McDonald's
721 Buchanan Trail E, Greencastle
(717) 597-2589
Recent Reviews
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This one we stopped at on the road, the staff won't even make eye contact! You could stand for a LONG time and they will completely ignore you. You order only from the kiosks . I always fix my coffee myself, but they put it in, and I needed more, but they wouldn't give me the time of day. Five of my children and myself have all worked at our local McDonald's, customer service was important. Making sure a customer was satisfied was as important as the food itself. My daughter told me all McDonald's operate this way?
Atmosphere: 3
Food: 3
Service: 1
I had made a mobile order an hour ago and was misplaced. I was happy to repay for another order but the employee made one for me immediately. It was so nice to see such nice hospitality. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Sometimes they over cook food
Atmosphere: 4
Food: 4
Service: 4
The food isn't that good and they never get the order right
Atmosphere: 2
Food: 1
Service: 2
Stopped for breakfast, fast and friendly associate at the front end helped print and confirm my order.
Atmosphere: 4
Food: 4
Service: 4
Sloooow service.
Atmosphere: 4
Food: 4
Service: 2
Food was fast as fast food should be. This McDonald's service was excellent.
Atmosphere: 4
Food: 4
Service: 5
Food was good. Long wait to get it. Staff lingered in the back while customers waited near the registers for help and orders. Our receipt shows we waited 14 minutes for our food. We had to ask for our drinks.
Atmosphere: 4
Food: 4
Service: 2
I had The best experience with Jenn. Thanks Jenn!!!
Atmosphere: 5
Food: 5
Service: 5
I'm not happy that they've shrunk the lobby in the recent remodel... It feels like yet another way to discourage people from being out and about in our small village.
Atmosphere: 1
Food: 4
Service: 3
Restaurantji Recommends
All good!
Atmosphere: 3
Food: 4
Service: 4
It’s McDonalds… we eat here more often then I would like. Busy family and it’s close to life for me. Most days they are pretty good for McDonald’s, sometimes they absolutely kill it and there have been a few times they’ve definitely messed up my order.
I wish they more consistently killed it but I wouldn’t discourage anyone from stopping here if you’re looking for McDonald’s.
Atmosphere: 3
Food: 4
Service: 3
This location always misses items and is always extremely slow. Be prepared for a 20+ minute wait, half your items missing, and no sauces. Much better off spending an extra 20 minutes driving to Hagerstown or Chambersburg. Only good part is they’re nice here.
Atmosphere: 3
Food: 1
Service: 2
Never go inside unless you are eating there. They make no bones about telling you they take care of drive thru first and don't care how long you wait to be served.
Atmosphere: 3
Food: 5
Service: 3
Standard McDonald's
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chicken Mcnuggets
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