Best pretzel ever was so good it was insane Great spot by founders way you can see Reese’s cup fusion it was delicious
Ashley
This was our second time dining at The Chocolatier and we loved the casual vibe, as well as creative cocktails and food! I recommend the Hershey's (with a kiss garnish) and Reese's martinis, as well as the grilled shrimp street tacos and Fast Break chicken sandwich! If you have room for dessert, definitely try the Toasted Cheesecake (basically a S'mores cheesecake)! Our waiter was also attentive and friendly!
Kimberly
We love this restaurant. The staff is pleasant and polite. They offered to sit us early while we waited for the rest of our party. Our waiter was knowledgeable on the menu. The food was delicious
Scottie
Our server was fabulous. She became our server after they realized that we had been seated and no one had taken our drink order yet. It only took about 10 minutes. We ordered the ferris wheel appetizer. It's a bit pricy but it's fun. That only took about 45 minutes to come out. Again, our server was fabulous. She brought us pretzel bites while we waited and the comped the sampler. Our meal came shortly after the appetizer! My son ordered his burger medium. It came well done. At this point we had already been sitting there for over an hour and didn't want to bother the poor server with another mishap of our food. The short ribs are delicious. But the salad by son's girlfriend ordered was a little on the bland side. We love the atmosphere and the food is pretty good, so we'll definitely be back. Just wished they could figure the issues and fix them.
KerriJ
Absolutely AMAZING! The food from Apps to Desserts beyond the imagination. We try to go to Hershey every year to celebrate our anniversary. Each year as we leave we say we should go there. Well for our 24th Anniversary..Surprise our daughter made reservations. Chocolate definitely goes with everything!!
latosha
The food is expensive but for the price it's not worth it. If you just want the experience, ok. But the chocolate BBQ is NOT good at all . The dip for pretzels ? nasty. An the corn dip why are y'all playing with the food.. my son enjoyed his impossible burger. Service was great tho if the food can catch up with the service. The chicken tenders was just regular nothing special about it. The bbq chocolate sauce nasty u can definitely taste the chocolate now for someone who is high maybe ok with this.but no no no . Wish I could get my money back maybe the manager can send me my money back at this request. The food was just nasty. The ferris wheel food that is I would definitely love a refund immediately.
Preston
The food not the best but it's an experience. I did discover that I really liked the burger that had thick bacon with chocolate dusted potato chips. The wings are great tasting with honey bbq chocolate sauce though cooked me cooked longer. Also, they could have been hotter for as long as we waited.
JANITZA
Way too loud (which is understandable for a restaurant right next to Hersheypark, but still...) and unnecessarily long wait for all the food to arrive to our table. Again, it was busy but not packed (there were at least 4-5 empty tables around us), so I can't understand why the food took close to 40 minutes to come out. Was it a good time? Yes. Was the food good and with a hint of chocolaty playfulness? Absolutely. Would I dine again here? Probably. But now I know to plan accordingly, so that none of us get to the hangry point while waiting for the food to arrive.
Melanie
I'm giving 5 stars for the service because our server went above and beyond to make our experience as pleasant as possible, despite some major issues. While we were seated promptly at our reservation time, we waited 15 minutes to place our order, which was understandable given the pre-concert rush at Hershey Stadium. However, it took 35 minutes for our drinks from the bar to arrive, and by then, our food—cold chicken nachos and a pepperoni flatbread with greasy pepperoni—had already been served. Our server was very attentive and brought us extra warm queso to help with the nachos, but the kitchen and bar were clearly struggling. Our server should not have to apologize over and over. Considering concerts are planned well in advance, the large crowd should not have been a surprise. He added a discount to our check, we never asked and assured him we knew the issues were out of his control. We've always looked forward to dining at The Chocolatier before concerts at Hersheypark, but after this experience, we might take a break from it for a while.
Karyn
We were seated at 5:15 for our 4:45 reservations Ten minutes later we got water ten minutes later they took our order thirty minutes later we got food but I watched it sit another ten under the heat lamp- Management needs to understand when only reservation is taking for concert nights to plan accordingly Servers were running all over it was insane
I understand it was a concert night but our waitress was not friendly. And seemed busy. Also told her no jalapeños on the nachos and they still came out with jalapeños about 45 minutes later... So I was not willing to have them remade. They seemed only interested in big tables and entertaining the bigger tables. I do not know when I will be back, but we are passholders at the park and used to come often, but I don't know when we'll come back again.
Lauren
The restaurant was not crowded at all yet our food took 45 mins. Server was snippy when I asked about it. Then my food didn't even come correctly and was missing a side. Would not return or recommend.
Keith
If your seats are overlooking the gift shop area, you will hear the sound of popping cork guns non-stop, which for us was 75 minutes. The food is tasty but $26 Mac & cheese and $20 for the least expensive burger is a little much.
Janine
Overall it was a great experience. I was disappointed that I paid nearly $9 for a latte and didn't get a full cup.it was delicious. The waiter was good but a little slower to come back to the table. I just felt we were always waiting on him for something. We will return though!
The food was great as well as fun and the atmosphere was fantastic but what put it over the top was our server Renee. Her kindness and positive vibes to guest as well as other coworkers was refreshing to see and an absolute delight.
Best pretzel ever was so good it was insane Great spot by founders way you can see Reese’s cup fusion it was delicious
This was our second time dining at The Chocolatier and we loved the casual vibe, as well as creative cocktails and food! I recommend the Hershey's (with a kiss garnish) and Reese's martinis, as well as the grilled shrimp street tacos and Fast Break chicken sandwich! If you have room for dessert, definitely try the Toasted Cheesecake (basically a S'mores cheesecake)! Our waiter was also attentive and friendly!
We love this restaurant. The staff is pleasant and polite. They offered to sit us early while we waited for the rest of our party. Our waiter was knowledgeable on the menu. The food was delicious
Our server was fabulous. She became our server after they realized that we had been seated and no one had taken our drink order yet. It only took about 10 minutes. We ordered the ferris wheel appetizer. It's a bit pricy but it's fun. That only took about 45 minutes to come out. Again, our server was fabulous. She brought us pretzel bites while we waited and the comped the sampler. Our meal came shortly after the appetizer! My son ordered his burger medium. It came well done. At this point we had already been sitting there for over an hour and didn't want to bother the poor server with another mishap of our food. The short ribs are delicious. But the salad by son's girlfriend ordered was a little on the bland side. We love the atmosphere and the food is pretty good, so we'll definitely be back. Just wished they could figure the issues and fix them.
Absolutely AMAZING! The food from Apps to Desserts beyond the imagination. We try to go to Hershey every year to celebrate our anniversary. Each year as we leave we say we should go there. Well for our 24th Anniversary..Surprise our daughter made reservations. Chocolate definitely goes with everything!!
The food is expensive but for the price it's not worth it. If you just want the experience, ok. But the chocolate BBQ is NOT good at all . The dip for pretzels ? nasty. An the corn dip why are y'all playing with the food.. my son enjoyed his impossible burger. Service was great tho if the food can catch up with the service. The chicken tenders was just regular nothing special about it. The bbq chocolate sauce nasty u can definitely taste the chocolate now for someone who is high maybe ok with this.but no no no . Wish I could get my money back maybe the manager can send me my money back at this request. The food was just nasty. The ferris wheel food that is I would definitely love a refund immediately.
The food not the best but it's an experience. I did discover that I really liked the burger that had thick bacon with chocolate dusted potato chips. The wings are great tasting with honey bbq chocolate sauce though cooked me cooked longer. Also, they could have been hotter for as long as we waited.
Way too loud (which is understandable for a restaurant right next to Hersheypark, but still...) and unnecessarily long wait for all the food to arrive to our table. Again, it was busy but not packed (there were at least 4-5 empty tables around us), so I can't understand why the food took close to 40 minutes to come out. Was it a good time? Yes. Was the food good and with a hint of chocolaty playfulness? Absolutely. Would I dine again here? Probably. But now I know to plan accordingly, so that none of us get to the hangry point while waiting for the food to arrive.
I'm giving 5 stars for the service because our server went above and beyond to make our experience as pleasant as possible, despite some major issues. While we were seated promptly at our reservation time, we waited 15 minutes to place our order, which was understandable given the pre-concert rush at Hershey Stadium. However, it took 35 minutes for our drinks from the bar to arrive, and by then, our food—cold chicken nachos and a pepperoni flatbread with greasy pepperoni—had already been served. Our server was very attentive and brought us extra warm queso to help with the nachos, but the kitchen and bar were clearly struggling. Our server should not have to apologize over and over. Considering concerts are planned well in advance, the large crowd should not have been a surprise. He added a discount to our check, we never asked and assured him we knew the issues were out of his control. We've always looked forward to dining at The Chocolatier before concerts at Hersheypark, but after this experience, we might take a break from it for a while.
We were seated at 5:15 for our 4:45 reservations Ten minutes later we got water ten minutes later they took our order thirty minutes later we got food but I watched it sit another ten under the heat lamp- Management needs to understand when only reservation is taking for concert nights to plan accordingly Servers were running all over it was insane
Restaurantji Recommends
I understand it was a concert night but our waitress was not friendly. And seemed busy. Also told her no jalapeños on the nachos and they still came out with jalapeños about 45 minutes later... So I was not willing to have them remade. They seemed only interested in big tables and entertaining the bigger tables. I do not know when I will be back, but we are passholders at the park and used to come often, but I don't know when we'll come back again.
The restaurant was not crowded at all yet our food took 45 mins. Server was snippy when I asked about it. Then my food didn't even come correctly and was missing a side. Would not return or recommend.
If your seats are overlooking the gift shop area, you will hear the sound of popping cork guns non-stop, which for us was 75 minutes. The food is tasty but $26 Mac & cheese and $20 for the least expensive burger is a little much.
Overall it was a great experience. I was disappointed that I paid nearly $9 for a latte and didn't get a full cup.it was delicious. The waiter was good but a little slower to come back to the table. I just felt we were always waiting on him for something. We will return though!
The food was great as well as fun and the atmosphere was fantastic but what put it over the top was our server Renee. Her kindness and positive vibes to guest as well as other coworkers was refreshing to see and an absolute delight.
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