I'm not very pleased with this location. I've been here multiple times and just recently they keep trying to charge me 1 extra dollar for asking for light ice on a latte.. One day I come in and get the extra charge, and some days I don't?? Its ridiculous getting charged for light ice. I will never be coming back here!
Jen Knight
I ordered a drink, asked for splendid to be put in after the drink. The girl working was too busy talking to her friends, put my splendid in first then the drink don't even think she shook my drink because everything was stuck on the bottom. I then had to ask for a straw to mix up my drink on my own Not once. Did the girls stop talking to her friends that were standing at the counter that were not customers nor working should've drove down to the other store as I was going to, but it was convenient at the time.
abbie shank
Absolutely not. Place turned into a joke QUICK. Please treat whats left of the Barista's here with respect. Not one competent person without a trash attitude is employed here anymore (with maybe 4 exceptions) at little to no fault of their own, they're expected to run that department with little to no training, As they have almost nobody to train people anymore. Store management, or their version of it, is disorganized as ever. Starbucks has NO leadership apart from them. They haven't had actual leads since Aleeya and Colin left, but had me and another associate playing the roles WITHOUT THE PAY. Management then blames what's left of the baristas for the expensive situations they put themselves in. The flies everywhere? They were told about during inspection, we were told to play keep away, with nothing being actually done about it on their end. It was all us. Always. Never them. Always has been, always will be. Enjoy your $9 drinks that MIGHT be correct
Service: 1
bailey
This location was amazing before Aleeya and Colin left. They were always so helpful, accommodating, and quick. After they left, it looked as if this Starbucks started falling apart and has been since. There is only ever 2-3 baristas behind the counter at all times in a small space making service slow and inconvenient everyone! This location is also often out of a lot of common materials (i.e. venti cups, oat milk, vanilla syrup, straws and more) and I have seen on multiple occasions the BARISTAS getting blamed for this. The store managers are the reason things are not being ordered and not being handled correctly when they are not ordered. It is not the baristas' faults, they are doing all they can.
I never leave bad reviews but I feel like these baristas deserve more respect for all they go through with customers AND management. The management of this store is destroying their Starbucks employees and the locations reputation. It used to be an uplifting environment and I would be so excited to go, but I've recently noticed many baristas being burnt out, tired, while still working their tail ends off.
Please be respectful to your baristas (especially at this location). They don't deserve this treatment.
Atmosphere: 1
Food: 2
Service: 1
Evan Swartley
Starbucks in a Giant, slow service, get orders wrong…they didn’t have basic coffee ready, no lids, and put the wrong pump in our drink…this had basically happened our last 2 times
Marina Landis
very disappointed :( they were out of oatmilk, the size cup i wanted, and non dairy cold foam :( i got the chocolate almond milk iced latte it was disgusting and wasnt even filled all the way i had 2 sips and left it on the trash can waste of my money
Food: 1
Service: 1
Lisa Jayne
This store was a solid 5 stars for a while when when Dillon was there and then when he left it continued to excel with Aleeya and Colin there. The store was run efficiently, service was top notch and drinks were always accurate and delicious. Unfortunately poor/greedy management ran this store into the ground and now that their star employees left this location has gown downhill. Drinks are made poorly, it takes forever to get them and the employees seem miserable. Last week there were two employees working and I was the only customer, and yet after taking my order the employees decided that swapping signs out, making calls and joking around took priority over starting my drink order. It's a shame as unless they fix the upper management, the turnover rate will continue to worsen and customers will continue to be disappointed
Katherine Gerow
This Starbucks is really fantastic. It’s inside Giant but the morning baristas are always kind and cheerful and make excellent drinks even when I modify with cold foam etc. I go out of my way to go here rather than the drive thru down the 100 because of the quality and cleanliness!
Atmosphere: 5
Food: 5
Service: 5
Ed Allwine
Charging $1.00 additional for T, just because I didn’t want to pay $4.45 for a cup of ice like usual. You already dilute the concentrate with water. The reason for the up-charge given, was they were losing money on product.
REALLY?????
Needed a great power breakfast for my final semester
Atmosphere: 5
Food: 5
Service: 5
Renee Belton
Needed a great power breakfast for my final semester
Angela Rodriguez
Love this place
Atmosphere: 5
Food: 5
Service: 5
Jen
Always good!!
Melissa Carver
When I'm at the supermarket, Starbucks is a must. My usual Carmel crunch frappe or something else is the help that is needed for completion of the day.
I'm not very pleased with this location. I've been here multiple times and just recently they keep trying to charge me 1 extra dollar for asking for light ice on a latte..
One day I come in and get the extra charge, and some days I don't?? Its ridiculous getting charged for light ice.
I will never be coming back here!
I ordered a drink, asked for splendid to be put in after the drink. The girl working was too busy talking to her friends, put my splendid in first then the drink don't even think she shook my drink because everything was stuck on the bottom. I then had to ask for a straw to mix up my drink on my own Not once. Did the girls stop talking to her friends that were standing at the counter that were not customers nor working should've drove down to the other store as I was going to, but it was convenient at the time.
Absolutely not. Place turned into a joke QUICK. Please treat whats left of the Barista's here with respect. Not one competent person without a trash attitude is employed here anymore (with maybe 4 exceptions) at little to no fault of their own, they're expected to run that department with little to no training, As they have almost nobody to train people anymore. Store management, or their version of it, is disorganized as ever. Starbucks has NO leadership apart from them. They haven't had actual leads since Aleeya and Colin left, but had me and another associate playing the roles WITHOUT THE PAY. Management then blames what's left of the baristas for the expensive situations they put themselves in. The flies everywhere? They were told about during inspection, we were told to play keep away, with nothing being actually done about it on their end. It was all us. Always. Never them. Always has been, always will be. Enjoy your $9 drinks that MIGHT be correct
Service: 1
This location was amazing before Aleeya and Colin left. They were always so helpful, accommodating, and quick. After they left, it looked as if this Starbucks started falling apart and has been since. There is only ever 2-3 baristas behind the counter at all times in a small space making service slow and inconvenient everyone!
This location is also often out of a lot of common materials (i.e. venti cups, oat milk, vanilla syrup, straws and more) and I have seen on multiple occasions the BARISTAS getting blamed for this. The store managers are the reason things are not being ordered and not being handled correctly when they are not ordered. It is not the baristas' faults, they are doing all they can.
I never leave bad reviews but I feel like these baristas deserve more respect for all they go through with customers AND management. The management of this store is destroying their Starbucks employees and the locations reputation. It used to be an uplifting environment and I would be so excited to go, but I've recently noticed many baristas being burnt out, tired, while still working their tail ends off.
Please be respectful to your baristas (especially at this location). They don't deserve this treatment.
Atmosphere: 1
Food: 2
Service: 1
Starbucks in a Giant, slow service, get orders wrong…they didn’t have basic coffee ready, no lids, and put the wrong pump in our drink…this had basically happened our last 2 times
very disappointed :(
they were out of oatmilk, the size cup i wanted, and non dairy cold foam :(
i got the chocolate almond milk iced latte it was disgusting and wasnt even filled all the way
i had 2 sips and left it on the trash can
waste of my money
Food: 1
Service: 1
This store was a solid 5 stars for a while when when Dillon was there and then when he left it continued to excel with Aleeya and Colin there. The store was run efficiently, service was top notch and drinks were always accurate and delicious. Unfortunately poor/greedy management ran this store into the ground and now that their star employees left this location has gown downhill. Drinks are made poorly, it takes forever to get them and the employees seem miserable. Last week there were two employees working and I was the only customer, and yet after taking my order the employees decided that swapping signs out, making calls and joking around took priority over starting my drink order. It's a shame as unless they fix the upper management, the turnover rate will continue to worsen and customers will continue to be disappointed
This Starbucks is really fantastic. It’s inside Giant but the morning baristas are always kind and cheerful and make excellent drinks even when I modify with cold foam etc. I go out of my way to go here rather than the drive thru down the 100 because of the quality and cleanliness!
Atmosphere: 5
Food: 5
Service: 5
Charging $1.00 additional for T, just because I didn’t want to pay $4.45 for a cup of ice like usual. You already dilute the concentrate with water. The reason for the up-charge given, was they were losing money on product. REALLY?????
Starbucks has a wonderful place
Restaurantji Recommends
Needed a great power breakfast for my final semester
Atmosphere: 5
Food: 5
Service: 5
Needed a great power breakfast for my final semester
Love this place
Atmosphere: 5
Food: 5
Service: 5
Always good!!
When I'm at the supermarket, Starbucks is a must. My usual Carmel crunch frappe or something else is the help that is needed for completion of the day.
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