Hershey Lodge promises a memorable stay in the heart of Hershey, but my experience left much to be desired. While there are certainly some positives, several critical shortcomings mean I cannot recommend this property.
Check-In and Restaurants
Upon arrival, the check-in area immediately sets a positive tone. Staff are welcoming and efficient, and the lobby space is well maintained—an inviting start to the stay. The on-site restaurants also stand out as a major plus. The food quality is solid, the variety is impressive, and service is attentive, adding an enjoyable aspect to the overall experience.
Rooms and Hallways
Unfortunately, the impression quickly declines once you move beyond the public spaces. The guest rooms and hallways feel extremely dated, with décor and carpeting reminiscent of a funeral home—somber and uninviting. Externally, the building’s appearance evokes the look of section 8 housing rather than a resort, which is both disappointing and misleading based on the lobby’s first impression. The contrast between the common areas and the accommodations themselves is stark.
Location and Shuttle Service
Prospective guests should be aware that Hershey Lodge is located over two miles from Hersheypark. While the hotel does offer a shuttle, transportation is far from convenient. With traffic, the ride can take up to 45 minutes, although typical travel time hovers around 20 minutes. At peak times—especially at park closing or first thing in the morning—waits for the shuttle can extend to 20-30 minutes. This logistical inconvenience adds unnecessary stress to what should be a relaxing visit.
Additional Concerns
My room was situated directly outside the designated smoking area, which meant that each evening was accompanied by the distinct smell of smoke drifting into the room. To make matters worse, conversations from smokers gathered outside continued well past midnight, disrupting any hope of restful sleep.
Overall Impression
While Hershey Lodge may boast appealing common spaces and good dining options, the dated and uninspiring rooms, inconvenient location, and noise/smoke issues overshadow these positives. Based on my experience, I can only give Hershey Lodge a 2-star rating. I would not recommend staying here, especially considering the many alternatives available in the area.
Clennie Halcomb
The bed has no fitted sheet, instead they use a regular sheet and it's not long enough to tuck it in. All night long the sheet will move and expose the plastic mattress pad. Spoke to the staff and I was told there is nothing they could do. 2700 dollars for 6 nights and they cant afford a fitted sheet.
Justin Loburak
Absolutely the worst food I've have ever had, extremely greasy and me sick.
Helen Wagner
Second time we've been here and food was fabulous. Our waitress took extra care as my husband is in a wheelchair. Will definitely be back
Jena Pass
I have the Fried Green Tomato Eggs Benedict with bacon and hash browns. They were FANTASTIC!! They were so tasty I forgot to take a picture! Highly recommend
Mike Herman
fried chicken eggs benedict on a biscuit 💪🏻 and the gravy was awesome
Joaquim Moreira
Great food with a lot of great options. Wonderful atmosphere with great service.
Jay Brekls
Food was very good . Service was slow, inattentive and not particularly friendly
Laura Postles
Food is pretty low quality for a high quality price. The mismatch doesn’t make sense. Food tastes mediocre but presentation and quality is pretty poor.
Had brunch with the family and grandkids. The omelets were tasty and large. Pancakes did not disappoint. And the adult beverages were good as well. Good value.
Desiree Mixell
was disappointed and underwhelmed by the rooms. first the floors in the bathroom/powder room area were filthy. Definitely not swept at all. I was not happy with the parking situation. our room was located in kiss A section with the room door outside. there were parking spaces outside those rooms but seemed to ALWAYS be full. might help if they labeled the parking spaces for the corresponding rooms so guests don't have to walk 10 minutes in 15 degree weather to get to their room. ALSO, when we tried to briefly park in the road to unpack out things, security told us it was not allowed. so 2+ suitcases, 15 degrees weather, and dirty rooms. no thanks, I'll stay at Hilton
mike b
Worst breakfast ever ordered eggs over easy I got two undercooked greasy eggs and they’re home fries or McDonald’s home fries and three tiny sausages. Don’t waste your time when I walked into the diner at 8 AM and I was the only one there that’s a bad sign.
Steven Berry
Had the deviled eggs and hash browns, they were both awesome, along with the service
Gio
Horrible establishment that doesn't have an ounce of coordination. We were told to wait 30 minutes, at the counters. Then got yelled at saying not to sit at the counters. I'm a disabled Army Vet, i can't stand for more than 5 minutes. They are not disability friendly and they definitely do not have quality service. Especially the older lady with the short gray hair and glasses in the front. Would never come back, ever
Hershey Lodge promises a memorable stay in the heart of Hershey, but my experience left much to be desired. While there are certainly some positives, several critical shortcomings mean I cannot recommend this property. Check-In and Restaurants Upon arrival, the check-in area immediately sets a positive tone. Staff are welcoming and efficient, and the lobby space is well maintained—an inviting start to the stay. The on-site restaurants also stand out as a major plus. The food quality is solid, the variety is impressive, and service is attentive, adding an enjoyable aspect to the overall experience. Rooms and Hallways Unfortunately, the impression quickly declines once you move beyond the public spaces. The guest rooms and hallways feel extremely dated, with décor and carpeting reminiscent of a funeral home—somber and uninviting. Externally, the building’s appearance evokes the look of section 8 housing rather than a resort, which is both disappointing and misleading based on the lobby’s first impression. The contrast between the common areas and the accommodations themselves is stark. Location and Shuttle Service Prospective guests should be aware that Hershey Lodge is located over two miles from Hersheypark. While the hotel does offer a shuttle, transportation is far from convenient. With traffic, the ride can take up to 45 minutes, although typical travel time hovers around 20 minutes. At peak times—especially at park closing or first thing in the morning—waits for the shuttle can extend to 20-30 minutes. This logistical inconvenience adds unnecessary stress to what should be a relaxing visit. Additional Concerns My room was situated directly outside the designated smoking area, which meant that each evening was accompanied by the distinct smell of smoke drifting into the room. To make matters worse, conversations from smokers gathered outside continued well past midnight, disrupting any hope of restful sleep. Overall Impression While Hershey Lodge may boast appealing common spaces and good dining options, the dated and uninspiring rooms, inconvenient location, and noise/smoke issues overshadow these positives. Based on my experience, I can only give Hershey Lodge a 2-star rating. I would not recommend staying here, especially considering the many alternatives available in the area.
The bed has no fitted sheet, instead they use a regular sheet and it's not long enough to tuck it in. All night long the sheet will move and expose the plastic mattress pad. Spoke to the staff and I was told there is nothing they could do. 2700 dollars for 6 nights and they cant afford a fitted sheet.
Absolutely the worst food I've have ever had, extremely greasy and me sick.
Second time we've been here and food was fabulous. Our waitress took extra care as my husband is in a wheelchair. Will definitely be back
I have the Fried Green Tomato Eggs Benedict with bacon and hash browns. They were FANTASTIC!! They were so tasty I forgot to take a picture! Highly recommend
fried chicken eggs benedict on a biscuit 💪🏻 and the gravy was awesome
Great food with a lot of great options. Wonderful atmosphere with great service.
Food was very good . Service was slow, inattentive and not particularly friendly
Food is pretty low quality for a high quality price. The mismatch doesn’t make sense. Food tastes mediocre but presentation and quality is pretty poor.
Food is very overpriced for what you get
Restaurantji Recommends
Had brunch with the family and grandkids. The omelets were tasty and large. Pancakes did not disappoint. And the adult beverages were good as well. Good value.
was disappointed and underwhelmed by the rooms. first the floors in the bathroom/powder room area were filthy. Definitely not swept at all. I was not happy with the parking situation. our room was located in kiss A section with the room door outside. there were parking spaces outside those rooms but seemed to ALWAYS be full. might help if they labeled the parking spaces for the corresponding rooms so guests don't have to walk 10 minutes in 15 degree weather to get to their room. ALSO, when we tried to briefly park in the road to unpack out things, security told us it was not allowed. so 2+ suitcases, 15 degrees weather, and dirty rooms. no thanks, I'll stay at Hilton
Worst breakfast ever ordered eggs over easy I got two undercooked greasy eggs and they’re home fries or McDonald’s home fries and three tiny sausages. Don’t waste your time when I walked into the diner at 8 AM and I was the only one there that’s a bad sign.
Had the deviled eggs and hash browns, they were both awesome, along with the service
Horrible establishment that doesn't have an ounce of coordination. We were told to wait 30 minutes, at the counters. Then got yelled at saying not to sit at the counters. I'm a disabled Army Vet, i can't stand for more than 5 minutes. They are not disability friendly and they definitely do not have quality service. Especially the older lady with the short gray hair and glasses in the front. Would never come back, ever
Loading...