Decided to try the drive through once again for coffee since the store is still closed. These people need to wake up, they are still playing the maskhole charade.
Atmosphere: 1
Service: 1
Steve S
The store owner Mital is the worst human being and treats her employees in an abusive way. She is always angry and shouts. Hope they report her to Labor dept.
Chris C
We stopped using this location over a year ago because the orders were always wrong. Today I was busy so I stopped at the drive-thru. ONCE AGAIN, she read the order back to me, and I was still missing an item in the bag when I got home. Now of all the wrong orders it is ALWAYS the same issue. Something is missing. Never anything wrong or extra, just missing. That's what happens when you buy from greedy sleazeballs out to cheat people for an extra buck. With this degree of consistency it is damn sure not an accident. ****AVOID LIKE THE PLAGUE**** These people are unindicted thieves.
Atmosphere: 1
Food: 1
Service: 1
Joyce Rodriguez
Today I stopped in I ordered 10 munchkins Donut holes half of them were stale. She charged me a $3.80. I don’t mind paying a price for some thing but when I am charged differently, depending on who works, I just wish they would stick to on price in my opinion. Yum Yum‘s is one of my favorites but it’s a little further, so I won’t be going back to the Dunkin’ Donuts in Harleysville again
Atmosphere: 1
Food: 2
Service: 1
e e
Worst coffee ever. Not only was my wait 10 minutes at the window, two out of our three coffees were incorrect. My latte tasted like chemicals and had no flavor when caramel was requested. I’ve come before and the service is extremely hit or miss. Certain staff are pleasant but more often than not they are miserable and short with you. When I went to receive my change today my change was practically thrown at the ground and there was no apology. I have no intention of coming back to this dunkin.
Atmosphere: 1
Food: 1
Service: 1
Rebecca Sandoval
Food was okay, but I was shocked that they charge 53 cents for a medium cup of water. While it’s not crazy expensive, I’ve never been asked to pay for a cup of water at any restaurant before, including any other dunkin’s. It’s also not like we only ordered water, we bought other items as well. I don’t agree with charging for a mere cup of water, please reconsider policies.
Atmosphere: 2
Food: 3
Service: 2
Denise Marie
Always a GREAT VISIT!!!!!!!!!! SERVICE IS THE BEST, KIND, AND FRIENDLY!
Atmosphere: 5
Food: 5
Service: 5
Jacklyn L.
Worst dunkin in the area. Workers are angry, donuts are stale, coffee tastes like sewer water. Go to kulpsville starbucks instead.
Amanda Rose
Do not order from here. I placed an order and was given all the wrong donuts when I listed the ones I wanted. mind you the ones given to me looked old and burnt like they been sitting out for days. Hash browns were hard as a rock. Will never go back again. Absolutely
Atmosphere: 1
Food: 1
Service: 1
Dan
I have a theory on their profit saving measures go as far as shorting people of syrup flavoring. If you do not explicitly say how many pumps you want small two, medium three, and large 4. They somehow repeat the order and manage to still only put one pump in... really you shouldn't even have to as this is STANDARD. Yall really that cheap? working in the food industry in the past I know how stingy it can be like be real and get my the proper syrup paid for when I ask for Carmel cold brew cmon.... i'm not asking much I just want a morning pick me up.
FIRST TIME TREVELLING TO US WANTED TO EXPERIENCE DUNKIN DONUTS COFFEE . WE WENT INSIDE THE STORE ORDERED LARGE COFFEE FOR MY WIFE . SHE DECIDED NOT TO GET LARGE AND I ASKED LADY AT CASHIER TO GET ME SMALL CUP TO TRANSFER SHE SAID I CANT GIVE SMALL CUP AS WE COUNT INVENTORY AND CAN NOT GIVE EXTRA CUP . ITS VERY RIDICULUS SERVICE , VERY DISAPPOINTED AND BED CUSTOMER SERVICE AND SHE CLAIMS AS OWNER . VERY BED FIRST TIME EXPERIENCE AT DUNKIN. NEVER EVER PREFFERED AGAIN , SPECIALLY AT THIS LOCATION . NEED TO IMPROVE SKILLS & KNOWLDGE OF CUSTOMER SERVICES FOR CUSTOMERS AS WELL AS FOR BUSINESS.
Camila Opio
If I could give this 0 stars I would!!! The customer service is literally terrible, we paid for two Boston cream donuts and they didn’t have any regular ones so they made us pay extra?? The one old lady was also extremely rude, asked us why we were still there when they didn’t even give us our orders yet and had a nasty attitude. Don’t come here!!!
Tim B
Went today. Order was wrong and they ran out of a standard item earlier in the day. Also, couldn’t get through to customer service. Other Dunkin’s are good but this one seems to have issues.
Mike M.
The donuts are usually stale and deformed. They often run out of favorites like the Manager's Special because they don't bake enough. Don't waste your time here--go to another Dunkin.
Katrina Randall
Always friendly, always patient, never messes up an order, and can't beat the Dunkin prices. Love you Dunkinnnn.
Decided to try the drive through once again for coffee since the store is still closed. These people need to wake up, they are still playing the maskhole charade.
Atmosphere: 1
Service: 1
The store owner Mital is the worst human being and treats her employees in an abusive way. She is always angry and shouts. Hope they report her to Labor dept.
We stopped using this location over a year ago because the orders were always wrong. Today I was busy so I stopped at the drive-thru. ONCE AGAIN, she read the order back to me, and I was still missing an item in the bag when I got home. Now of all the wrong orders it is ALWAYS the same issue. Something is missing. Never anything wrong or extra, just missing. That's what happens when you buy from greedy sleazeballs out to cheat people for an extra buck. With this degree of consistency it is damn sure not an accident. ****AVOID LIKE THE PLAGUE**** These people are unindicted thieves.
Atmosphere: 1
Food: 1
Service: 1
Today I stopped in I ordered 10 munchkins Donut holes half of them were stale. She charged me a $3.80. I don’t mind paying a price for some thing but when I am charged differently, depending on who works, I just wish they would stick to on price in my opinion. Yum Yum‘s is one of my favorites but it’s a little further, so I won’t be going back to the Dunkin’ Donuts in Harleysville again
Atmosphere: 1
Food: 2
Service: 1
Worst coffee ever. Not only was my wait 10 minutes at the window, two out of our three coffees were incorrect. My latte tasted like chemicals and had no flavor when caramel was requested. I’ve come before and the service is extremely hit or miss. Certain staff are pleasant but more often than not they are miserable and short with you. When I went to receive my change today my change was practically thrown at the ground and there was no apology. I have no intention of coming back to this dunkin.
Atmosphere: 1
Food: 1
Service: 1
Food was okay, but I was shocked that they charge 53 cents for a medium cup of water. While it’s not crazy expensive, I’ve never been asked to pay for a cup of water at any restaurant before, including any other dunkin’s. It’s also not like we only ordered water, we bought other items as well. I don’t agree with charging for a mere cup of water, please reconsider policies.
Atmosphere: 2
Food: 3
Service: 2
Always a GREAT VISIT!!!!!!!!!! SERVICE IS THE BEST, KIND, AND FRIENDLY!
Atmosphere: 5
Food: 5
Service: 5
Worst dunkin in the area. Workers are angry, donuts are stale, coffee tastes like sewer water. Go to kulpsville starbucks instead.
Do not order from here. I placed an order and was given all the wrong donuts when I listed the ones I wanted. mind you the ones given to me looked old and burnt like they been sitting out for days. Hash browns were hard as a rock. Will never go back again. Absolutely
Atmosphere: 1
Food: 1
Service: 1
I have a theory on their profit saving measures go as far as shorting people of syrup flavoring. If you do not explicitly say how many pumps you want small two, medium three, and large 4. They somehow repeat the order and manage to still only put one pump in... really you shouldn't even have to as this is STANDARD. Yall really that cheap? working in the food industry in the past I know how stingy it can be like be real and get my the proper syrup paid for when I ask for Carmel cold brew cmon.... i'm not asking much I just want a morning pick me up.
Restaurantji Recommends
FIRST TIME TREVELLING TO US WANTED TO EXPERIENCE DUNKIN DONUTS COFFEE . WE WENT INSIDE THE STORE ORDERED LARGE COFFEE FOR MY WIFE . SHE DECIDED NOT TO GET LARGE AND I ASKED LADY AT CASHIER TO GET ME SMALL CUP TO TRANSFER SHE SAID I CANT GIVE SMALL CUP AS WE COUNT INVENTORY AND CAN NOT GIVE EXTRA CUP . ITS VERY RIDICULUS SERVICE , VERY DISAPPOINTED AND BED CUSTOMER SERVICE AND SHE CLAIMS AS OWNER . VERY BED FIRST TIME EXPERIENCE AT DUNKIN. NEVER EVER PREFFERED AGAIN , SPECIALLY AT THIS LOCATION . NEED TO IMPROVE SKILLS & KNOWLDGE OF CUSTOMER SERVICES FOR CUSTOMERS AS WELL AS FOR BUSINESS.
If I could give this 0 stars I would!!! The customer service is literally terrible, we paid for two Boston cream donuts and they didn’t have any regular ones so they made us pay extra?? The one old lady was also extremely rude, asked us why we were still there when they didn’t even give us our orders yet and had a nasty attitude. Don’t come here!!!
Went today. Order was wrong and they ran out of a standard item earlier in the day. Also, couldn’t get through to customer service. Other Dunkin’s are good but this one seems to have issues.
The donuts are usually stale and deformed. They often run out of favorites like the Manager's Special because they don't bake enough. Don't waste your time here--go to another Dunkin.
Always friendly, always patient, never messes up an order, and can't beat the Dunkin prices. Love you Dunkinnnn.