VIM Pizza & Italian Restaurant

Awesome food!!!

The food tasted good but we both got food poisoning!!

It is a shame because their food is pretty good, but their service is terrible. Food preparation takes well over an hour and if you are looking for delivery do not do it unless you are willing to wait 2 hours. They don't staff properly and use an app called Slice for online orders. I called after an hour and a half and ask the status of our order and was told it was out for delivery. Called again about 2 hours in and the response was you will just have to wait or contact slice for a refund. It is sad because there are not a lot of options in this area with decent food but we will definitely go back to ordering and picking up from Quarryville or Oxford. If you cannot provide accurate timing estimates or acceptable delivery timing do not offer it.

Good food and people.

First time eating here.
LAST TIME EATING HERE !!
Me and my gf ordered 2 cheeseburger subs.
They were tasty, but we have not recovered physically from whatever was in the subs that has caused our stomach and intestinal issues.
I even gave a nice tip. Thanks Vims pizza.
Update, that was Thursday 2/27/‘25.
We have still not recovered to date of
3/4/‘25 last place we ate out.
My dog even is sick from whatever was on our cheeseburger subs.

The best place to get pizza or subs. They used to be in lancaster but had to close. I miss them being close but they are definitely worth the drive

Atmosphere: 5

Service: 5

Excellent customer service. Excellent quality of the food. Excellent atmosphere ?? ?? ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza

The crab bisque is absolutely the bomb, and the crab and shrimp pasta was equally as delicious!!! Definitely a great little spot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crab Bisque Soup

Great food, accommodating service! Get pizza!

Food: 5

Service: 5

Recommended dishes: Pizza

Friendly staff, and the pizza was great! Crispy crust without being overdone, and the amount of toppings was just right. Would recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza

Waited over 2 hours for the delivery. Would call and be told it was on the way 30 minutes goes by still no food. Ended up canceling the order on slice and than the delivery showed up my wife took the food in next thing you know the driver is banging on the door pulls the door out of my wife’s hands and try’s to force his way into our house. My wife slammed the door shut and he’s trying to open the door luckily the door locks automatically. STAY AWAY FROM THIS PLACE!!

Atmosphere: 1

Food: 1

Service: 1

We ordered the shrimp Mariana and it was delightful. I love the same thing from tons of restaurants and this by far the best!!! 20/10 would eat here every day!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza, French Fries, Cheeseburger Hoagie, Cheesesteak

Took 110 minutes to get a pizza and Stromboli delivered... that's unacceptable after being told 45min.

Food: 4

Service: 2

Food was delicious we just stopped after my kids ask for food while we drove to KING OF PRUSSIA MALL ,also they have clean bathroom

Atmosphere: 5

Food: 5

Service: 5

I gave them another chance when they messed up on orders. But they failed again. There is Pizza Box up the street that never got the orders wrong, and there is a pizza shop right across the street from them in the Weis shopping center as well.

Atmosphere: 1

Food: 1

Service: 1