Every time we go there we notice the manager acting like he'd rather be having a root canal. They are always running out of items or the slushies are not frosty...mostly liquid. The managers additude is lousy, not even acknowledging customers waiting to order. Not a good place to go.
Atmosphere: 1
Food: 3
Service: 1
David Chivari
The worst customer service that I have experienced I quite sometime. I mistakenly call the Blizzard a flurry when ordering at the drive through, the young man responds with a very smart ass tone “we don’t have flurries we have blizzards” with enough attitude that made me say “you know what I am good” and pulled away. This is not the first time that we visited this location and was faced with some sort of attitude, but it is certainly the last time. Aug 29 2025 4:45pm If management is training staff like this, maybe it’s time for a change in management.
Atmosphere: 1
Food: 1
Service: 1
Debbie Daniluk
Food was hot and good!
Atmosphere: 5
Food: 5
Service: 5
Abby Rose
usually i love this place but i specially came on Monday cause they have a $2 discount on the tenders and fries basket. Tell me how my total price was $8. (the sign on the door says $5.99 on Mondays, it is in fact Monday) and i did ask how it’s $8, dude goes “i took $2 off, it’s $2 off on Mondays”. so there’s $2 in tax for my food? keep in mind i got JUST the basket and a cup of water (which i better not have just paid $2 for)
foods good at least. but what a waste of time coming out here for the “discount”
Michael Little
The food was great—no complaints there—and the staff were kind, helpful, and doing their best under tough circumstances. But it had to be over 80 degrees inside the restaurant. It was so hot we had to take our food out to the car to eat. No ice cream today, because it would’ve melted before we got the lids on.
Whoever owns this location needs to step up. The employees deserve a working A/C and a comfortable, safe environment to work in. They’re doing their part—management should do theirs.
Atmosphere: 1
Food: 5
Service: 3
Jessica Petty
I would have recommended this Diary queen years ago. Not anymore the employees are rude. And when you ask questions they look at you like your stupid. As the staffing is now we won't be going back until there are new staff or training done for them on how to properly treat customers.
Atmosphere: 1
Food: 2
Service: 1
Jim Shamrock
Great Blizzard drinks.
Atmosphere: 4
Food: 4
Service: 4
Tyler Hawkis
Hope you brought a tent…you’ll be there a while
Atmosphere: 1
Food: 1
Service: 1
Karen Bellanceau
Might as well pack a snack and take a nap…
Adrianna Carroll
Me my dad and my sister sat at the speaker for 5 min before someone answers and when they did they told us to wait more then, finally we got our orders taken we get to the window get our two blizzards we pull off and the lid wasn’t even on all the way and went everywhere this is the 2nd time this has happened it’s ridiculous. It’s probably because they were sitting on there phone and talking to each other the WHOLE time and when the handed us our thing the girl at the window had her head turned the other way and was still talking instead of making sure everything was good. I don’t think we will be retreating to this establishment.
waited 20 minutes in drive thru for 2 sundaes and a fry. employees were rude and standing there on their phones.
Alexis Mcgarvie
I as a customer and former DQ employee had to ask to write on another customers cake because the man refused saying no one was able to. When they did agree to let me do it the piping was thrown onto the counter. It’s often dirty, and looks more like a storage area than a business. Even the employees look miserable. They were NOT busy during this time either.
Robert Behrendt
Talk about slow. 25 minutes for 3 things of icecream and we left cause we didn't want to keep waiting.so we left. This DQ needs to be closed.
Every time we go there we notice the manager acting like he'd rather be having a root canal. They are always running out of items or the slushies are not frosty...mostly liquid. The managers additude is lousy, not even acknowledging customers waiting to order. Not a good place to go.
Atmosphere: 1
Food: 3
Service: 1
The worst customer service that I have experienced I quite sometime. I mistakenly call the Blizzard a flurry when ordering at the drive through, the young man responds with a very smart ass tone “we don’t have flurries we have blizzards” with enough attitude that made me say “you know what I am good” and pulled away. This is not the first time that we visited this location and was faced with some sort of attitude, but it is certainly the last time. Aug 29 2025 4:45pm If management is training staff like this, maybe it’s time for a change in management.
Atmosphere: 1
Food: 1
Service: 1
Food was hot and good!
Atmosphere: 5
Food: 5
Service: 5
usually i love this place but i specially came on Monday cause they have a $2 discount on the tenders and fries basket. Tell me how my total price was $8. (the sign on the door says $5.99 on Mondays, it is in fact Monday) and i did ask how it’s $8, dude goes “i took $2 off, it’s $2 off on Mondays”. so there’s $2 in tax for my food? keep in mind i got JUST the basket and a cup of water (which i better not have just paid $2 for)
foods good at least. but what a waste of time coming out here for the “discount”
The food was great—no complaints there—and the staff were kind, helpful, and doing their best under tough circumstances. But it had to be over 80 degrees inside the restaurant. It was so hot we had to take our food out to the car to eat. No ice cream today, because it would’ve melted before we got the lids on.
Whoever owns this location needs to step up. The employees deserve a working A/C and a comfortable, safe environment to work in. They’re doing their part—management should do theirs.
Atmosphere: 1
Food: 5
Service: 3
I would have recommended this Diary queen years ago. Not anymore the employees are rude. And when you ask questions they look at you like your stupid. As the staffing is now we won't be going back until there are new staff or training done for them on how to properly treat customers.
Atmosphere: 1
Food: 2
Service: 1
Great Blizzard drinks.
Atmosphere: 4
Food: 4
Service: 4
Hope you brought a tent…you’ll be there a while
Atmosphere: 1
Food: 1
Service: 1
Might as well pack a snack and take a nap…
Me my dad and my sister sat at the speaker for 5 min before someone answers and when they did they told us to wait more then, finally we got our orders taken we get to the window get our two blizzards we pull off and the lid wasn’t even on all the way and went everywhere this is the 2nd time this has happened it’s ridiculous. It’s probably because they were sitting on there phone and talking to each other the WHOLE time and when the handed us our thing the girl at the window had her head turned the other way and was still talking instead of making sure everything was good. I don’t think we will be retreating to this establishment.
Restaurantji Recommends
waited 20 minutes in drive thru for 2 sundaes and a fry. employees were rude and standing there on their phones.
I as a customer and former DQ employee had to ask to write on another customers cake because the man refused saying no one was able to. When they did agree to let me do it the piping was thrown onto the counter.
It’s often dirty, and looks more like a storage area than a business. Even the employees look miserable.
They were NOT busy during this time either.
Talk about slow. 25 minutes for 3 things of icecream and we left cause we didn't want to keep waiting.so we left. This DQ needs to be closed.
Great place
Terrible service food sucked
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