The woman at the register got my order wrong intentionally. Instead of telling me to the item was out of stock. She gave me something I didn’t ask for. Then got argumentative when I asked about it.
Atmosphere: 1
Food: 1
Service: 1
Patricia Green
Warm quiet atmosphere
Atmosphere: 5
Food: 5
Service: 5
Christy Love (EarthStewardess)
Staff is okay although I feel the service industry as a whole could use some customer service training Food is fair/Dunkin standard It's clean and the location is a convenient pitstop for road trips
Atmosphere: 3
Food: 4
Service: 3
Bothié Diop
The lady in there very unprofessional. Just leaving the store now. Store not supposed to close for the next hour or 2 and she didn’t wanna serve me nothing but donut.
Service: 1
Vincent Carson
Witnessed another customer get screamed at to hurry up
Atmosphere: 1
Food: 5
Service: 1
MeMe Snock
This place has gone down hill... The woman working The register/making coffees and drinks needs to be retrained on customer service and paying attention. She is rude, does not pay attention and always gets our orders wrong. You spend more time in there than any other dunkin around. Horrible! Will not be back!
Atmosphere: 1
Food: 2
Service: 1
Alyssa Travascio
ordered a maple sugar bacon and pumpkin latte to sip straight sugar and received a regular bacon sandwich
Food: 1
Mike Kalasnik
A mobile order here is a punishment. Walk in orders are prioritized. You'll be waiting 10 minutes and someone just walking in the door gets their order before you. This has happened repeatedly and I will not be back again.
Atmosphere: 3
Food: 5
Service: 2
Philly2 anywhere
Note to self, never order a cappuccino from here again. No foamed milk, pretty gross actually..
Atmosphere: 2
Food: 2
Service: 2
M Troy
Don’t expect any human interaction from staff. When picking up mobile orders- if they are there. Not busy and you say thank you they say nothing in return
Donuts are soft not like other places hard . Service could improve a little more but its okay..
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Donuts
Phuri Lama
bad customer service need some positive and happy people working there specially in morning shift. I do not wanna ruin my morning with bad coffee and service.
Atmosphere: 1
Food: 1
Service: 1
Priscilla Baez
I have come there more than 5 times and every time I go the same worker tells me that she cannot make a frozen coffee. She tells me to only come in the morning for that. The last time I asked is was 4pm and the close at 9pm. Why do I can to come in the morning for a frozen coffee? She is so rude about it and doesn’t care.
Service: 1
Amere Marshall
I came here to get a sandwich and to eat in. The tables were filthy. The only clean table had a cleaning spray bottle and paper towel on it. I moved it and sat down. The cashier picked up trash with her feet. After eating I threw my trash away in the nearest trash can. The cashier told me very rudely next time throw trash in the other trash can and she walked away. She was rude and made any faces at me.
Atmosphere: 2
Food: 3
Service: 2
Ray F
Very friendly staff and fast service. Need to really clean the counters and napkin service area and entry doors much more frequently, they were fairly dirty.
The woman at the register got my order wrong intentionally. Instead of telling me to the item was out of stock. She gave me something I didn’t ask for. Then got argumentative when I asked about it.
Atmosphere: 1
Food: 1
Service: 1
Warm quiet atmosphere
Atmosphere: 5
Food: 5
Service: 5
Staff is okay although I feel the service industry as a whole could use some customer service training
Food is fair/Dunkin standard
It's clean and the location is a convenient pitstop for road trips
Atmosphere: 3
Food: 4
Service: 3
The lady in there very unprofessional. Just leaving the store now. Store not supposed to close for the next hour or 2 and she didn’t wanna serve me nothing but donut.
Service: 1
Witnessed another customer get screamed at to hurry up
Atmosphere: 1
Food: 5
Service: 1
This place has gone down hill...
The woman working The register/making coffees and drinks needs to be retrained on customer service and paying attention. She is rude, does not pay attention and always gets our orders wrong. You spend more time in there than any other dunkin around. Horrible! Will not be back!
Atmosphere: 1
Food: 2
Service: 1
ordered a maple sugar bacon and pumpkin latte to sip straight sugar and received a regular bacon sandwich
Food: 1
A mobile order here is a punishment. Walk in orders are prioritized. You'll be waiting 10 minutes and someone just walking in the door gets their order before you. This has happened repeatedly and I will not be back again.
Atmosphere: 3
Food: 5
Service: 2
Note to self, never order a cappuccino from here again. No foamed milk, pretty gross actually..
Atmosphere: 2
Food: 2
Service: 2
Don’t expect any human interaction from staff. When picking up mobile orders- if they are there. Not busy and you say thank you they say nothing in return
Restaurantji Recommends
Donuts are soft not like other places hard .
Service could improve a little more but its okay..
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Donuts
bad customer service need some positive and happy people working there specially in morning shift. I do not wanna ruin my morning with bad coffee and service.
Atmosphere: 1
Food: 1
Service: 1
I have come there more than 5 times and every time I go the same worker tells me that she cannot make a frozen coffee. She tells me to only come in the morning for that. The last time I asked is was 4pm and the close at 9pm. Why do I can to come in the morning for a frozen coffee? She is so rude about it and doesn’t care.
Service: 1
I came here to get a sandwich and to eat in. The tables were filthy. The only clean table had a cleaning spray bottle and paper towel on it. I moved it and sat down. The cashier picked up trash with her feet. After eating I threw my trash away in the nearest trash can. The cashier told me very rudely next time throw trash in the other trash can and she walked away. She was rude and made any faces at me.
Atmosphere: 2
Food: 3
Service: 2
Very friendly staff and fast service. Need to really clean the counters and napkin service area and entry doors much more frequently, they were fairly dirty.
Atmosphere: 2
Food: 4
Service: 4
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