Food Courts in Hershey, PA

“Beware of busy days for Create your own Bar experience. After paying $70 for two adults and a free toddler we arrived early for our 6:15-7:00 time slot as instructed. We were greeted quickly, given hats and aprons, and then everything went down hill from there. The lines were out of control and eventually it became clear why. The packaging machine kept malfunctioning, resulting in a pause of the entire production line so the staff could remove the bars not correctly packaged. This required a full shut down, pause, and restart. This turned into waited like sardines for way too long in each station, completely overcrowded and hot rooms, and ultimately my husband and son left (we were not the only families to leave). I finished the process alone and left at 7:40, nearly double the amount of time allocated for the activity. Additionally, they did not tell you before you entered that the selections for bars were limited during busy times. They should have been limiting capacity to avoid poor experiences given the equipment challenges, but instead they squeezed 40 people in every 15 minutes to make money at the expense of the customer. Would not recommend.“