We've dined previously and we're excited to dine again but this time (dined 2 nights in a row this time) but it just wasn't as good as our previous visits. I thought maybe it was just me until my family said the same thing....just wasn't the same. We had a family member who had not dined previously, and he said he did not understand all the hype we were giving the restaurant because it was mediocre.  The first night I ordered the Delmonico medium rare, and I received the strip steak, basically raw. The flavor of the food just wasn't there this year. Unfortunately, we were not impressed this year. Due to this, we may not return next year. We are yearly visitors. 
Patricia
I thought I was ok. The food was good nothing spectacular I thought they said there would be crafts but I there wasn't. Not sure I would do it again
Maria
We enjoyed everything we had! I liked the creativity of the menu, infusing chocolate & Hershey sweets into unexpected uses. The chocolate fondue dessert was everyone's favorite!
Opentable Diner
The Santa and having an assistant bring for pictures excellent. Service excellent Food awful !!! Cold eggs No yogurt Pastry dry. People working did a good job. Pictures purchasing good. ✅
Karen
Made a reservation and was seated upon arrival. We asked for a table by the window and they sat us overlooking the park. We were able to look out at all the Christmas lights in the park. The server was excellent. We had amazing Martini's. The Ferris wheel appetizer, nachos and an amazing milkshake! Everything was amazing!!! We can't wait to return on our next trip to Hershey to try more on the menu!
Esther
The serving staff was absolutely wonderful very energetic and very enthusiastic about their job 
Marci
The food was very good. We were there at 3 pm so it was not busy at all so service was good. My only complaint was our shoes were sticking to the floor when we walked...all 4 people in our party noticed it. Maybe something was spilled but didn't seem to matter where we walked it was sticky. We have been here many times and never noticed this before so hopefully it was just the day.
TAMIKA
My waitress Megan was really nice. Took time to speak with my daughter and she made us feel very welcomed. Food was really good and so were the drinks
Jodi
This was our 2nd year coming with my 2 adult daughters and my granddaughter. We had a wonderful experience. True was out waiter and he was just the sweetest. He was very kind and efficient and made our experience wonderful. We love starting off our trip here before going into the park. Its a great place to go.
allison
This is our 4th visit to the Chocolatier Restaurant. It's super fun, indulgent, and convenient to the park. This visit was pretty awful. Service was the worst - our waitress was uninterested in us from the get, our appetizer came out after our meal, dirty dishes sat on our table for a long time after we were clearly done, no water refills, and no check ins from our waitress or any kind of manager. This restaurant is always busy when we visit. In the past service was better, not excellent, but better. The food was mediocre at best. They have this fun “Ferris wheel” appetizer that we've always gotten...for starters, it's $39.99 🫣. This time they changed the items on the wheel - no spinach dip but now pickle dip, no chicken wings but now Cuban egg rolls, and added bacon/pork belly cubes. The replacements were awful. Our kids (14 & 11) wouldn't eat any of them. We did know what we were getting but opted to try anyway. Big fail. We ordered chicken Alfredo for dinner it was bland, watery and lacked flavor. The best part was dessert. We got the fondue but before they could set it down, my husband had to bus our table 🤦♀️ it was good but not worth the wait. The restaurant is very fun, atmosphere is great, and it's attached to the largest Hershey store. Unfortunately, due to the price, frustrating and disappointing service and mediocre food we will skip it next visit. There are some other places in the park that are better and less expensive. If you do opt to eat here, MAKE A RESERVATION! It always very busy resulting in long wait times.
The service, from the check-in to the wait staff to the kitchen was poor. It appeared to be very understaffed and no one wanted to be there. Not friendly at all!
Michelle
The food and service were terrible. Food burned and unappetizing. Service slow and waiter completely inattentive. Too expensive! Do not recommend eating here!
Sharon
My son and I had a fabulous experience here. The food was great. Our server, Casey, went out of her way to make sure we had a good time. She was sweet, personable, and attentive. They are lucky to have her on staff.
Sam
As Hershey's only “themed” restaurant, the Chocolatier is a bit underwhelming. Service was fine and it's nicely decorated with some nice historical theming (old stadium chairs in the entry/waiting area, historical photos on the wall, dangling light fixtures that mimic the lights on the track of a roller coaster). Unfortunately, the food (like most of Hershey's food options) felt short of expectations. The Chocolate infused burger was fine, but the Chicken and Waffles—a highlighted “signature” dish on their menu that hearkened back to Milton Hershey, is pretty terrible. The flavor profile with the chocolate, cheddar and scallions on the waffle is strange. But worse—the waffle crumbled like it had been under a heat lamp all day and the chicken was as dry and stiff as a hockey puck. Theme park food is what it is, but we were hoping the Chocolatier would be a nice break from corn dogs and funnel cake. The value wasn't bad and it was nice being so close to the entrance, but not sure if I'd go back.
Alan
We almost always have a meal at Chocolatier when we visit Hershey Park. Always a great meal. Megan was our waitress and she was vantastic. Would love to have her again wait on us.
We've dined previously and we're excited to dine again but this time (dined 2 nights in a row this time) but it just wasn't as good as our previous visits. I thought maybe it was just me until my family said the same thing....just wasn't the same. We had a family member who had not dined previously, and he said he did not understand all the hype we were giving the restaurant because it was mediocre.  The first night I ordered the Delmonico medium rare, and I received the strip steak, basically raw. The flavor of the food just wasn't there this year. Unfortunately, we were not impressed this year. Due to this, we may not return next year. We are yearly visitors. 
I thought I was ok. The food was good nothing spectacular I thought they said there would be crafts but I there wasn't. Not sure I would do it again
We enjoyed everything we had! I liked the creativity of the menu, infusing chocolate & Hershey sweets into unexpected uses. The chocolate fondue dessert was everyone's favorite!
The Santa and having an assistant bring for pictures excellent. Service excellent Food awful !!! Cold eggs No yogurt Pastry dry. People working did a good job. Pictures purchasing good. ✅
Made a reservation and was seated upon arrival. We asked for a table by the window and they sat us overlooking the park. We were able to look out at all the Christmas lights in the park. The server was excellent. We had amazing Martini's. The Ferris wheel appetizer, nachos and an amazing milkshake! Everything was amazing!!! We can't wait to return on our next trip to Hershey to try more on the menu!
The serving staff was absolutely wonderful very energetic and very enthusiastic about their job 
The food was very good. We were there at 3 pm so it was not busy at all so service was good. My only complaint was our shoes were sticking to the floor when we walked...all 4 people in our party noticed it. Maybe something was spilled but didn't seem to matter where we walked it was sticky. We have been here many times and never noticed this before so hopefully it was just the day.
My waitress Megan was really nice. Took time to speak with my daughter and she made us feel very welcomed. Food was really good and so were the drinks
This was our 2nd year coming with my 2 adult daughters and my granddaughter. We had a wonderful experience. True was out waiter and he was just the sweetest. He was very kind and efficient and made our experience wonderful. We love starting off our trip here before going into the park. Its a great place to go.
This is our 4th visit to the Chocolatier Restaurant. It's super fun, indulgent, and convenient to the park. This visit was pretty awful. Service was the worst - our waitress was uninterested in us from the get, our appetizer came out after our meal, dirty dishes sat on our table for a long time after we were clearly done, no water refills, and no check ins from our waitress or any kind of manager. This restaurant is always busy when we visit. In the past service was better, not excellent, but better. The food was mediocre at best. They have this fun “Ferris wheel” appetizer that we've always gotten...for starters, it's $39.99 🫣. This time they changed the items on the wheel - no spinach dip but now pickle dip, no chicken wings but now Cuban egg rolls, and added bacon/pork belly cubes. The replacements were awful. Our kids (14 & 11) wouldn't eat any of them. We did know what we were getting but opted to try anyway. Big fail. We ordered chicken Alfredo for dinner it was bland, watery and lacked flavor. The best part was dessert. We got the fondue but before they could set it down, my husband had to bus our table 🤦♀️ it was good but not worth the wait. The restaurant is very fun, atmosphere is great, and it's attached to the largest Hershey store. Unfortunately, due to the price, frustrating and disappointing service and mediocre food we will skip it next visit. There are some other places in the park that are better and less expensive. If you do opt to eat here, MAKE A RESERVATION! It always very busy resulting in long wait times.
Restaurantji Recommends
The service, from the check-in to the wait staff to the kitchen was poor. It appeared to be very understaffed and no one wanted to be there. Not friendly at all!
The food and service were terrible. Food burned and unappetizing. Service slow and waiter completely inattentive. Too expensive! Do not recommend eating here!
My son and I had a fabulous experience here. The food was great. Our server, Casey, went out of her way to make sure we had a good time. She was sweet, personable, and attentive. They are lucky to have her on staff.
As Hershey's only “themed” restaurant, the Chocolatier is a bit underwhelming. Service was fine and it's nicely decorated with some nice historical theming (old stadium chairs in the entry/waiting area, historical photos on the wall, dangling light fixtures that mimic the lights on the track of a roller coaster). Unfortunately, the food (like most of Hershey's food options) felt short of expectations. The Chocolate infused burger was fine, but the Chicken and Waffles—a highlighted “signature” dish on their menu that hearkened back to Milton Hershey, is pretty terrible. The flavor profile with the chocolate, cheddar and scallions on the waffle is strange. But worse—the waffle crumbled like it had been under a heat lamp all day and the chicken was as dry and stiff as a hockey puck. Theme park food is what it is, but we were hoping the Chocolatier would be a nice break from corn dogs and funnel cake. The value wasn't bad and it was nice being so close to the entrance, but not sure if I'd go back.
We almost always have a meal at Chocolatier when we visit Hershey Park. Always a great meal. Megan was our waitress and she was vantastic. Would love to have her again wait on us.
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