The best Dunkin Donuts around!! Everything is always made perfect and the staff is so kind and professional.
Atmosphere: 5
Food: 5
Service: 5
Luis Rosario
Walked in and they look at you like your crazy. I went in to get a half dozen of donuts and apparently certain donuts aren’t part of the half dozen pricing? I guess you can only get the “OLD” ones that sit out all day. Then I repeated my order three times to her and she still managed to mess it up! Horrible listening skills. Next time I’ll just go to Street Road and save myself the headache.
Atmosphere: 1
Food: 1
Service: 1
Michele Garofalo
I walked into this establishment twice within a few weeks and the customer service was terrible. I was the only person in line and was ignored by a young man who was refilling cups and finally he went to the back and got someone to help me. The woman came out and didn’t even apologize for the wait. Both never spoke a word to me. Had a similar experience 2 days ago. They do not say how can I help you and thank you have a nice day. I will never step foot in this place again.
RobRich
I have been to over 150 DND domestic and international. This location has been the most consistent for me over the past 3 years. I can't think of a single time I had an issue with my drink order. I always order on the go and walk in. My go to for a Nitro cb, shaken espresso or just a plain coffee. My mother loves the lattes here when she visits on the weekend. This location is on the larger side, especially for this area, plenty of room inside. The staff is always friendly and the place is clean. 5 🌟
Krista Wiseley
You know it’s a real shame that every Duncan that I go to whether I get a coffee for my friend or a hot tea for myself either they dumped the sugar in it and if they don’t stir it or they don’t even put any sugar in it whatsoever, how hard is it to make a cup of coffee or a cup of tea? That’s pathetic.
Rhiannon Wille
HOSPITAL. I got insane food poisoning from a turkey sausage breakfast sandwich. Only thing I ate that day. I should send my hospital bill. I thought I was going to DIE. I would sue if I could.
Nicole Samuels
Rude employees. Can't get an order right for anything.
Joan Spencer
Ordered hot chocolate and munchkins at the counter. While getting my order, one of the men sneezed. That's when I noticed NO ONE was wearing gloves. He also grabbed all 6 cups with his bare fingers holding INSIDE the cups - after smeezing!!! DISGUSTING!! I'll never go thru drive thru - you have NO idea how they're handling your food. I'm DONE with DD.
J RM
12/09 Monday @6:50AM Taking my siblings to school and decided to get coffee for them, the manager that was at the window has horrible customer services!!! She had a hard time hearing us so after the 3x time, she angrily told us to pull up and then proceeded to carry the high tone. I told her okay calm down , we said it 3x - she then pointed at the TWO cars behind me and said I’m starting a line and i told her “okay ? And it’s part of your job?” So she got even more mad, told me to leave and started taking the other people’s order that were BEHIND me in the drive thru. Mind you , this happened all in like 3-5 minutes. I’m a general manager and never in my life would I talk to someone the way she did. I felt awful for the workers, you could tell they were confused by her actions as well. Lady didn’t take her meds. Sad, Never had any problems here till now.
This location has horrible customer service and I would avoid it all cost. And the food is nasty as well.
Atmosphere: 1
Food: 1
Service: 1
Alexandros Tzanavaris
I was gonna buy something but wanted to use the restroom first, one of the employees was using the customer restroom when they have their own separate one that's locked and was in there for around 10-15 minutes, when he walked out and I saw it was an employee, I used the restroom and left. Very disappointed.
Atmosphere: 2
Service: 1
Samantha DeFranco
Staff are always super friendly. I love my local Dunkin!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
Taalaibek Ryskeldiev
It is time 7.40 pm, doors closed, but staff inside, supposed to work before 8.00pm
The best Dunkin Donuts around!! Everything is always made perfect and the staff is so kind and professional.
Atmosphere: 5
Food: 5
Service: 5
Walked in and they look at you like your crazy. I went in to get a half dozen of donuts and apparently certain donuts aren’t part of the half dozen pricing? I guess you can only get the “OLD” ones that sit out all day. Then I repeated my order three times to her and she still managed to mess it up! Horrible listening skills. Next time I’ll just go to Street Road and save myself the headache.
Atmosphere: 1
Food: 1
Service: 1
I walked into this establishment twice within a few weeks and the customer service was terrible. I was the only person in line and was ignored by a young man who was refilling cups and finally he went to the back and got someone to help me. The woman came out and didn’t even apologize for the wait. Both never spoke a word to me. Had a similar experience 2 days ago. They do not say how can I help you and thank you have a nice day. I will never step foot in this place again.
I have been to over 150 DND domestic and international. This location has been the most consistent for me over the past 3 years. I can't think of a single time I had an issue with my drink order.
I always order on the go and walk in. My go to for a Nitro cb, shaken espresso or just a plain coffee. My mother loves the lattes here when she visits on the weekend.
This location is on the larger side, especially for this area, plenty of room inside. The staff is always friendly and the place is clean. 5 🌟
You know it’s a real shame that every Duncan that I go to whether I get a coffee for my friend or a hot tea for myself either they dumped the sugar in it and if they don’t stir it or they don’t even put any sugar in it whatsoever, how hard is it to make a cup of coffee or a cup of tea? That’s pathetic.
HOSPITAL. I got insane food poisoning from a turkey sausage breakfast sandwich. Only thing I ate that day. I should send my hospital bill. I thought I was going to DIE. I would sue if I could.
Rude employees. Can't get an order right for anything.
Ordered hot chocolate and munchkins at the counter. While getting my order, one of the men sneezed. That's when I noticed NO ONE was wearing gloves. He also grabbed all 6 cups with his bare fingers holding INSIDE the cups - after smeezing!!! DISGUSTING!! I'll never go thru drive thru - you have NO idea how they're handling your food. I'm DONE with DD.
12/09 Monday @6:50AM
Taking my siblings to school and decided to get coffee for them, the manager that was at the window has horrible customer services!!! She had a hard time hearing us so after the 3x time, she angrily told us to pull up and then proceeded to carry the high tone. I told her okay calm down , we said it 3x - she then pointed at the TWO cars behind me and said I’m starting a line and i told her “okay ? And it’s part of your job?” So she got even more mad, told me to leave and started taking the other people’s order that were BEHIND me in the drive thru.
Mind you , this happened all in like 3-5 minutes. I’m a general manager and never in my life would I talk to someone the way she did. I felt awful for the workers, you could tell they were confused by her actions as well. Lady didn’t take her meds. Sad, Never had any problems here till now.
Atmosphere: 1
Food: 1
Service: 1
Good customer care team are very helpful
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This location has horrible customer service and I would avoid it all cost. And the food is nasty as well.
Atmosphere: 1
Food: 1
Service: 1
I was gonna buy something but wanted to use the restroom first, one of the employees was using the customer restroom when they have their own separate one that's locked and was in there for around 10-15 minutes, when he walked out and I saw it was an employee, I used the restroom and left. Very disappointed.
Atmosphere: 2
Service: 1
Staff are always super friendly. I love my local Dunkin!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese
It is time 7.40 pm, doors closed, but staff inside, supposed to work before 8.00pm
Best Dunkin in the area.
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