I walked in and wait at the counter for about 5 minutes while the staff ignored me and served the drive thru until I left without an acknowledgment that I was even in the building. There was no line in the drive thru and at least 4 staff working. They should take this DD to the ground and salt the earth. I posted an empty hand because that is all I could get. Never stopping again there are plenty of of other places that actually want business.
Atmosphere: 1
Food: 1
Service: 1
Evelyn Martin
What about this cup full of ice is less ice?! Also ordered a glazed donut with a few drops of glaze on it. If I wanted a dry donut I'd have ordered an old fashioned one! Ugh so tired of this kind of service with most Dunkins!
Atmosphere: 4
Food: 1
Service: 1
Miriam Soto
None of them know how make a cappuccino .
Food: 1
Service: 1
Kellie Brady
Been going here for a few months now. I typically order through the app, I don't think I've ever had an incorrect order. My regular coffee order tastes consistent, staff has always been nice even when they are slammed. I've personally never had any issues!
Atmosphere: 5
Food: 5
Service: 5
Pete F
Man, are you jammed in there !!! Smallest Dunkin I've ever been in
Atmosphere: 3
Food: 4
Service: 3
Haci Tanis
I ordered egg and cheese on bagel. They served it with bacon. I asked for a replacement. They messed it up too.
Food: 1
Service: 1
Anthony Velazquez
Terrible customer service! Not friendly at all whatsoever, staff seemed very miserable.
Atmosphere: 2
Food: 2
Service: 1
Peter Cunnius
Love this Dunkin. The staff are always courteous, polite, and efficient to get you on your way. Great tasting food items are always fresh.
Atmosphere: 5
Food: 5
Service: 5
Ronnie Espinal
I remember coming here and waiting in the drive thru for 10 mins before I could speak to someone, 2 months later nothing has changed. Long wait time at the drive thru, 6 cars.
I hate the thought of people spending that kind of money on coffee but she likes it.
Barry RavelJr
Barely warm coffee at this Fleetwood PA store
Tamya Adams
Everytime I order from this Dunkin they mess up my order. Didn’t even fill my drink up all the way and the service just sucks. Wouldn’t recommend
Atmosphere: 1
Food: 1
Service: 1
Kerri Fisher
A kid who is16yrs old who lost his mother less than a week was fired due to not contacting them. The day his mother passed away, they were notified in person to please take him off the schedule until they are notified by his father. They sent a text that evening saying let them know when we can put you back on the schedule ( less than 24hrs after what happened). Repeated text messages to this kid. I understand he was an employee, but have some compassion. First of all, he was in training, second of all you never had a code for him to even clock in so he was literally working without being on the clock. You texted him today to say he did not show up for his shift therefore we need to let you go. The lack of sympathy is disgraceful. He is a child, it has not even been a week!!!! This was done at the Fleetwood location who is also affiliated with the Oley location
AJ G
I've been a return customer for about six months to a year. However, that changes today after a very rude customer interaction I had. I ordered a coffee & avocado toast. My first avocado toast was not toasted, so I asked them nicely to redo it. The new kid on the block made it and threw it on the table...Did not even say we apologize for the inconvenience & thank you for your business. I will be filing a complaint with corporate and will never go here again. Customer service has gone downhill these days, and it really sucks.
Great cup of coffee
Atmosphere: 5
Service: 5
I walked in and wait at the counter for about 5 minutes while the staff ignored me and served the drive thru until I left without an acknowledgment that I was even in the building. There was no line in the drive thru and at least 4 staff working. They should take this DD to the ground and salt the earth. I posted an empty hand because that is all I could get. Never stopping again there are plenty of of other places that actually want business.
Atmosphere: 1
Food: 1
Service: 1
What about this cup full of ice is less ice?! Also ordered a glazed donut with a few drops of glaze on it. If I wanted a dry donut I'd have ordered an old fashioned one! Ugh so tired of this kind of service with most Dunkins!
Atmosphere: 4
Food: 1
Service: 1
None of them know how make a cappuccino .
Food: 1
Service: 1
Been going here for a few months now. I typically order through the app, I don't think I've ever had an incorrect order. My regular coffee order tastes consistent, staff has always been nice even when they are slammed. I've personally never had any issues!
Atmosphere: 5
Food: 5
Service: 5
Man, are you jammed in there !!! Smallest Dunkin I've ever been in
Atmosphere: 3
Food: 4
Service: 3
I ordered egg and cheese on bagel. They served it with bacon. I asked for a replacement. They messed it up too.
Food: 1
Service: 1
Terrible customer service! Not friendly at all whatsoever, staff seemed very miserable.
Atmosphere: 2
Food: 2
Service: 1
Love this Dunkin. The staff are always courteous, polite, and efficient to get you on your way. Great tasting food items are always fresh.
Atmosphere: 5
Food: 5
Service: 5
I remember coming here and waiting in the drive thru for 10 mins before I could speak to someone, 2 months later nothing has changed. Long wait time at the drive thru, 6 cars.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
I hate the thought of people spending that kind of money on coffee but she likes it.
Barely warm coffee at this Fleetwood PA store
Everytime I order from this Dunkin they mess up my order. Didn’t even fill my drink up all the way and the service just sucks. Wouldn’t recommend
Atmosphere: 1
Food: 1
Service: 1
A kid who is16yrs old who lost his mother less than a week was fired due to not contacting them. The day his mother passed away, they were notified in person to please take him off the schedule until they are notified by his father. They sent a text that evening saying let them know when we can put you back on the schedule ( less than 24hrs after what happened). Repeated text messages to this kid. I understand he was an employee, but have some compassion. First of all, he was in training, second of all you never had a code for him to even clock in so he was literally working without being on the clock. You texted him today to say he did not show up for his shift therefore we need to let you go. The lack of sympathy is disgraceful. He is a child, it has not even been a week!!!! This was done at the Fleetwood location who is also affiliated with the Oley location
I've been a return customer for about six months to a year. However, that changes today after a very rude customer interaction I had. I ordered a coffee & avocado toast. My first avocado toast was not toasted, so I asked them nicely to redo it. The new kid on the block made it and threw it on the table...Did not even say we apologize for the inconvenience & thank you for your business. I will be filing a complaint with corporate and will never go here again. Customer service has gone downhill these days, and it really sucks.
Atmosphere: 1
Food: 1
Service: 1
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