Logan's Roadhouse
65 Wilderness Trail, Hamburg
(610) 562-2055
Recent Reviews
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food was delicious! waitress was absolutely amazing. friendly, attentive, just all around spot on. Will come back!
So this was our first time eating here, so I honestly had no idea what to expect. Rolls are very good, onion rings are a good size but a little heavily breaded for my taste since they tend to hold a little more grease, which is only a problem since I have a stomach condition. Steaks were cooked as requested, and seasoned decently. Mashed potatoes didn't seem to be mashed by hand but it's a minor detail that honestly doesn't bother me, and is easier on my stomach. Green beans and broccoli were seasoned well, probably over for normal people's taste, but again stomach condition, overcooked is easier for me to process. Overall it was a good and decent stop for travel food on Christmas Eve. I was mostly just grateful they were open.
Atmosphere: 5
Food: 4
Service: 5
We came on a Saturday night right after 4pm. Three adults, a toddler, and infant. Since this was on the earlier side for dinner, we had no wait getting a table. However we sat for about 20 minutes without anyone coming for drinks or dropping off bread, I had to flag a hostess down and ask what was going on? The hostess brought us bread and apologized for the wait, and about 10 minutes later our server eventually came and introduced herself. She seemed very busy and flustered but she did apologize and get our drink orders in quickly.
We placed our dinner order and it was about a normal wait time to receive the food, my husband seemed to enjoy his crab cake dinner with no complaints. The shrimp on my MIL plate was very salty, but still edible. My toddler’s steak bites were VERY WELL DONE which is a bit frustrating as I ordered them under to keep them more tender for less of a chance of choking… she didn’t eat it. And my nachos were so sad. It was thrown together, no queso but instead melted shredded cheese (it makes a difference!) and barely 1/4 cup of chili on the whole plate. I had to ask for more, it was very watery with chunks of fresh tomatoes they added maybe to bulk it up. Really a waste of money. I also ordered a side of corn that I never got, which I noticed immediately but decided not to mention in case our server didn’t hear me when I was ordering. No big deal, maybe it’s a sign I don’t need it… but she still added it to my bill, so I had to have her remove the charge since it was either never made or never brought out. She came back shortly after our food arrived to ask if everything was ok, and did not come back until we were done. No refills on drinks. We did ask for a tea to go and she was quick with that but she was otherwise very distracted/busy with other things our entire visit.
If the experience thus far wasn’t bad enough, we wanted to put the car seat for my infant on a high chair so we could set her down while we ate, nobody offered to get us one so no problem, we will grab the high chair from where they were kept behind our table so as to not put anyone out since they are apparently so busy… our fault, because the manager (I presume) started barking at my husband about the high chair in the aisle being a fire hazard and how the place would be shut down if the Marshall saw it at the table we were seated. No problem, that’s all you have to say… my husband tried putting the high chair back but she seemed very combative and rude and tried physically removing the high chair from my husband’s hands. No apology of misunderstanding or anything. Why would you seat us in a middle table with a toddler and infant if we can’t use a high chair? Lol! We were in town for the Christmas lights originally from about 2-3 hours south, and wow what a difference in hospitality. I have maybe once written a review for a food establishment. Absolutely had to for this trip. Our experience here almost ruined the evening for me.
I would not recommend visiting this location. We have a local Logan’s that we enjoy, so I know the food is pretty good at this chain… but the fails by the server, wait staff, kitchen, AND manager? Seems like more than a one-off to me. Please skip.
Atmosphere: 3
Food: 1
Service: 2
Type of place you walk in and the employees act like you're inconveniencing them. Burger was really good.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Burger
Their $35 porterhouse is undersized and only 1/3" thick? I know i was ripped off. How in the world is something g the thickness of a big mac burger patty considered a steak??!! Medium rare = medium well at that thickness. Disappointed and will never return.
Atmosphere: 2
Service: 2
Expensive rude service. Food is average.
Atmosphere: 3
Food: 2
Service: 1
Food is good with large portions and service is quick. Staff always friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Country Fried Steak, Fish and Chips
Food was cold and overcooked.
Atmosphere: 3
Food: 2
Service: 2
Great place to have lunch we go there every time we go to cab elas I'm sure the dinners are excellent also
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
It was great and the food and the dessert were delicious. We had a great waiter that was making sure we had a great time.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Had a nice lunch with my Wife during a road-trip. Decent food for the price. Only beef was that the restaurant was rather cold inside.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Burger
Waited 40 mins for service. The worst chain steakhouse I have ever had. Steaks were overcooked, sides are cafeteria food and messy. Save your money.
Atmosphere: 1
Food: 1
Service: 1
Great Food And Friendly
Atmosphere: 5
Food: 5
Service: 5
Visted on 11/23/24. The food is average. You can go anywhere in the area to get a steak, chicken, and/or burger. We enjoy coming here for the atmosphere, service, and the ROLLS! The male server we had was the best! I did have a preference issue with my chicken that the female manager quickly and politely corrected for me. This is a great place to stop for family meals. You can tell the staff is willing to go above and beyond for their guests. Great experience!
Atmosphere: 5
Food: 3
Service: 5
Smell when you first walk in. Out of numerous items. Something dirty on changing table in mens room. Food was just ok. Pictures of food looked better.
Vegetarian options: Not sure.
Dietary restrictions: Not sure
Parking: The pictures of food looked better. Steak was cooked right. But the odor and dirty bathroom makes you think.
Wheelchair accessibility: It could be sorta. Bathroom a little harder.
Atmosphere: 3
Food: 4
Service: 5
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