Richman's Ice Cream & Burger Co.

They are open late and the ice cream tastes great! Love it here

Best milkshakes around, burgers just a tad too salty but not bad.

I am hooked on their chilli cheese dogs. 🤣

My wife and I enjoyed our Ice-cream really tasty we also had some Cheese fries real potatoes. Friendly service! We live in New Jersey and plan on visiting again!

The scoops were large but the cones were stale and the wrapping was stuck to them.

Thought I'd stop in here to grab a lunch between jobs. Looks better than just going to McDonald's. Great set up on a corner but I imagine it gets pretty busy at certain times a day or night. Very nice façade. Food was great. One critique . Get nicer help. I don't need your staff teenager glowering at me because I opened the front door because I'm new to the place and didn't realize you order from a small window. She looked like I was gonna kill her. I explained you ought to lock the door so people don't open it.

We love their ice cream and the variety of flavors

This place has been my go-to spot for ice cream ever since they were at Rising Sun and Cottmon Aves, sharing a parking lot with Dunkin’. Their ice cream is always delicious, and they have the perfect jimmies, not the ones that taste like candy. Usually, I’d rate the ice cream itself 4 or 5 stars. But today’s visit left me completely disappointed, and it all comes down to cleanliness and food handling.

Here’s the issue: the person who took my order also cashed me out, and then, without gloves or washing their hands, immediately started making my order. They went straight from handling money to handling my food. That’s a big no-no! They even touched the part of the spoon that goes in my mouth and the part of the waffle cone I’d normally eat.

Worse yet, they also reached right into the container of jimmies and picked up the utensil used to scoop them, with their bare hands, before using it to sprinkle the jimmies on my order.

In the background, another staff member was adjusting the cone holder and had their hands all over it. Even though there’s a paper wrapper at the bottom, they touched everywhere including the part I’d usually eat. It’s just not okay to see them touching the food like that.

There needs to be hand washing or glove use, especially when the same person is taking money and making orders. This isn’t sanitary and is frankly disgusting.

Please do better, Richmond Ice Cream and Burger Co. Cleanliness matters just as much as flavor.

Normally, at this spot, I would give a complete 5/5 because they're amazing! However, recently, I went to get a cup of Butter Pecan Ice Cream, which I bought before, and the young lady stated that they won't have that ice cream even probably during the summer months! #WEIRD 🤦🏽‍♀️

It was wonderful! The ice cream was delicious!

Good, creamy soft serve ice cream!

A most triumphant ice cream experience 😋

Overpriced

I read all the bad reviews and wasn’t expecting much but I was pleasantly surprised. Ezra at the counter was a nice guy and he laughed at my jokes so ++. I ordered a burger and timed it and it was 11 min. So not bad if they really are making it. And it’s freakin good for a little ice cream shop. I got the kids meal because I had a coupon so it came with fries and a drink. I was happy with it all. I will tell my friend cause she would probably like the burger there. They don’t charge you for any of the things you put on the burger and they have richmans sauce. I actually think this is a lowkey good spot for a burger. No one talks about it
My family all got ice cream and it all came out quickly. The parking lot sucks.

Thought this would be a cool place to go with the kids on a Saturday night. We waited 25 minutes for some burgers, fries, and chicken fingers. We went to the window to inquire about our food, took another 15 minutes to get some help. 40 minutes elapsed and we were finally told they never put our order on. At that point they told us we could wait 10 minutes or get our money back. We asked for our money back. Turned out to be an unfortunate waste of time. The kids were sad.