Panera Bread

Always refreshing

Atmosphere: 5

Food: 5

Service: 5

Helpful staff and a clean store make for a reliable experience.

Atmosphere: 5

Food: 5

Service: 5

My family and I have been going to this location for YEARS! Today our neighborhood was hit with a massive storm that caused our power to go out. When trying to figure out where to sleep and eat and how keep our food from going bad in our fridge, my husband and I decided to go to this panera for a quick dinner so that our three children wouldn’t have to eat in a pitch black house.

When we arrived, I asked if orders where being taken at the counter or at the kiosk? They seemed like they were busy so I said, “I will make your life easy and order from the kiosk.” The worker behind the counter seemed relieved that he wouldn’t be bothered by me….

I ordered 3 bowls of kids mac n cheese, 1 half sandwich and small bowl of soup. I knew it was busy because other families had the same idea we had.

My kids and I waited 20 minutes before they started asking where their food was, so I checked the order screen and saw 5 names ahead of me and 4 names under me. Another 5 minutes went by and I started to notice the names under me be completed before me. Then finally our buzzer rang that our good was done.

I went to pick up my food but no food was on the counter, I wait at least 10 more minutes before I ask where my food is and the shift manager siad it was next, I then asked him if all if the other orders were completed before mine and he said, “Yes they came in before you.” I then said “A family came in after me and they left 10 minutes ago. They sat down ate and left.” There were at least 5 orders that were made and consumed by other customers. Of course they all left the restaurant before me. How does this make sense?

So finally I received my food that was incorrect and in a to go bag, I then tell my kids to eat as it was now 45 minutes waiting for our food.

The shift manager and another employee proceed to tell me that they were closing and that we couldn’t eat at the restaurant.

I lost it!!!!! I said my kids have a house with no power and you’re gonna tell me that we can’t sit here for five minutes and quickly eat after waiting for almost an hour???? You guys have got to be kidding me!!! The shift manager then says, “ I don’t know what’s going on in your personal life, but whatever it is I’m sorry” I said whats going on is a damn storm that gave me no power as well as every single one of your customers here within the last 4 hours!!!! This kid had no clue how to be a decent human being!!!

I could go on about these employees, but there aren’t words to truly describe how horrific they made me feel. They shouldn’t be in the industry and maybe need some more training on their time management skills.

Needless to say, I will never eat here again!!!!

Oh, and food was horrible!

Atmosphere: 1

Food: 1

Service: 1

Panera is always good. Best breakfast in town. Today I had the spinach egg bacon souffle. It was so tasty that I ate two. The staff was friendly and the service was great. I'll continue going there for the good food and wide selection of food choices.

Atmosphere: 5

Food: 5

Service: 5

Clean Restaurant
Quality food

Atmosphere: 5

Food: 4

Service: 5

As usual. Tasty food and helpful cashier.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soup and Salad

Manager gave me a hard time because I asked for a cup holder! Seriously dude? A 3 cent cup holder? You are stepping over dollars to pick up a dime!

Atmosphere: 1

Food: 3

Service: 1

really good service and food

Atmosphere: 5

Food: 5

Service: 5

I was at Panera Havertown on the 16th of March 1:00 there was a girl with Ronald McDonald fake red hair just coughing in all the sandwiches that she made not even covering her mouth or turning to the side nobody even said anything to her, I could see the looks on the employees faces when she did it, like they were afraid to to even say something to her. disgusting never eat there again . Panera's find better employees and managers wow

Atmosphere: 1

Food: 3

Service: 1

Great location. Terrible slow service, 10+ minutes st 9am in the morning. Hazelnut coffee tasted like they burned plastic and metal in it. The cinnamon raisin bagel was pretty good. But for $1.60 they don’t even put it on for you. I was disappointed.

Atmosphere: 5

Food: 1

Service: 1

Always filthy..tables never wiped clean..out of napkins and drink lids..this is everutime I come here!

Atmosphere: 1

Food: 5

Service: 4

I come her 3-4 time a week. Love the food.

Parking: Easy access

Kid-friendliness: My kids love the cookies

Wheelchair accessibility: Yes theirs a ramp

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cinnamon Crunch Bagel, Lobster Mac and Cheese, Chicken Caesar Salad, Asiago Bagel, Baked Goods Feast, New Ciabatta Ham Egg & Cheese Sandwich, Broccoli Cheddar Soup

Vegetarian options: Theres tomato soup and veggie sandwiches

Atmosphere: 5

Food: 5

Service: 5

Awesome staff and management!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: New Ciabatta Ham Egg & Cheese Sandwich

Came here twice. Service is very slow! Save your time and go to another

Atmosphere: 2

Food: 1

Service: 1