crimson creamery
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Great place, stopped in for soft serve with my daughter. Very nice people.
We placed an order and paid. But when Amber got our order wrong she wouldn’t corrected it and was unwilling to accommodate. We ended up having to pay for things we didn’t want.
Horrible service. Extremely slow. Takes 20 minutes to make 1 ice cream cone.
Closed at 9:30 on a Saturday night when they are supposed to be open until 10
In town for a tournament and the place is closed at 7:30 on a Saturday night! Don't go there.... Really!
They locked the doors at 8:30 and a girl came out and wouldn’t open the doors. Sign said open till 9 pm
Good ice cream friendly service
I normally dont complain about my experiences at places. But there was a sign outside of crimson creamery for rolled ice cream so me and my friends were going to try it. We went in and said we wanted to try their rolled ice cream and the girl working was not too nice that we ordered that. It was our first time trying rolled ice cream so we didnt know what to expect and she seemed very upset when we asked what flavors we wanted. After waiting a while for the pan to get cold, she came back and started trying to make the rolled ice cream, it was so watery and she was using the scraper and her hand to make it. She never even got one roll made, and after trying for 15 minutes of playing with the milk my friend finally spoke up and said we could order something else and she said “yeah i was thinking flurries” and shut the machine off and made us flurries then only told us “sorry” because we said thank you and have a nice day. We arent even mad, we would not have cared if she was just honest and said she didnt know how to make rolled ice cream instead of waisting our time and then not even giving us any options other than a flurry to make up for it. She could have avoided all the trouble by just saying she didnt know how, and we would have ordered cones and been on our way. It was just a very upsetting first experience): i hate complaining it was just terrible. And the flurries she gave us were all just liquid. It was really upsetting. And we still had to pay for it.
terrible customer service
No bell to signify a customer is waiting. Sometimes they take their time to get to the customer.
Restaurantji Recommends
Even on a cold day icecream makes the day brighter. Staff always friendly.
Great ice cream place, with the location its tempting to not stop by all the time! I generally only get their standard ice cream flavors (mint chocolate chip being my favorite) but friends who come with me always express their enjyoment in whatever else they're getting! It's a bit strange that depending on the time you stop by, a Subway worker from the attached restaurant has to run over and work the ice cream shop, this can result in a wait at times. But still, it's worth it!
Staff hooked me up with great ice cream
Ate at Crimson Creamery during college orientation. No workers were present, came from built in Subway. Ice cream was okay, sundaes we’re melting before they were even served to us. Had to use styrofoam boxes to keep mess under control.
Love it 352 different flavors one for each day of the year good service great food
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