I love the option of being able to get fresh food but not waiting 20 mins because the workers are to busy talking to their friends instead of taking orders......
Atmosphere: 2
Food: 4
Service: 2
Stephen Vidovich
Many thanks from the Franklin Moose Club. With less than 24 hours Franklin Subway put together 2 sandwich platters together for our function. Fresh and delicious!!! Thank you so very much for your outstanding effort!!!!
Atmosphere: 5
Food: 5
Service: 5
Gerald Vannorman
Ordered 2 subs both double meat n cheese didn't get it was regular meat cheese will never go there again
Atmosphere: 1
Food: 1
Service: 1
Norman Van Epps
Ordered online, and they were ready in 5 minutes. Buy one footlong get one free. Loved it
Owner (Kate Speerstra) is not a good person and will lose business after mistreating a customer. All over a $4 food item which was paid for and not put in the bag. Hung up on the customer when customer called about the forgotten food item. Not a very good way to do business or retain customers.
Atmosphere: 1
Food: 1
Service: 1
Julie Hersman
I placed a mobile order from Subway in Franklin that included the new churros. The cashier forgot to put them in the bag. I realized this when I returned home and called the restaurant. The girl that answered the phone took my name and said she would leave a note and I could pick them up next time I placed an order. I placed an order today. When my daughter went to pick it up the person refused to give her the churros. I called and asked to speak with the manager. The person on the phone told me she was the manager. I explained the situation and she said I should have called and told her what the cashier said to me to verify it. . I asked if my daughter could return to the store and pick up the churros. She said no I would need to bring the receipt in. I then asked for the owners name and she said she was the owner and refused to tell me her name. She asked me for my name which I told her and then she hung up on me. I tried to call the store back several times and no answer. I looked her up online, her name is Kate Speerstra and my daughter did confirm that is who she spoke with. I don't understand, why we were treated this way over $4.00 worth of product. If she would have looked at my order history, she would have realized, I order from the store several times a month. She was very rude and has lost my business for good.
Atmosphere: 2
Food: 3
Service: 1
Karis Heckathorne
Food is sub-par, employees are rude, and it’s really ominous and creepy and the bathroom is really small for a large gal like me
Atmosphere: 3
Food: 2
Service: 1
Sharon Anthony
Wheelchair accessibility: Delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Subway Club, The Boss
• Rush •
Food is sub-par, employees are rude, and it’s really ominous and creepy and the bathroom is really small for a large gal like
My sub was so delicious and the nice lady kept making sure everything was just perfect! Would 10/10 recommend. The new owner is so kind and the resturant looks so clean and welcoming!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Ginnie Sharp
The staff is always friendly and helpful. I am never disappointed with sub that I order.
Atmosphere: 5
Food: 5
Service: 5
Joey Zeldin
I couldn’t help but notice how clean this Subway was and all the toppings looked incredibly fresh and delicious - so much that I ended up getting more toppings than my usual order at another subway. The two women were also incredibly friendly and kind. Recommend stopping at this subway if you are passing through!
Very clean restaurant and friendly service.
Atmosphere: 5
Food: 5
Service: 5
I love the option of being able to get fresh food but not waiting 20 mins because the workers are to busy talking to their friends instead of taking orders......
Atmosphere: 2
Food: 4
Service: 2
Many thanks from the Franklin Moose Club. With less than 24 hours Franklin Subway put together 2 sandwich platters together for our function. Fresh and delicious!!! Thank you so very much for your outstanding effort!!!!
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 subs both double meat n cheese didn't get it was regular meat cheese will never go there again
Atmosphere: 1
Food: 1
Service: 1
Ordered online, and they were ready in 5 minutes. Buy one footlong get one free. Loved it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, Buffalo Chicken, Meatball Marinara
Owner (Kate Speerstra) is not a good person and will lose business after mistreating a customer. All over a $4 food item which was paid for and not put in the bag. Hung up on the customer when customer called about the forgotten food item. Not a very good way to do business or retain customers.
Atmosphere: 1
Food: 1
Service: 1
I placed a mobile order from Subway in Franklin that included the new churros. The cashier forgot to put them in the bag. I realized this when I returned home and called the restaurant. The girl that answered the phone took my name and said she would leave a note and I could pick them up next time I placed an order. I placed an order today. When my daughter went to pick it up the person refused to give her the churros. I called and asked to speak with the manager. The person on the phone told me she was the manager. I explained the situation and she said I should have called and told her what the cashier said to me to verify it. . I asked if my daughter could return to the store and pick up the churros. She said no I would need to bring the receipt in. I then asked for the owners name and she said she was the owner and refused to tell me her name. She asked me for my name which I told her and then she hung up on me. I tried to call the store back several times and no answer. I looked her up online, her name is Kate Speerstra and my daughter did confirm that is who she spoke with. I don't understand, why we were treated this way over $4.00 worth of product. If she would have looked at my order history, she would have realized, I order from the store several times a month. She was very rude and has lost my business for good.
Atmosphere: 2
Food: 3
Service: 1
Food is sub-par, employees are rude, and it’s really ominous and creepy and the bathroom is really small for a large gal like me
Atmosphere: 3
Food: 2
Service: 1
Wheelchair accessibility: Delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Subway Club, The Boss
Food is sub-par, employees are rude, and it’s really ominous and creepy and the bathroom is really small for a large gal like
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Poor service and below average food
Very clean restaurant very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
My sub was so delicious and the nice lady kept making sure everything was just perfect! Would 10/10 recommend. The new owner is so kind and the resturant looks so clean and welcoming!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
The staff is always friendly and helpful. I am never disappointed with sub that I order.
Atmosphere: 5
Food: 5
Service: 5
I couldn’t help but notice how clean this Subway was and all the toppings looked incredibly fresh and delicious - so much that I ended up getting more toppings than my usual order at another subway. The two women were also incredibly friendly and kind. Recommend stopping at this subway if you are passing through!
Atmosphere: 5
Food: 5
Service: 5
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