Everyone is so rude, gave them multiple chances and always get terrible service inside.
Atmosphere: 1
Food: 3
Service: 1
Joann Piombino
Nice people
Atmosphere: 4
Food: 4
Service: 4
Robert Pecca
Fast service? Nope, it's training day today 🥴
Atmosphere: 5
Food: 4
Service: 4
Alexis Hayes
Been here a couple times with cafe the lodge members and staff, and sometimes by myself. Great service and food and atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Tyler Seitter
I absolutely love this Starbucks location! I always come back to it to order my drink! The staff is always so friendly, especially Lydia who makes sure that the customer is happy after their experience there! Always going back here to order! :)
Atmosphere: 5
Food: 5
Service: 5
Shane Hodge
I absolutely love the Starbucks! My family frequency this location multiple times a week, and we are always greeted with the best of care! Lydia especially always makes our trip a great one! She is always very kind and courteous, and makes sure that the customer is always taken care of, even when there are tiny mistakes, they always go on above and beyond to make sure that the customer is taken care of! :-) the best Starbucks I’ve ever been to and trust me I go to a lot 🤣
Atmosphere: 5
Food: 5
Service: 5
Sue Acosta
I visited the drive-through at 2:28 PM on a Sunday and attempted to pay with a $100 bill. Lidia immediately refused to accept it. When I asked if they had a verification method such as a detection pen or any way to confirm the bill wasn't fake she said they did not. She then told me it would take 10 minutes for her to access the safe to get change. I told her that wasn’t a problem and that I could pull over and wait because I knew my bill was legitimate. At that point, she abruptly changed her response and said she was refusing to serve me, claiming I was being rude, simply because I questioned why cash was an issue. I explained that not everyone uses electronic payments and that carrying cash doesn’t make someone suspicious or dishonest. To go from “it’ll take 10 minutes” to “I’m refusing to serve you” was baffling. It seems to be a recurring issue in this area yet NOT SURPRISING AT ALL. Basic courtesy and customer service are severely lacking. Very disappointing experience, and completely unnecessary. If you don’t accept cash period, make a big sign stating just that!
Service: 1
Rachael Mory
Always a great experience!
Atmosphere: 5
Food: 5
Service: 5
Robin Walls
Best Starbucks in the area. Nine out of ten times, they make an amazing drink worth coming back for. The other Starbucks in the area tend to serve up disappointment, not taking the time to create the drink properly. Thank you Hellertown baristas for taking the time to make superb beverages.
Atmosphere: 5
Food: 5
Service: 4
Shannon Doyle
Friendly people and good place to get a little work done if on the road
Everyone is so rude, gave them multiple chances and always get terrible service inside.
Atmosphere: 1
Food: 3
Service: 1
Nice people
Atmosphere: 4
Food: 4
Service: 4
Fast service? Nope, it's training day today 🥴
Atmosphere: 5
Food: 4
Service: 4
Been here a couple times with cafe the lodge members and staff, and sometimes by myself. Great service and food and atmosphere!
Atmosphere: 5
Food: 5
Service: 5
I absolutely love this Starbucks location! I always come back to it to order my drink! The staff is always so friendly, especially Lydia who makes sure that the customer is happy after their experience there! Always going back here to order! :)
Atmosphere: 5
Food: 5
Service: 5
I absolutely love the Starbucks! My family frequency this location multiple times a week, and we are always greeted with the best of care! Lydia especially always makes our trip a great one! She is always very kind and courteous, and makes sure that the customer is always taken care of, even when there are tiny mistakes, they always go on above and beyond to make sure that the customer is taken care of! :-) the best Starbucks I’ve ever been to and trust me I go to a lot 🤣
Atmosphere: 5
Food: 5
Service: 5
I visited the drive-through at 2:28 PM on a Sunday and attempted to pay with a $100 bill. Lidia immediately refused to accept it. When I asked if they had a verification method such as a detection pen or any way to confirm the bill wasn't fake she said they did not. She then told me it would take 10 minutes for her to access the safe to get change. I told her that wasn’t a problem and that I could pull over and wait because I knew my bill was legitimate. At that point, she abruptly changed her response and said she was refusing to serve me, claiming I was being rude, simply because I questioned why cash was an issue. I explained that not everyone uses electronic payments and that carrying cash doesn’t make someone suspicious or dishonest. To go from “it’ll take 10 minutes” to “I’m refusing to serve you” was baffling. It seems to be a recurring issue in this area yet NOT SURPRISING AT ALL. Basic courtesy and customer service are severely lacking. Very disappointing experience, and completely unnecessary. If you don’t accept cash period, make a big sign stating just that!
Service: 1
Always a great experience!
Atmosphere: 5
Food: 5
Service: 5
Best Starbucks in the area. Nine out of ten times, they make an amazing drink worth coming back for. The other Starbucks in the area tend to serve up disappointment, not taking the time to create the drink properly. Thank you Hellertown baristas for taking the time to make superb beverages.
Atmosphere: 5
Food: 5
Service: 4
Friendly people and good place to get a little work done if on the road
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Can’t get any better than this, barristers are the best ✊🏼
Atmosphere: 5
Food: 5
Service: 5
Heather , Kasey were were kind
I was not sure what to get , Heather was so patient with me and helped me to pick my drink. Great service
Atmosphere: 5
Food: 5
Service: 5
Customer service is so poor. Im very disappointed lol. I’d give them zero stars. At least my croissant was warmed up properly.
Atmosphere: 3
Food: 2
Service: 1
Clover machine, comfy chairs, friendly crew
Atmosphere: 4
Food: 4
Service: 4
This is a nice starbuck never really busy when I go. I do not like the fact that they request a tip before you even get ur drink.
Service: 4
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