My husband and I taste-tested all of the fast food in the Lehigh Valley (Friday night during COVID.) Arby's has some of the very best specialty sandwiches, curly fries, shakes and soda options. Their staff is also routinely extremely pleasant.
Atmosphere: 3
Food: 4
Service: 5
Russell Schuler
Heat is broken in dining room
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Sandwich
Douglas Keller
Love this location, workers are always nice
Atmosphere: 5
Food: 5
Service: 5
Hunter Koons
Why did it take FOREVER for them to even hand us a drink? 15+ minutes for a single thing to be handed through the window...*facepalm*
Atmosphere: 1
Food: 1
Service: 1
D fromPA
Loved the steak bites
Food: 4
Service: 5
Jason T
Well they might respond to your review, but clearly they don’t correct anything. Gave them multiple chances and each time something was wrong. Today, they gave us the wrong sandwich, and admitted they knew they grabbed the wrong one when packing the order. Does that mean they just hoped we wouldn’t know that the sandwich we overpaid for was even smaller than what we ordered? While I was waiting, the angry woman doing drive thru saw multiple people standing at the counter waiting and said loudly “I’m doing drive thru and not going to the counter.” And proceeded to take drive thru orders while the line grew. Then she was complaining she was supposed to leave at 11:00, but it was currently 11:20. It may be fast food, but I expect to get what I ordered and not have to listen to people complain about customers inconveniencing them. Food was enjoyable each time, after wasting my time getting it figured out. And they weren’t special requests or anything. Just 2 regular meals.
Atmosphere: 3
Food: 4
Service: 1
Just Russ
Says they open at 10 but they were still changing the grease so you can’t actually order anything until about 10:30
Your heart should never sink or a lump in your stomach when you go to order your food I don’t know what all the commotion is. I tried to order off the app. I asked for lettuce and tomatoes. There seem to be a big deal about that and also asking not to have a bun on my sandwich to cut carbs, I was charged an extra two dollars. The sandwich is already over $18. This is not acceptable. It does not cost 20+ dollars for two sandwiches. I ordered the half pound double beef and cheddar. I should be able to have lettuce and tomatoes on there if I ask for them.
They positioned all the ingredients in the each cardboard box perfectly it was very delicious. Just don’t agree with the price. I wish people would smile more everywhere.
And by the way, I’m used to this now. The receipt comes right out in front of you. All you have to do is say don’t put it on a bun which she did. She told me I had to put it on the app though.
Atmosphere: 3
Food: 5
Service: 4
Kurt Wolfe
Didn't realize they were closing in 10 minutes but were extremely helpful and friendly even with a last minute customer.
My husband and I taste-tested all of the fast food in the Lehigh Valley (Friday night during COVID.) Arby's has some of the very best specialty sandwiches, curly fries, shakes and soda options. Their staff is also routinely extremely pleasant.
Atmosphere: 3
Food: 4
Service: 5
Heat is broken in dining room
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Sandwich
Love this location, workers are always nice
Atmosphere: 5
Food: 5
Service: 5
Why did it take FOREVER for them to even hand us a drink? 15+ minutes for a single thing to be handed through the window...*facepalm*
Atmosphere: 1
Food: 1
Service: 1
Loved the steak bites
Food: 4
Service: 5
Well they might respond to your review, but clearly they don’t correct anything. Gave them multiple chances and each time something was wrong. Today, they gave us the wrong sandwich, and admitted they knew they grabbed the wrong one when packing the order. Does that mean they just hoped we wouldn’t know that the sandwich we overpaid for was even smaller than what we ordered? While I was waiting, the angry woman doing drive thru saw multiple people standing at the counter waiting and said loudly “I’m doing drive thru and not going to the counter.” And proceeded to take drive thru orders while the line grew. Then she was complaining she was supposed to leave at 11:00, but it was currently 11:20. It may be fast food, but I expect to get what I ordered and not have to listen to people complain about customers inconveniencing them. Food was enjoyable each time, after wasting my time getting it figured out. And they weren’t special requests or anything. Just 2 regular meals.
Atmosphere: 3
Food: 4
Service: 1
Says they open at 10 but they were still changing the grease so you can’t actually order anything until about 10:30
Service: 1
Quick and easy
Atmosphere: 5
Food: 5
Service: 5
Fries are always slightly undercooked
Steak bites are good
Atmosphere: 5
Food: 3
Service: 5
They did a great job with this Arby's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Restaurantji Recommends
Your heart should never sink or a lump in your stomach when you go to order your food I don’t know what all the commotion is. I tried to order off the app. I asked for lettuce and tomatoes. There seem to be a big deal about that and also asking not to have a bun on my sandwich to cut carbs, I was charged an extra two dollars. The sandwich is already over $18. This is not acceptable. It does not cost 20+ dollars for two sandwiches. I ordered the half pound double beef and cheddar. I should be able to have lettuce and tomatoes on there if I ask for them.
They positioned all the ingredients in the each cardboard box perfectly it was very delicious. Just don’t agree with the price. I wish people would smile more everywhere.
And by the way, I’m used to this now. The receipt comes right out in front of you. All you have to do is say don’t put it on a bun which she did. She told me I had to put it on the app though.
Atmosphere: 3
Food: 5
Service: 4
Didn't realize they were closing in 10 minutes but were extremely helpful and friendly even with a last minute customer.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Roast Beef, Reuben, Classic Roast Beef
Definitely the nicest Arby's I've seen and the most courteous staff.
Compared to the other one just 30 minutes down the road that I visited on the way to my friend's house.
Atmosphere: 5
Food: 5
Service: 5
Clean and modern, food was good
Atmosphere: 5
Food: 5
Service: 5
I think the gal at the drive through window was the nicest person I've ever had an experience with, you rule!
Atmosphere: 5
Food: 4
Service: 5
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