extremely dissatisfied. reading all theese reviews , a lot of them are about the employees. i can back that up! the one girl kept giving me attitude at 7 am! if you don’t like mornings!!! don’t work morning shifts!!!! treat people the way you want to be treated. Start your morning off without this location! Go to the outlets. worst experience at a starbucks and i grew up in the city of orlando FL!!! do i even have to say more.
Atmosphere: 5
Food: 4
Service: 1
Tom Olzak
Parking is awful
Atmosphere: 3
Food: 3
Service: 4
Ebey Deepak
Very close to Hershey park, great location, excellent quality and service
Atmosphere: 5
Food: 5
Service: 5
Joseph Moran
A very good experience here. They served me up a couple of nice cold browns during my stay in Hershey. An above average Starbucks.
Food: 5
Service: 5
Maria Parelis
Great people coming in and great staff. Iced coffee was perfect.
Atmosphere: 5
Food: 5
Service: 5
Shannon
My experience here was very pleasant. The barista Drew was kind and helpful!
Atmosphere: 5
Food: 5
Service: 5
Nakohl Patterson
They are very friendly here! They know my order and call me by my name. I appreciate that!
Atmosphere: 5
Food: 5
Service: 5
Krista Garman
Placed an order online for 1 drink (11.80) (I did customize so it was a little extra for the drink), I also ordered 1 protein box (8.15), and 1 egg sandwich (6.55) after fees, total cost was $37.31. I ordered on the Starbucks website, but I selected Delivery as I was at work and unable to leave my site.
My order shows up and there’s only a drink, not even filled to the top. No food. I called the store, and the manager asked “what do you want me to do about it” I asked for a refund or for my food and he told me he can’t, that I ordered through Door dash, he can’t get the food to me and he can’t give me a refund. I clarified that I ordered on the Starbucks website, and paid directly to Starbucks. He kept telling me to call DoorDash (I eventually did to confirm to at least myself that I didn’t order through door dash and as expected they couldn’t do anything because they didn’t have record of an order placed). Now The manager did offer for me to “stop in” sometime and he’d give me a few treats for my troubles. Treats? What about just giving me the food I ordered. I ended up having to call a different local Starbucks and speak to a manager who was willing to be helpful. They gave me the Customer Service number for Starbucks. I called and requested a refund, explained the situation and got a whole $17 and some change in return. I was screwed out of my money for sure and So this is how I spent 20.00 for one Venti Iced Starbucks Blonde Vanilla Latte. Thanks Starbucks. Such amazing Service. Way to back your brand. 🙄
Atmosphere: 1
Food: 1
Service: 1
Nathan Laverty
Service is absolutely atrocious here. The short haired woman running the front is completely lost. For how expensive Starbucks is, it's completely unacceptable to have the same constant issues at this store
The barista named Jonathan seems unfriendly and often chats instead of focusing on his tasks, which disrupts workflow for his colleague. There have also been instances where he duplicated orders, leading to wasted drinks. I believe addressing these issues could improve service overall. I will not recommend this Starbuck branch.
Atmosphere: 1
Food: 1
Service: 1
misty thomas
Cole refused to serve a customer with a service dog. Customer offered to prove the service provided by her licensed/trained/vested service animal and he refused. Served the person with her but NOT her. He also refused to provide the managers name upon request. This is a direct violation of ADA and Cole needs some additional training... or better yet, a new job!
Service: 1
Courtney Tk
Cole is horrendous.
Atmosphere: 1
Food: 1
Service: 1
Anonymous User
Wait was so long. Short staffed only 2 people were behind register.
Atmosphere: 5
Food: 3
Service: 1
Angelique Brogan
Please update your Google information, this location absolutely does not have a drive-thru, which is the only reason I picked this location.
extremely dissatisfied. reading all theese reviews , a lot of them are about the employees. i can back that up! the one girl kept giving me attitude at 7 am! if you don’t like mornings!!! don’t work morning shifts!!!! treat people the way you want to be treated. Start your morning off without this location! Go to the outlets. worst experience at a starbucks and i grew up in the city of orlando FL!!! do i even have to say more.
Atmosphere: 5
Food: 4
Service: 1
Parking is awful
Atmosphere: 3
Food: 3
Service: 4
Very close to Hershey park, great location, excellent quality and service
Atmosphere: 5
Food: 5
Service: 5
A very good experience here. They served me up a couple of nice cold browns during my stay in Hershey. An above average Starbucks.
Food: 5
Service: 5
Great people coming in and great staff. Iced coffee was perfect.
Atmosphere: 5
Food: 5
Service: 5
My experience here was very pleasant. The barista Drew was kind and helpful!
Atmosphere: 5
Food: 5
Service: 5
They are very friendly here! They know my order and call me by my name. I appreciate that!
Atmosphere: 5
Food: 5
Service: 5
Placed an order online for 1 drink (11.80) (I did customize so it was a little extra for the drink), I also ordered 1 protein box (8.15), and 1 egg sandwich (6.55) after fees, total cost was $37.31. I ordered on the Starbucks website, but I selected Delivery as I was at work and unable to leave my site.
My order shows up and there’s only a drink, not even filled to the top. No food. I called the store, and the manager asked “what do you want me to do about it” I asked for a refund or for my food and he told me he can’t, that I ordered through Door dash, he can’t get the food to me and he can’t give me a refund. I clarified that I ordered on the Starbucks website, and paid directly to Starbucks. He kept telling me to call DoorDash (I eventually did to confirm to at least myself that I didn’t order through door dash and as expected they couldn’t do anything because they didn’t have record of an order placed).
Now The manager did offer for me to “stop in” sometime and he’d give me a few treats for my troubles. Treats? What about just giving me the food I ordered. I ended up having to call a different local Starbucks and speak to a manager who was willing to be helpful. They gave me the Customer Service number for Starbucks. I called and requested a refund, explained the situation and got a whole $17 and some change in return. I was screwed out of my money for sure and So this is how I spent 20.00 for one Venti Iced Starbucks Blonde Vanilla Latte. Thanks Starbucks. Such amazing Service. Way to back your brand. 🙄
Atmosphere: 1
Food: 1
Service: 1
Service is absolutely atrocious here. The short haired woman running the front is completely lost. For how expensive Starbucks is, it's completely unacceptable to have the same constant issues at this store
Service was fast and drinks tasted good
Restaurantji Recommends
The barista named Jonathan seems unfriendly and often chats instead of focusing on his tasks, which disrupts workflow for his colleague. There have also been instances where he duplicated orders, leading to wasted drinks. I believe addressing these issues could improve service overall. I will not recommend this Starbuck branch.
Atmosphere: 1
Food: 1
Service: 1
Cole refused to serve a customer with a service dog. Customer offered to prove the service provided by her licensed/trained/vested service animal and he refused. Served the person with her but NOT her.
He also refused to provide the managers name upon request.
This is a direct violation of ADA and Cole needs some additional training... or better yet, a new job!
Service: 1
Cole is horrendous.
Atmosphere: 1
Food: 1
Service: 1
Wait was so long. Short staffed only 2 people were behind register.
Atmosphere: 5
Food: 3
Service: 1
Please update your Google information, this location absolutely does not have a drive-thru, which is the only reason I picked this location.
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