Excellent service and food. Kohl is very knowledgeable and super friendly. We will definitely be back.
G s
Star date April 13, 2024, 07:30 hours.Oh my goodness, where do I begin?I was extremely pleased with the staff, from the hostess, to our waitress, Autumn. She was exceptionally professional and a genuinely kind individual.To start, I ordered the bacon deviled eggs and coffee.My wife had the eggs benedict with ham, which was absolutely delicious.I had the meat lovers bowl, which was incredibly tasty.As we were leaving, the staff kindly wished us a happy anniversary.If we lived closer, we would definitely be returning customers.
Atmosphere: 5
Food: 5
Service: 5
Shaneen Scandrol
Service was absolutely amazing!!! Loved our waitress Kohl. Food was very good and the atmosphere was great. Very cute place to check out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beignets
S Johnson
Ordered shrimp and grits. The recipe changed and we didn’t like the new taste of it. Everything else was great. We had two servers to help us. Coffee/creamer stayed readily available on the table.
Atmosphere: 5
Food: 4
Service: 5
Kira McCarthy
Overall a great experience came for a cheer competition turned into a mini vaca. The hotel layout is definitely confusing and maze like and the room’s slightly dated I was expecting a little more Hershey theme or decorations that made the rooms more kid appealing but other then that they were clean and comfortable. We were pleasantly surprised when we arrived early to use the water park and our room was ready. If you want easy access to the the water park ask a room on resses level 1. The water park is a decent size my 3 and 11 year old were equally happy and entertained. They have towels in the pool area so no need to pack your own. Also they serve adult beverages in there which is nice or you can bring your own. We came at off season so we didn’t do the mini golf or visit the gardens. We ate at two restaurants both of which were nice staff was friendly. There was also a good amount of activities for the kids.
Heather C.
We were there during a seminar. Line was out the door and they closed a bar area where they could've sat more people. The wait was longer than our 1.5 hour lunch break and the food was ok. My husband had a BLT and I had a salad. I had wilted bad lettuce throughout my salad. When we were waiting for our to-go order we watched the chaos. There was no organization, some servers were standing around talking about other people to their co-workers. There was also an older gentleman there when we arrived. After waiting 25 minutes to get our order we saw it come out. They went to give it to the man and then realized it wasn't his. He was STILL there when we left!! I felt bad for him waiting so long.
Nico Kinner
This place was welcoming, inviting, friendly, and delicious! And the best for me, they had chicken and waffles! Along with a wonderful menue of entres, their desserts and sweet treats were great, and they had a great selection of adult beverages as well. This place is definitely worth a try!
Atmosphere: 5
Food: 5
Service: 5
Hannah Miller
The best part of the meal was the water. I was offered a refund for my meal. Clean, friendly, pleasant atmosphere. The food was just awful.
Atmosphere: 4
Food: 1
Service: 4
mikellyv
Roast beef dip is probably the worst thing I've ever ate ?Smells funny thereStaff was
Solid. Heather was wonderful- we were 6 adults and 2 babies. We enjoyed our brunch meal - we had to wait a little but service was very good. The space is on the smaller side but not too crammed. Food was good, not the best I ever had for a breakfast sandwich but the donuts and beignets were tasty. Would recommend if you're in the area or with a larger party!
Amy T. H.
I like the environment and decoration at the Stacks, clean and modern looking. Staff is friendly and quick but i think the food and drink could use some improvement. I ordered a couple of dishes: breakfast nacho, peanut butter waffle, meat lover bowl, and a mocha. The breakfast nacho looks great but it needs more seasoning. The peanut butter waffle is way too sweet so it's quite difficult to eat. Same goes for the mocha. The best dish is the meat lover bowl, it was seasoned well and the harsh brown was delicious. Overall, i would come back and give it another try.
Deora Lynn
I sent this letter to the lodge with proof of our stay that cost over $1,700 for 4 nights. I never even received a reply. This was in room 1808.
The first problem that we noticed was the floor. It had not been cleaned in a long time. When we took off our socks, all sorts of grossness were on the bottom of our feet. It was disgusting. The amount of grime on the carpet was gross and unsanitary.
The second problem was the humidity in the room. It was unbearable. We were uncomfortable the entire time. Either it was humid and comfortable or freezing to keep the humidity down. The towels never dried between showers. We asked for new towels and they were never delivered. This was brought to the attention of the front desk and we were told all rooms were like that.
Since the towels were never delivered, we asked for our room to be cleaned. We were told that you do not clean the rooms at all. We were there for four nights. Our room needed to be cleaned desperately. Our trash was completely covering the floor since we were receiving so much from the show. I’ve never heard of a hotel refusing to straighten and take out the trash.
We also needed a place to keep our luggage. You do not provide a luggage rack. I asked if there were any that could be provided, and the answer was no.
Another needed item in the room would be a microwave. Again, standard in most hotels but not yours. We had leftovers from your restaurants and had no way to heat them up.
Another item that I’ve not had to ask for before were hangers. We had 3 hangers for 2 girls with 4 days of clothing. When I asked for more, we were told that was all that came in each room.
Another inconvenience was that the shower did not have a liner. This allowed all the shower water to go down the linen liner and when we showered, the water made a huge mess on the bathroom floor. Since we were never given towels, we were not equipped to handle extra water on the floor. This was a safety hazard since the floors are slippery.
Another issue with not cleaning the room would be that we ran out of toilet paper. For two girls staying in a room, toilet paper is needed.
My final and biggest complaint is that your hotel cost a fortune. I was quoted a much cheaper rate than I had to pay. I brought this to the front desks attention, and they said there was not anything they could do.
Charlie Ewer 2
I want to say, our waitress Kohl was awesome!! She made us feel like family and she was very nice. We had a very good experience at Stacks. First time at hershey lodge and the first time here. Very clean, very neat, and they accommodate with our daughters allergies with peanuts. If there was 10 stars to pick from, I would give this place 10 stars.Dietary restrictions: They clean and cook on a different stove if you have a peanut allergy.Parking: Plenty of parking.Kid-friendliness: Open area, lots of booth seating, kids menu's,Wheelchair accessibility: Handicap parking is right next to the front door with easy access.
Atmosphere: 5
Food: 5
Service: 5
Chris Lopez
We had the most wonderful waitress I have had in years. Kohl had humor, knew the menu and was on top of everything. Kuddos to her!I had a great Carmel mocha and omelette. The food and drink were great. My friends had pancakes, avocado toast, and shrimp and grits.Come for the food and service.
Excellent service and food. Kohl is very knowledgeable and super friendly. We will definitely be back.
Star date April 13, 2024, 07:30 hours.Oh my goodness, where do I begin?I was extremely pleased with the staff, from the hostess, to our waitress, Autumn. She was exceptionally professional and a genuinely kind individual.To start, I ordered the bacon deviled eggs and coffee.My wife had the eggs benedict with ham, which was absolutely delicious.I had the meat lovers bowl, which was incredibly tasty.As we were leaving, the staff kindly wished us a happy anniversary.If we lived closer, we would definitely be returning customers.
Atmosphere: 5
Food: 5
Service: 5
Service was absolutely amazing!!! Loved our waitress Kohl. Food was very good and the atmosphere was great. Very cute place to check out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beignets
Ordered shrimp and grits. The recipe changed and we didn’t like the new taste of it. Everything else was great. We had two servers to help us. Coffee/creamer stayed readily available on the table.
Atmosphere: 5
Food: 4
Service: 5
Overall a great experience came for a cheer competition turned into a mini vaca. The hotel layout is definitely confusing and maze like and the room’s slightly dated I was expecting a little more Hershey theme or decorations that made the rooms more kid appealing but other then that they were clean and comfortable. We were pleasantly surprised when we arrived early to use the water park and our room was ready. If you want easy access to the the water park ask a room on resses level 1. The water park is a decent size my 3 and 11 year old were equally happy and entertained. They have towels in the pool area so no need to pack your own. Also they serve adult beverages in there which is nice or you can bring your own. We came at off season so we didn’t do the mini golf or visit the gardens. We ate at two restaurants both of which were nice staff was friendly. There was also a good amount of activities for the kids.
We were there during a seminar. Line was out the door and they closed a bar area where they could've sat more people. The wait was longer than our 1.5 hour lunch break and the food was ok. My husband had a BLT and I had a salad. I had wilted bad lettuce throughout my salad. When we were waiting for our to-go order we watched the chaos. There was no organization, some servers were standing around talking about other people to their co-workers. There was also an older gentleman there when we arrived. After waiting 25 minutes to get our order we saw it come out. They went to give it to the man and then realized it wasn't his. He was STILL there when we left!! I felt bad for him waiting so long.
This place was welcoming, inviting, friendly, and delicious! And the best for me, they had chicken and waffles! Along with a wonderful menue of entres, their desserts and sweet treats were great, and they had a great selection of adult beverages as well. This place is definitely worth a try!
Atmosphere: 5
Food: 5
Service: 5
The best part of the meal was the water. I was offered a refund for my meal. Clean, friendly, pleasant atmosphere. The food was just awful.
Atmosphere: 4
Food: 1
Service: 4
Roast beef dip is probably the worst thing I've ever ate ?Smells funny thereStaff was
Atmosphere: 2
Food: 1
Service: 3
Best breakfast in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Grits, Beignets
Restaurantji Recommends
Solid. Heather was wonderful- we were 6 adults and 2 babies. We enjoyed our brunch meal - we had to wait a little but service was very good. The space is on the smaller side but not too crammed. Food was good, not the best I ever had for a breakfast sandwich but the donuts and beignets were tasty. Would recommend if you're in the area or with a larger party!
I like the environment and decoration at the Stacks, clean and modern looking. Staff is friendly and quick but i think the food and drink could use some improvement. I ordered a couple of dishes: breakfast nacho, peanut butter waffle, meat lover bowl, and a mocha. The breakfast nacho looks great but it needs more seasoning. The peanut butter waffle is way too sweet so it's quite difficult to eat. Same goes for the mocha. The best dish is the meat lover bowl, it was seasoned well and the harsh brown was delicious. Overall, i would come back and give it another try.
I sent this letter to the lodge with proof of our stay that cost over $1,700 for 4 nights. I never even received a reply. This was in room 1808. The first problem that we noticed was the floor. It had not been cleaned in a long time. When we took off our socks, all sorts of grossness were on the bottom of our feet. It was disgusting. The amount of grime on the carpet was gross and unsanitary. The second problem was the humidity in the room. It was unbearable. We were uncomfortable the entire time. Either it was humid and comfortable or freezing to keep the humidity down. The towels never dried between showers. We asked for new towels and they were never delivered. This was brought to the attention of the front desk and we were told all rooms were like that. Since the towels were never delivered, we asked for our room to be cleaned. We were told that you do not clean the rooms at all. We were there for four nights. Our room needed to be cleaned desperately. Our trash was completely covering the floor since we were receiving so much from the show. I’ve never heard of a hotel refusing to straighten and take out the trash. We also needed a place to keep our luggage. You do not provide a luggage rack. I asked if there were any that could be provided, and the answer was no. Another needed item in the room would be a microwave. Again, standard in most hotels but not yours. We had leftovers from your restaurants and had no way to heat them up. Another item that I’ve not had to ask for before were hangers. We had 3 hangers for 2 girls with 4 days of clothing. When I asked for more, we were told that was all that came in each room. Another inconvenience was that the shower did not have a liner. This allowed all the shower water to go down the linen liner and when we showered, the water made a huge mess on the bathroom floor. Since we were never given towels, we were not equipped to handle extra water on the floor. This was a safety hazard since the floors are slippery. Another issue with not cleaning the room would be that we ran out of toilet paper. For two girls staying in a room, toilet paper is needed. My final and biggest complaint is that your hotel cost a fortune. I was quoted a much cheaper rate than I had to pay. I brought this to the front desks attention, and they said there was not anything they could do.
I want to say, our waitress Kohl was awesome!! She made us feel like family and she was very nice. We had a very good experience at Stacks. First time at hershey lodge and the first time here. Very clean, very neat, and they accommodate with our daughters allergies with peanuts. If there was 10 stars to pick from, I would give this place 10 stars.Dietary restrictions: They clean and cook on a different stove if you have a peanut allergy.Parking: Plenty of parking.Kid-friendliness: Open area, lots of booth seating, kids menu's,Wheelchair accessibility: Handicap parking is right next to the front door with easy access.
Atmosphere: 5
Food: 5
Service: 5
We had the most wonderful waitress I have had in years. Kohl had humor, knew the menu and was on top of everything. Kuddos to her!I had a great Carmel mocha and omelette. The food and drink were great. My friends had pancakes, avocado toast, and shrimp and grits.Come for the food and service.
Atmosphere: 4
Food: 5
Service: 5