Horrible store. Honestly these people can’t read a to go slip, and pack what the slip says, then you shouldn’t be working there … 🤷♀️. Can’t read a slip, can’t work. Plain n simple. Spent ton of money to get there to get my order, and of course they forget the sauce, ketchup, utensils…. How the heck does one eat coleslaw and dry chicken strips?!!!
Atmosphere: 1
Food: 1
Service: 1
Kimberlie Mccaslin
Your out of wedges, your out of thighs, your out of wings and I have to be inconvenienced for 20 minute wait because your cashier didn’t know her job and your were out original chicken! I would have left and went somewhere else but nope the KFC in fairless Hills do not honor refunds. I would understand if it were my fault, but not having the product I wanted after I paid for it and then tell me you don’t do refunds! Is this even legal! I will be looking more into this!!!!
Atmosphere: 1
Food: 1
Service: 1
Carly Carter
WAITED OVER 25 MINUTES FOR OUR ORDER!!! Came here specifically to try the potato wedges.. When they finally came out with our food, the order was wrong. Waited another 5 mins for corrected order with no potato wedges only fries and they were also out of fried pickles. Unbelievable
Atmosphere: 1
Food: 1
Service: 1
Peter Spencer
There's literally no words to describe how bad this KFC truly is. Don't waste your money or your time. No one that works here has the slightest clue what they're doing. I watched in total amazement whilst 6 people couldn't get 3 orders together. Totallly disorganized. No leadership just bad all round.
Atmosphere: 1
Food: 1
Service: 1
Chris Donovan
The people that work in this KFC need to be fired. Not one of them have an ounze of customer service not one. This KFC is beyond slow its embarrassing. The service is terrible I counted 6 people. 2 stood at the front by the pick up window not helping anyone just chatting and ignoring customers in the store. 3 people were attempting to fulfill the orders and they were struggling. God knows what happens when they're busy lol what a joke. 1 person cooking chicken. Won't be coming back here EVER this place sucks!!!!
Atmosphere: 1
Food: 1
Service: 1
Angela Thomas
They gave me change that was counterfeit $10 bill. I took it back they was about to put it back in the register!
Atmosphere: 1
Food: 3
Service: 1
EL GATO!
The staff is very well educated, friendly, professional, well recommended.
Atmosphere: 5
Food: 5
Service: 5
Debbie V
The food used to be better Not sure what has changed 🤔
Atmosphere: 3
Food: 3
Service: 5
Dave Rodriguez
It was ok the little apple
was burnt. The chicken tenders looked like they were old, would never go back.
Atmosphere: 1
Food: 1
Service: 2
Kate Hoke
Ok I am not going to lie but I had pulled a hair out of my biscuit and my chicken. I think that was totally disgusting. Made me gag as I was pulling it out of my mouth. I never will go there again.
We've eaten here after work maybe 5 times in the last 6 months. The food was good every time. The service was good every time. Zero complaints.
Atmosphere: 5
Food: 5
Service: 5
Ray Snyder
I just had the pleasure of being served by a young women, Maria. Very Pleasant, Polite, Mannerly, Efficient, Professional with a Pleasing Personality. Maria should be your Ambassador!
Atmosphere: 5
Food: 5
Service: 5
John Davies
Emily at the drive thru window was excellent as a customer service representative. I will be returning to this location just because of Emily.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Piece Meal
J C
Food was very fresh tonight . Tried the chicken tenders ! Very crispy . The biscuit was fluffy and fresh! Fries were a little soggy.
Food: 5
Service: 5
Recommended dishes: 2 PC Breast & Wing Combo, Gravy, Breast, French Fries, Chicken Tender
Rich Sturts Sr.
Can't really find too many KFCs around anymore but the one we went to tonight just to pick up something quick to eat for dinner well I don't miss KFC food that much after all people now I know why they went out of business enough said on this on this topic
Horrible store. Honestly these people can’t read a to go slip, and pack what the slip says, then you shouldn’t be working there … 🤷♀️. Can’t read a slip, can’t work. Plain n simple. Spent ton of money to get there to get my order, and of course they forget the sauce, ketchup, utensils…. How the heck does one eat coleslaw and dry chicken strips?!!!
Atmosphere: 1
Food: 1
Service: 1
Your out of wedges, your out of thighs, your out of wings and I have to be inconvenienced for 20 minute wait because your cashier didn’t know her job and your were out original chicken! I would have left and went somewhere else but nope the KFC in fairless Hills do not honor refunds. I would understand if it were my fault, but not having the product I wanted after I paid for it and then tell me you don’t do refunds! Is this even legal! I will be looking more into this!!!!
Atmosphere: 1
Food: 1
Service: 1
WAITED OVER 25 MINUTES FOR OUR ORDER!!!
Came here specifically to try the potato wedges.. When they finally came out with our food, the order was wrong. Waited another 5 mins for corrected order with no potato wedges only fries and they were also out of fried pickles.
Unbelievable
Atmosphere: 1
Food: 1
Service: 1
There's literally no words to describe how bad this KFC truly is. Don't waste your money or your time. No one that works here has the slightest clue what they're doing. I watched in total amazement whilst 6 people couldn't get 3 orders together. Totallly disorganized. No leadership just bad all round.
Atmosphere: 1
Food: 1
Service: 1
The people that work in this KFC need to be fired. Not one of them have an ounze of customer service not one. This KFC is beyond slow its embarrassing. The service is terrible I counted 6 people. 2 stood at the front by the pick up window not helping anyone just chatting and ignoring customers in the store. 3 people were attempting to fulfill the orders and they were struggling. God knows what happens when they're busy lol what a joke. 1 person cooking chicken. Won't be coming back here EVER this place sucks!!!!
Atmosphere: 1
Food: 1
Service: 1
They gave me change that was counterfeit $10 bill. I took it back they was about to put it back in the register!
Atmosphere: 1
Food: 3
Service: 1
The staff is very well educated, friendly, professional, well recommended.
Atmosphere: 5
Food: 5
Service: 5
The food used to be better
Not sure what has changed 🤔
Atmosphere: 3
Food: 3
Service: 5
It was ok the little apple
was burnt. The chicken tenders looked like they were old, would never go back.
Atmosphere: 1
Food: 1
Service: 2
Ok I am not going to lie but I had pulled a hair out of my biscuit and my chicken. I think that was totally disgusting. Made me gag as I was pulling it out of my mouth. I never will go there again.
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
We've eaten here after work maybe 5 times in the last 6 months. The food was good every time. The service was good every time. Zero complaints.
Atmosphere: 5
Food: 5
Service: 5
I just had the pleasure of being served by a young women, Maria. Very Pleasant, Polite, Mannerly, Efficient, Professional with a Pleasing Personality. Maria should be your Ambassador!
Atmosphere: 5
Food: 5
Service: 5
Emily at the drive thru window was excellent as a customer service representative. I will be returning to this location just because of Emily.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Piece Meal
Food was very fresh tonight . Tried the chicken tenders ! Very crispy . The biscuit was fluffy and fresh! Fries were a little soggy.
Food: 5
Service: 5
Recommended dishes: 2 PC Breast & Wing Combo, Gravy, Breast, French Fries, Chicken Tender
Can't really find too many KFCs around anymore but the one we went to tonight just to pick up something quick to eat for dinner well I don't miss KFC food that much after all people now I know why they went out of business enough said on this on this topic
Atmosphere: 1
Food: 2
Service: 4
Loading...