My Best Friend got a latte She said it was delicious
Linda Duncan
Very good
Shadow Neko
Very slow service. Confusing ordering kiosk and menu.
George Ahrens
Coffee, bagel sandwich n donut you can't really mess it up. Very clean , quick service...
Jessica Rust
It takes quite a bit for me to leave a negative review. However, after having half my order missed and basically donating to this location, I stopped going for a long time. With my 4 year old begging me to stoo, I tried again. Not speaking fast, speaking to fast, having to repeat my order multiple times. Having my chocolate milk missed multiple days to the point I had to ask for it. Ordering a bagel sandwich that you could throw and hurt someone. Ordering a black pepper bacon sandwich to have regular bacon. To sit in a line forever to be parked to receive a hard bagel, over cooked hash browns and a cold bacon sandwich. Please figure out how to bring this establishment back to what it was years ago. Its gone down hill and should honestly be shut down if not corrected. Gives Dunkin a bad name.
Haley
This girl just ran to lock the door on me 40 mins before closing š what the heck man
Herman Fronefield
Stopped in to store for 2 dozen assorted donuts. There are multiple order screens, and even though 6 employees were working they ignored the 3 customers at the counter, even when we tried to tell them the touchscreens were not working. All 3 of us left without being able to order anything. If you want to order, apparently you must go through the drive through, which was busy enough that 6 employees were comfortable ignoring in store people attempting to be customers. Just go to the Starbucks next door, far better service.
Service: 1
eliza ford
Went here on 11/2/24 at 9:18PM. Hours posted on the door said they close at 10PM. Pulled up to the drive thru and the employee said they were closed.
Derrick Hilton
I mean itās a Dunkin. Itās good. Quality is hit or miss. But this location hits about 80% of the time.
Bathroom was disgusting. I asked a crew member if they could clean it as there was blood and feces on the toilet and my small child had to go. They asked me to wait a moment and I did. The lady walked in the bathroom and said āno, I donāt have time for thatā. I checked the menās room and it had urine everywhere. I decided to leave and try to make it somewhere else, but my child didnāt make it and had an accident. I will not visit this store again.
Atmosphere: 1
Food: 4
Service: 1
brandon
Arguably the worst Dunkin donuts I've been to. Stood at the front counter for 10 minutes. Nobody even looked at me. Good job! Now I'm hungry AND Pissed off at humanity. Even after I ordered, after making a claim, they didn't even let me know in my food was up š¤·š¤£ piss poor attitude
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant
Jeff Thornton
Ordered English muffin, egg and cheese. Asked specifically to have English muffin toasted. It was not toasted and sandwich was cold. Will not be back.
Atmosphere: 3
Food: 1
Service: 3
Karen A. Monzon
The schedule on Sunday says it should be open until 10 PM. I don't know if it's out of date but it's 9 PM and someone inside and the drive thu was on but said it was already closed.
Nicole Holcomb (Nikki)
Sadly, this Dunkinā fails over and over. They will maybe get the order right 1 in every 10 visits, the food is always served inappropriately (donuts with icing thrown in a bag with no parchment wrapping or other protection upside down - why?), donuts are dry, clearly never fresh or even attempted (go to Karns, Filling Station, or Dunkinā towards Harrisburg for better all around service and quality), and the store is absolutely disgusting inside - very dirty. This store has the potential to be outstanding but it takes the management, ownership, and employees to be so. Sadly, they are in the heart of Hershey and showcasing poor standards for all the tourists. Go to Starbucks for better foods and service (better for this type of industry). Or the Dunkinā on 322. Or franchise owner, correct all of these poorly operated functions!!! Especially the inconsistency AND DONUTS!!!
**update: still -1 stars. The staff appear miserable and unsupported. No urgency in getting orders out. Very flat attitude from staff. I came here because Starbucks was out of my regular, but I realize for certain Iād rather take a chance on a drink I may not like vs coming to this Dunkin.
My Best Friend got a latte She said it was delicious
Very good
Very slow service. Confusing ordering kiosk and menu.
Coffee, bagel sandwich n donut you can't really mess it up. Very clean , quick service...
It takes quite a bit for me to leave a negative review. However, after having half my order missed and basically donating to this location, I stopped going for a long time. With my 4 year old begging me to stoo, I tried again. Not speaking fast, speaking to fast, having to repeat my order multiple times. Having my chocolate milk missed multiple days to the point I had to ask for it. Ordering a bagel sandwich that you could throw and hurt someone. Ordering a black pepper bacon sandwich to have regular bacon. To sit in a line forever to be parked to receive a hard bagel, over cooked hash browns and a cold bacon sandwich. Please figure out how to bring this establishment back to what it was years ago. Its gone down hill and should honestly be shut down if not corrected. Gives Dunkin a bad name.
This girl just ran to lock the door on me 40 mins before closing š what the heck man
Stopped in to store for 2 dozen assorted donuts. There are multiple order screens, and even though 6 employees were working they ignored the 3 customers at the counter, even when we tried to tell them the touchscreens were not working. All 3 of us left without being able to order anything. If you want to order, apparently you must go through the drive through, which was busy enough that 6 employees were comfortable ignoring in store people attempting to be customers. Just go to the Starbucks next door, far better service.
Service: 1
Went here on 11/2/24 at 9:18PM. Hours posted on the door said they close at 10PM. Pulled up to the drive thru and the employee said they were closed.
I mean itās a Dunkin. Itās good. Quality is hit or miss. But this location hits about 80% of the time.
Atmosphere: 3
Food: 5
Service: 4
Service is horrible.
Service: 1
Restaurantji Recommends
Bathroom was disgusting. I asked a crew member if they could clean it as there was blood and feces on the toilet and my small child had to go. They asked me to wait a moment and I did. The lady walked in the bathroom and said āno, I donāt have time for thatā. I checked the menās room and it had urine everywhere. I decided to leave and try to make it somewhere else, but my child didnāt make it and had an accident. I will not visit this store again.
Atmosphere: 1
Food: 4
Service: 1
Arguably the worst Dunkin donuts I've been to. Stood at the front counter for 10 minutes. Nobody even looked at me. Good job! Now I'm hungry AND Pissed off at humanity. Even after I ordered, after making a claim, they didn't even let me know in my food was up š¤·š¤£ piss poor attitude
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Croissant
Ordered English muffin, egg and cheese. Asked specifically to have English muffin toasted. It was not toasted and sandwich was cold. Will not be back.
Atmosphere: 3
Food: 1
Service: 3
The schedule on Sunday says it should be open until 10 PM. I don't know if it's out of date but it's 9 PM and someone inside and the drive thu was on but said it was already closed.
Sadly, this Dunkinā fails over and over. They will maybe get the order right 1 in every 10 visits, the food is always served inappropriately (donuts with icing thrown in a bag with no parchment wrapping or other protection upside down - why?), donuts are dry, clearly never fresh or even attempted (go to Karns, Filling Station, or Dunkinā towards Harrisburg for better all around service and quality), and the store is absolutely disgusting inside - very dirty. This store has the potential to be outstanding but it takes the management, ownership, and employees to be so. Sadly, they are in the heart of Hershey and showcasing poor standards for all the tourists. Go to Starbucks for better foods and service (better for this type of industry). Or the Dunkinā on 322. Or franchise owner, correct all of these poorly operated functions!!! Especially the inconsistency AND DONUTS!!!
**update: still -1 stars. The staff appear miserable and unsupported. No urgency in getting orders out. Very flat attitude from staff. I came here because Starbucks was out of my regular, but I realize for certain Iād rather take a chance on a drink I may not like vs coming to this Dunkin.
Atmosphere: 1
Food: 1
Service: 1
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