I visited your casino over the weekend with my family and a few relatives (9 of us) which included my 37 year old son who is a paraplegic from a spinal cord injury and in a wheelchair. He loves Blackjack so we decided to come to Hollywood casino York since you advertise as handicap accessible.
When we got there we walked around the entire casino to check things out and then looked for a low table that a paraplegic in a wheelchair could enjoy himself with a game of blackjack or any other table game. There was not ONE low table open anywhere for him to play. We spoke to a couple hosts but they just kept apologizing but there was really nothing they could do to accommodate us on a low table for my son to play. We all ended up leaving very disappointed. Apologies are just not enough in this situation. There should ALWAYS be a couple low tables open fir ppl that can’t sit at high tables. My son belongs to a few organizations and groups as well as our companies that we work for so we have also spread the word of our experience and let them all know paraplegics are not accommodated to play at Hollywood casino. We will also write reviews on line to let others know of our experience as well. We visit Atlantic City very frequently and all the casinos accommodate with low tables open 24-7
for wheelchairs and for ppl needing lower seats. It’s pretty sad that a casino can’t welcome and accommodate wheelchairs to their casino and just give an apology to make it ok. Well it’s NOT ok.
And you should remove your advertisement that states you’re handicap accessible bc you are not!
Chris Markle
Money that I put into my online account will not be released to me until its been wagered at leat once. This seems to be a predatory practice since you have to either get lucky and win it back or lose it all. So much for the Gamblers Anonymous smoke and mirrors ads they have everywhere. Seems the want the degenerate gamblers. Even those of us who play the horses on the big races and not every day. They are coming for your money too. Avoid this cesspit of greed at all costs.
Austin Horst
Blatantly stole my money at the Blackjack table. Didn’t pay me out all my chips I gave them to ‘color up’. 4 others at the table witnessed it as well. Awful place to play and gamble at. HORRIBLE customer service
JSeibert108
Blonde hair Bar Tender is the BEST
Allen Whisler
Quick service and a large selection of craft beers on tap. The whiskey selection is pretty good too. They can give you a glass if you're staying at the bar or plastic if you want it to go. A good place to watch sports and hang out with friends. The only part that is annoying is the rules about shots and getting more than one drink (if someone is joining you)
I visited your casino over the weekend with my family and a few relatives (9 of us) which included my 37 year old son who is a paraplegic from a spinal cord injury and in a wheelchair. He loves Blackjack so we decided to come to Hollywood casino York since you advertise as handicap accessible. When we got there we walked around the entire casino to check things out and then looked for a low table that a paraplegic in a wheelchair could enjoy himself with a game of blackjack or any other table game. There was not ONE low table open anywhere for him to play. We spoke to a couple hosts but they just kept apologizing but there was really nothing they could do to accommodate us on a low table for my son to play. We all ended up leaving very disappointed. Apologies are just not enough in this situation. There should ALWAYS be a couple low tables open fir ppl that can’t sit at high tables. My son belongs to a few organizations and groups as well as our companies that we work for so we have also spread the word of our experience and let them all know paraplegics are not accommodated to play at Hollywood casino. We will also write reviews on line to let others know of our experience as well. We visit Atlantic City very frequently and all the casinos accommodate with low tables open 24-7 for wheelchairs and for ppl needing lower seats. It’s pretty sad that a casino can’t welcome and accommodate wheelchairs to their casino and just give an apology to make it ok. Well it’s NOT ok. And you should remove your advertisement that states you’re handicap accessible bc you are not!
Money that I put into my online account will not be released to me until its been wagered at leat once. This seems to be a predatory practice since you have to either get lucky and win it back or lose it all. So much for the Gamblers Anonymous smoke and mirrors ads they have everywhere. Seems the want the degenerate gamblers. Even those of us who play the horses on the big races and not every day. They are coming for your money too. Avoid this cesspit of greed at all costs.
Blatantly stole my money at the Blackjack table. Didn’t pay me out all my chips I gave them to ‘color up’. 4 others at the table witnessed it as well. Awful place to play and gamble at. HORRIBLE customer service
Blonde hair Bar Tender is the BEST
Quick service and a large selection of craft beers on tap. The whiskey selection is pretty good too. They can give you a glass if you're staying at the bar or plastic if you want it to go. A good place to watch sports and hang out with friends. The only part that is annoying is the rules about shots and getting more than one drink (if someone is joining you)
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