Jersey Mike's Subs

Not the best location. Dont make orders correctly

Food: 3

Service: 3

I’ve been a fan of Jersey Mike’s since about 1984. I’ve lived in NJ all my life, and even used to frequent the first store in Point Pleasant. This Hershey store really rubbed me the wrong way today. I ordered my usual - a #4 with extra meat, “Mike’s way”. I always order extra meat because like every other chain, they’ve made the sandwiches less and less substantial over the years. That’s not a complaint against this store in particular. That’s a company-wide thing - an industry-wide thing actually. I got back to my hotel room, and this sandwich is SO sub-standard. Absolutely not extra meat, the roll was bordering on stale, and the sandwich was very dry. I called the store to complain, and they had the gall to argue with me. this is my favorite sandwich, and I order it all the time, wherever I may be working on a given day - so I know exactly what it should be - and this ain’t it.

I don’t have the time to drive back, so I was just going to let this go - but they refused to acknowledge it. So much for the customer is always right. I will not be going back to this franchise, and I don’t recommend it to anyone who knows what Jersey Mike’s should be. Shame on them.

Atmosphere: 4

Food: 3

Service: 1

Terrible. I love Jersey Mikes, but this location is just bad. If you can, go to Harrisburg or Lebanon. I’ve ordered here at least 10 times and my order has been wrong more often than not. And even when it’s right, it just tastes worse than every other location I have been to. It is also more expensive. Save your money, go elsewhere.

Atmosphere: 1

Food: 1

Service: 1

Nit enough if them

We hated it. Felt like we wasted a lunch. Still disappointed in choosing to eat there weeks later.

Atmosphere: 2

Food: 1

Service: 3

Never again. Waste of money I ordered $25 a sub and a bag of chips and never got the order and got a refund of $6.

Atmosphere: 1

Food: 1

Service: 1

I really like this Jersey Mikes. The customer service is great and the food is great too. My only complaint is the tables are always dirty. I can never find a table that is clean to sit at. I will continue to come here.

Atmosphere: 2

Food: 5

Service: 5

Excellent, food was amazing. Highly recommended. We'll be back when in the area. Thank you.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesesteak, Meatball and Cheese, Make Any Sub a Wrap or Tub, Grilled Veggie, Buffalo Chicken, The Original Italian, Chipotle Chicken Cheese Steak, Chips

So the issue I just encountered at this Jersey Mike...how ya gonna take my money and touch the screen and things then proceed to pick my bread to make my club sandwich??? So when they have training from the beginning they need to know this is not what you do handling people's food. There was another guy who heard me mention about his fellow worker and he took over my sandwich while making another's persons sandwich. Ugh.... Short or not this simply is not good.

Their subs are good for what they are.

Atmosphere: 2

Food: 3

Service: 4

Got a #26. They killed it. Best sub I ever had. Hats off to the crew there.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesesteak, Make Any Sub a Wrap or Tub, Buffalo Chicken, Club Sub, Roast Beef and Provolone, Chipotle Chicken Cheese Steak, Brownie, Cookie

Bread sandwich not a cheese steak…

Atmosphere: 1

Food: 1

Service: 1

Very fast service

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Cheesesteak

First time there. Really good. Nice staff and quick service.

Atmosphere: 3

Food: 5

Service: 5

They have amazing gluten free/dairy free subs

Dietary restrictions: They have options for gluten free and dairy allergies

Recommended dishes: Club Sub