The manager Abbie is the most friendly, great customer service i have ever had in a fast food restaurant. Comes to your table to see how everything is, asks if you need anything. She is the best. She needs to be recognized for her hard work. She deserves it! She's always is so welcoming. She should get a raise. You don't get many people like her.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: McDonald's Big Mac, Fries
Jeff Thomas
I think the service is quick, the food is good, and the prices good! Go there whenever I get a chance.
Drew Dougherty
Terrible experience tonight.. again. Pre-ordered on the McDonald's app and pulled up in one of the pick up spots. Entered the numbered spot I was in, store sent me a notification that food would be out in 2-5 mins. ($35 order) ..Another car pulled up after 5 mins of waiting in the parking lot, and got their food within 2 minutes. Another 10 mins went by, so my partner went into the store to see what was going on. They apologized, claimed that they gave our order to a different car that pulled in?? Waited 10 more minutes, guy came out with the food, but it was missing a full $10 Large sandwich meal. Worker apologized, said they would make it right. Waited another 2-3 mins... nothing. Partner went back in again, and finally got the last of our purchase, which was mostly cold by that time.
*35-40 minute wait in the Parking lot, after pre-ordering through the official McDonald's app, and the food was cold. Terrible service.
Atmosphere: 1
Food: 3
Service: 2
Nathen Stack
Got ripped out at this location. Paid almost $17 for a big breakfast with hotcakes and an egg McMuffin meal and received hotcakes only with three hashbrowns no other things that I ordered. Don’t go here.
Atmosphere: 5
Food: 2
Service: 1
NEWARK BRICKS
Food always hot and fresh. The service is awesome. The burgers and fries and everything is just perfect. Best McDonald's place in pa. And this is coming from a jersey man. If you want fresh hot burgers and fries then definitely check this place out .
Atmosphere: 3
Food: 5
Service: 5
Tracy Gladwin
Missing items in order. Little to no interaction with employees and long wait time. Employees marking orders as ready/delivered when they weren't ready yet.
I tried to use a coupon on the app and it went through on my end. The woman rudely told me it said invalid on her end. Everyone knows that once you use a coupon, you have to wait 15 minutes. When I tried to explain that to her be proceeded to cut me off and tell me to refresh the app. When I said that I had already done so, she repeated herself rudely and told me that she didn't care what my app said, the code said invalid on her screen. I have never had such rude service before! To become argumentative with a customer who is paying!!! I am horrified and WILL NOT return there.
Service: 1
Karen Kraner
Food was fresh and hot and employees were wonderful! Very clean inside and bathroom clean. Very pleased!
Best McDonald's anywhere! Lived here 13 years. My drive thru order has been wrong twice. Impressive service!
Atmosphere: 5
Food: 5
Service: 5
Yaron Linett
I don't think I have ever seen a cleaner bathroom in a restaurant, McDonalds or not.
Fabian von Liebenstein
me and my friend got fries and a bunch of sauses because they where free. i didn’t expect to get them but they came to our table and gave us a whole tray of hotcake syrup. W staff ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Fabian
me and my friend got fries and a bunch of sauses because they where free. i didn’t expect to get them but they came to our table and gave us a whole tray of hotcake syrup. W staff 🔥
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Nasia Queen
PUBLIC ANNOUCEMENT …So never order or go to this McDonalds!!!!!! in hellertown I given them time and my money for them to cancel after they said they were preparing it. I called Kim the manager and she acted like she didn’t know anything and stuttering on the phone .I waited 30 mins for just a happy meal for my child and fries so now ur taking food out of my child’s mouth.Why you canceling ….did u run out of food or is it because I’m b or something else.Like I paid with my hard earn money and everything I’m glad I quit this unfair company.Glad yall don’t get enough business..America take your money else were!!!
Friendly counter service like it used to be.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin, Fries, Mcgriddles
Good quick grab place
Atmosphere: 3
Food: 4
Service: 4
The manager Abbie is the most friendly, great customer service i have ever had in a fast food restaurant. Comes to your table to see how everything is, asks if you need anything. She is the best. She needs to be recognized for her hard work. She deserves it! She's always is so welcoming. She should get a raise. You don't get many people like her.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: McDonald's Big Mac, Fries
I think the service is quick, the food is good, and the prices good! Go there whenever I get a chance.
Terrible experience tonight.. again. Pre-ordered on the McDonald's app and pulled up in one of the pick up spots. Entered the numbered spot I was in, store sent me a notification that food would be out in 2-5 mins. ($35 order) ..Another car pulled up after 5 mins of waiting in the parking lot, and got their food within 2 minutes. Another 10 mins went by, so my partner went into the store to see what was going on. They apologized, claimed that they gave our order to a different car that pulled in?? Waited 10 more minutes, guy came out with the food, but it was missing a full $10 Large sandwich meal. Worker apologized, said they would make it right. Waited another 2-3 mins... nothing. Partner went back in again, and finally got the last of our purchase, which was mostly cold by that time.
*35-40 minute wait in the Parking lot, after pre-ordering through the official McDonald's app, and the food was cold. Terrible service.
Atmosphere: 1
Food: 3
Service: 2
Got ripped out at this location. Paid almost $17 for a big breakfast with hotcakes and an egg McMuffin meal and received hotcakes only with three hashbrowns no other things that I ordered. Don’t go here.
Atmosphere: 5
Food: 2
Service: 1
Food always hot and fresh. The service is awesome. The burgers and fries and everything is just perfect. Best McDonald's place in pa. And this is coming from a jersey man. If you want fresh hot burgers and fries then definitely check this place out .
Atmosphere: 3
Food: 5
Service: 5
Missing items in order. Little to no interaction with employees and long wait time. Employees marking orders as ready/delivered when they weren't ready yet.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Hash Browns, Sausage Mcgriddles, Mcmuffin, Bagel
I tried to use a coupon on the app and it went through on my end. The woman rudely told me it said invalid on her end. Everyone knows that once you use a coupon, you have to wait 15 minutes.
When I tried to explain that to her be proceeded to cut me off and tell me to refresh the app. When I said that I had already done so, she repeated herself rudely and told me that she didn't care what my app said, the code said invalid on her screen.
I have never had such rude service before! To become argumentative with a customer who is paying!!! I am horrified and WILL NOT return there.
Service: 1
Food was fresh and hot and employees were wonderful! Very clean inside and bathroom clean. Very pleased!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Fries, Cheeseburgers
Restaurantji Recommends
Best McDonald's anywhere! Lived here 13 years. My drive thru order has been wrong twice. Impressive service!
Atmosphere: 5
Food: 5
Service: 5
I don't think I have ever seen a cleaner bathroom in a restaurant, McDonalds or not.
me and my friend got fries and a bunch of sauses because they where free. i didn’t expect to get them but they came to our table and gave us a whole tray of hotcake syrup. W staff ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
me and my friend got fries and a bunch of sauses because they where free. i didn’t expect to get them but they came to our table and gave us a whole tray of hotcake syrup. W staff 🔥
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
PUBLIC ANNOUCEMENT …So never order or go to this McDonalds!!!!!! in hellertown I given them time and my money for them to cancel after they said they were preparing it. I called Kim the manager and she acted like she didn’t know anything and stuttering on the phone .I waited 30 mins for just a happy meal for my child and fries so now ur taking food out of my child’s mouth.Why you canceling ….did u run out of food or is it because I’m b or something else.Like I paid with my hard earn money and everything I’m glad I quit this unfair company.Glad yall don’t get enough business..America take your money else were!!!
Atmosphere: 1
Food: 1
Service: 1
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