I don’t know why I keep expecting a different outcome at this place. The same item I’ve ordered repeatedly is frequently delivered incorrectly. When I reported this most recently, the female “manager” cared more about telling me what I did wrong when ordering than listening when I told her the HungerRush app describes the item differently than their printed menu. It also has default modifiers that contradict what she was telling me. I guess it’s more important to be “right” (when wrong) than actually investigating and fixing the issue with the app. I shouldn’t expect anything less than this experience because the male manager (owner?) has been completely unhelpful in the past.
Atmosphere: 1
Food: 1
Service: 1
M Moore
Wonderful food and customer service!! We’ve ordered here a few times and it doesn’t matter who answers the phone, they’re very polite and helpful. Each delivery driver we’ve had has been super nice and followed the directions to our house. The driveway is behind the house off of a main road so it’s a little hard to find but they always do. Very, very good food and super friendly people.
Food: 5
Cj Wolf
Their breakfast is really, really good!
Atmosphere: 5
Food: 5
Service: 5
Beckie Fetters
Great place to eat
Atmosphere: 5
Food: 5
Service: 5
Jim Burchette
Best pizza in the area. Stop in. Get some !!
Atmosphere: 5
Food: 5
Service: 5
Bill Schuchman
Whether we ordered burgers or fish sandwiches, our food was overcooked to the point it was either barely edible or not edible. Wife ordered a fish sandwich that was too hard to eat, she called in to report it and received a food credit. It was probably a month or two before she went to use her credit, told it expired and wouldn't escalate our problem to management. Since when does a food credit expire? Thats terrible because it's supposed to be their attempt to make things right. Because they don't care. We live 1/2 mile away and normally order food several times every month. We canceled our order and went elsewhere. No one ever followed up with us. Guess we'll continue ordering food from Tony's or Italian restaurant in State Line. Sorry that I'm so late with my review but you need to know. They've been overlooking our orders for awhile and now they've lost our business. We were normally averaging several orders every month and tipped well for delivery. Their loss, thanks for listening.
Food: 1
Service: 1
Holly Smith
Last few times I have been here have been lacking. Got an extra cheese pizza that had hardly any cheese on it, let alone extra. If I'm paying EXTRA for something, I expect it.
Atmosphere: 4
Food: 3
Service: 4
Aaron Mayeski
Great food, friendly service!
Atmosphere: 4
Food: 5
Service: 4
Renee Clark
Great place to eat! Seat yourself, and then our waitress Jessica came over to greet us within minutes! Service was fast, friendly and the food was delicious! Decently priced too! Great atmosphere and kid friendly! Definitely recommend Brother's Pizza- we will be going back again! Thank you Jessica ☺️
I like thier food, ususally it's pretty good and I normally have it delivered,...now I see they are charging $7.00 here in Greencastle for delivery? No way! Sorry Brothers you just lost a good customer.
Our go-to place for pizza. Love the crust!
Atmosphere: 4
Food: 5
Service: 5
I don’t know why I keep expecting a different outcome at this place. The same item I’ve ordered repeatedly is frequently delivered incorrectly. When I reported this most recently, the female “manager” cared more about telling me what I did wrong when ordering than listening when I told her the HungerRush app describes the item differently than their printed menu. It also has default modifiers that contradict what she was telling me. I guess it’s more important to be “right” (when wrong) than actually investigating and fixing the issue with the app. I shouldn’t expect anything less than this experience because the male manager (owner?) has been completely unhelpful in the past.
Atmosphere: 1
Food: 1
Service: 1
Wonderful food and customer service!! We’ve ordered here a few times and it doesn’t matter who answers the phone, they’re very polite and helpful. Each delivery driver we’ve had has been super nice and followed the directions to our house. The driveway is behind the house off of a main road so it’s a little hard to find but they always do. Very, very good food and super friendly people.
Food: 5
Their breakfast is really, really good!
Atmosphere: 5
Food: 5
Service: 5
Great place to eat
Atmosphere: 5
Food: 5
Service: 5
Best pizza in the area. Stop in. Get some !!
Atmosphere: 5
Food: 5
Service: 5
Whether we ordered burgers or fish sandwiches, our food was overcooked to the point it was either barely edible or not edible. Wife ordered a fish sandwich that was too hard to eat, she called in to report it and received a food credit. It was probably a month or two before she went to use her credit, told it expired and wouldn't escalate our problem to management. Since when does a food credit expire? Thats terrible because it's supposed to be their attempt to make things right. Because they don't care. We live 1/2 mile away and normally order food several times every month. We canceled our order and went elsewhere. No one ever followed up with us. Guess we'll continue ordering food from Tony's or Italian restaurant in State Line. Sorry that I'm so late with my review but you need to know. They've been overlooking our orders for awhile and now they've lost our business. We were normally averaging several orders every month and tipped well for delivery. Their loss, thanks for listening.
Food: 1
Service: 1
Last few times I have been here have been lacking. Got an extra cheese pizza that had hardly any cheese on it, let alone extra. If I'm paying EXTRA for something, I expect it.
Atmosphere: 4
Food: 3
Service: 4
Great food, friendly service!
Atmosphere: 4
Food: 5
Service: 4
Great place to eat! Seat yourself, and then our waitress Jessica came over to greet us within minutes! Service was fast, friendly and the food was delicious! Decently priced too! Great atmosphere and kid friendly! Definitely recommend Brother's Pizza- we will be going back again! Thank you Jessica ☺️
Restaurantji Recommends
Great food
Atmosphere: 5
Food: 5
Service: 5
I like thier food, ususally it's pretty good and I normally have it delivered,...now I see they are charging $7.00 here in Greencastle for delivery? No way! Sorry Brothers you just lost a good customer.
Atmosphere: 2
Food: 4
Service: 1
Delicious 😋
Atmosphere: 4
Food: 4
Service: 4
Good food and great service for a fair price!
Atmosphere: 5
Food: 5
Service: 5
The food and the service very good
Atmosphere: 5
Food: 5
Service: 5
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