Yall got some of the rudest workers ever. Zero energy with any of them and by the end of me ordering they expect me to give them a 5 dollar tip when just a bowl is already 14 dollars. Your prices are ridiculous, your service is absolute garbage, and the portion sizes for the price is horrendous. Yall need to fire at least half of your crew and hire some new ones that will actually talk to the customer and show a smile. By the end after suffering through all that, the food is actually really delicious. That’s the only thing i will give them credit on.
Atmosphere: 2
Food: 4
Service: 1
Stephanie Worstell
It was busy but the staff was wonderful and the young man with lighter brown curly hair went above and beyound. For being busy the place was clean and as always the food was great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Poke Bowl
Alex
Normally I go to Hawaii Poke across the river, but today I decided to mix it up and try this place instead. I was hoping they would offer masago since it was shown in some of the google reviews. I was met with the most appallingly rude service. The guy behind the counter gruffly asks “what do you want?” I say “sorry, I’ve not been here before, can you quickly explain how it works?” He goes “have you ever been to Chipotle?” then under his breath— “course you have, you’re a white girl.”Excuse me?He then proceeds to fulfill the rest of my order in a very annoyed manner, no hint of a smile or hospitality. Guy acted like I wronged him personally. Wound up paying over $14 for a less-than-fresh tasting bowl with a side of humiliation. Unfortunately, there was no masago, but I guess that’s not the restaurant’s fault if it’s no longer on the menu. Needless to say, I doubt I’ll be returning— Hawaii Poke is better tasting, better service, and has more options.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Build Your Own Poke Bowl
Megan Eby
Was new to visiting a freshido and it was delicious! It was nice to have a staff member talk me through the options!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Poke Bowl
Sarah Banducci
My husband and I eat here weekly, but after the complete lack of service I just received, I can say with certainty we will NEVER be back to the Hershey location! I went to pick up an online order which was already paid for. I stood at the counter for over 10 minutes and not a single employee even acknowledged me or asked how they could help me. They each made eye contact with me and never said a word. And they were not busy - there were maybe 4 people in line and 3 employees filling bowls. Another was making drinks and a fifth was in and out of the kitchen. He passed me several times and also never said anything to me. The one employee rang out two or three customers and was literally 3 feet from me at the register and didn’t say anything either. I finally had to speak up because who knows how long I would’ve stood there waiting and the employee who got my order claimed he didn’t see me which is b.s. because he also made eye contact with me. He also claimed they were busy - sorry buddy, if you have more employees than customers you’re not busy. I took my order and called and spoke with a manage when I got home. This was just a few minutes later so she clearly was also one of the employees who never spoke to me. She apologized, but her apology didn’t sound very genuine. I did get a refund, but we still won’t be back any time soon. Not unless they either replace their staff or give them the proper training they clearly need.
Service: 1
Diane Stackhouse
The tuna was old and the Freshido Special had no flavor! Worst poke bowl I've ever
Atmosphere: 3
Food: 1
Service: 2
Hailey D
The poke bowls r not good at all. If u r thinking about going here, don’t. Go to Kylin in Palmyra. They have bigger portions, better food and is cheaper!! Freshido is definitely a disappointment compared to Kylin, which is where I usually go but they were closed. Freshido is ridiculously overpriced for their poor quality of food.
Tina Warren
VERY disappointed! Poor quality of fish..tuna was old and had a funny taste. Got their special Freshido Special...not impressed..no flavor despite having Sriracha aioli and "their special sauce". Would NOT recommend...poor quality of food, not worth the price, and have to add another dollar for multigrain rice or quinoa..you should be ashamed for serving such products!!!
Atmosphere: 3
Food: 1
Service: 2
Courtney S
I love this place! The food is soo good but the workers always look super depressed. Like they hate the place. Also, they don’t really have great drink options.
Atmosphere: 3
Food: 5
Service: 3
shafia bhatti
After spending 12 hours at the hospital this is such a good recovery meal. Bought a Gangnam Style and Bibim Chicken bowels for my sister and I. The Gangnam Style bowl is SOOOO good, maybe I'm just hungry but it was very satisfying and flavorful! I just wish the price was a bit lower...but I think that's normal for poke bowls.
The Tik Tok chicken was only okay. The fried rice was some of the blandest I've ever had. Way over priced for the portion size.
Benjamin Haynes
Perfect, quick. I don't think there was a bad combination to build your bowl. Very impressed.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wonton Chips, Build Your Own
Pablo Torres
Food was good, I've had better but still up there. It's super clean and the place looks dope. It's a really nice set up. I recommend passing by especially since I have yet to eat better Asian food anywhere in the Hershey area.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Freshido
Elizabeth Rice
So good! Highly recommend if you love poke bowls.
B S
One of the three staff was amazing. Thank goodness because we had never been here before. The smaller bowl was plenty of food. Our only complaint is it was $120 for 5 of us to eat.
Yall got some of the rudest workers ever. Zero energy with any of them and by the end of me ordering they expect me to give them a 5 dollar tip when just a bowl is already 14 dollars. Your prices are ridiculous, your service is absolute garbage, and the portion sizes for the price is horrendous. Yall need to fire at least half of your crew and hire some new ones that will actually talk to the customer and show a smile. By the end after suffering through all that, the food is actually really delicious. That’s the only thing i will give them credit on.
Atmosphere: 2
Food: 4
Service: 1
It was busy but the staff was wonderful and the young man with lighter brown curly hair went above and beyound. For being busy the place was clean and as always the food was great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Poke Bowl
Normally I go to Hawaii Poke across the river, but today I decided to mix it up and try this place instead. I was hoping they would offer masago since it was shown in some of the google reviews. I was met with the most appallingly rude service. The guy behind the counter gruffly asks “what do you want?” I say “sorry, I’ve not been here before, can you quickly explain how it works?” He goes “have you ever been to Chipotle?” then under his breath— “course you have, you’re a white girl.”Excuse me?He then proceeds to fulfill the rest of my order in a very annoyed manner, no hint of a smile or hospitality. Guy acted like I wronged him personally. Wound up paying over $14 for a less-than-fresh tasting bowl with a side of humiliation. Unfortunately, there was no masago, but I guess that’s not the restaurant’s fault if it’s no longer on the menu. Needless to say, I doubt I’ll be returning— Hawaii Poke is better tasting, better service, and has more options.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Build Your Own Poke Bowl
Was new to visiting a freshido and it was delicious! It was nice to have a staff member talk me through the options!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Poke Bowl
My husband and I eat here weekly, but after the complete lack of service I just received, I can say with certainty we will NEVER be back to the Hershey location! I went to pick up an online order which was already paid for. I stood at the counter for over 10 minutes and not a single employee even acknowledged me or asked how they could help me. They each made eye contact with me and never said a word. And they were not busy - there were maybe 4 people in line and 3 employees filling bowls. Another was making drinks and a fifth was in and out of the kitchen. He passed me several times and also never said anything to me. The one employee rang out two or three customers and was literally 3 feet from me at the register and didn’t say anything either. I finally had to speak up because who knows how long I would’ve stood there waiting and the employee who got my order claimed he didn’t see me which is b.s. because he also made eye contact with me. He also claimed they were busy - sorry buddy, if you have more employees than customers you’re not busy. I took my order and called and spoke with a manage when I got home. This was just a few minutes later so she clearly was also one of the employees who never spoke to me. She apologized, but her apology didn’t sound very genuine. I did get a refund, but we still won’t be back any time soon. Not unless they either replace their staff or give them the proper training they clearly need.
Service: 1
The tuna was old and the Freshido Special had no flavor! Worst poke bowl I've ever
Atmosphere: 3
Food: 1
Service: 2
The poke bowls r not good at all. If u r thinking about going here, don’t. Go to Kylin in Palmyra. They have bigger portions, better food and is cheaper!! Freshido is definitely a disappointment compared to Kylin, which is where I usually go but they were closed. Freshido is ridiculously overpriced for their poor quality of food.
VERY disappointed! Poor quality of fish..tuna was old and had a funny taste. Got their special Freshido Special...not impressed..no flavor despite having Sriracha aioli and "their special sauce". Would NOT recommend...poor quality of food, not worth the price, and have to add another dollar for multigrain rice or quinoa..you should be ashamed for serving such products!!!
Atmosphere: 3
Food: 1
Service: 2
I love this place! The food is soo good but the workers always look super depressed. Like they hate the place. Also, they don’t really have great drink options.
Atmosphere: 3
Food: 5
Service: 3
After spending 12 hours at the hospital this is such a good recovery meal. Bought a Gangnam Style and Bibim Chicken bowels for my sister and I. The Gangnam Style bowl is SOOOO good, maybe I'm just hungry but it was very satisfying and flavorful! I just wish the price was a bit lower...but I think that's normal for poke bowls.
Food: 5
Service: 5
Recommended dishes: Gangnam Style
Restaurantji Recommends
The Tik Tok chicken was only okay. The fried rice was some of the blandest I've ever had. Way over priced for the portion size.
Perfect, quick. I don't think there was a bad combination to build your bowl. Very impressed.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wonton Chips, Build Your Own
Food was good, I've had better but still up there. It's super clean and the place looks dope. It's a really nice set up. I recommend passing by especially since I have yet to eat better Asian food anywhere in the Hershey area.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Freshido
So good! Highly recommend if you love poke bowls.
One of the three staff was amazing. Thank goodness because we had never been here before. The smaller bowl was plenty of food. Our only complaint is it was $120 for 5 of us to eat.