They always get my order right. This is my go to place for coffee
Atmosphere: 5
Food: 5
Service: 5
Anon
The drive-thru was fast but I specifically asked for less ice in my matcha latte, I didn’t realize until I pulled through and tried to put my straw in that I could barely do that. If I’m going to pay that price I’d expect more than a couple sips and some foam.
Tiffany Queen
This location is a safety hazard.
Nichole Rachael
If I could give them less stars I would! Let me first syart by saying, my daughter and I always look forward to our thursday morning girls coffee dates before school. A few years ago I got diagnosed with POTS and a cardiac issue, I cant have caffine anymore, however I still enjoy the taste of it. Today we went through drive thru and I specifically asked for a decaffeinated iced, latte, they handed me a hot extra espresso shot latte.... I called them and said I specifically asked for decaffeinated that I would never ask for espresso and the GM argued that she heard extra espresso, that's not something id ever do bc I will have heart palpitations for it. When I came.back to get a new drink she was so incredibly rude and continuous argues with me. I did end uo getting a new drink but I think we will be choosing somewhere else to have our morning dates for now on. Staff is so rude in here and they were irritated that I even asked for them to remake it. Ive never been so disrespected in my lifem usually I love leaving good reviews but this out a bad taste in my mouth. I get things are hard out there and some.people dont like their jobs, but at least treat people correctly when they did nothing wrong and you got the order wrong.
Atmosphere: 1
Food: 1
Service: 1
Desiree Mcfarland
This used to be my favorite Dunkin until about 8 mths ago. The coffee is ALWAYS nasty. The food is never made correctly. The older lady at the drive thru window is nastier than the coffee. I used to go every day now I will drive to the Greensburg location out of my way to bypass this one.
Atmosphere: 1
Food: 1
Service: 1
Erica
I ordered a refresher drink and sandwich and the staff was extremely rude and miserable. The service was awful. It was definitely an environment I will not be subjecting myself to again.
Rick Heyz
Older ladies working the counter with a line out the door. She was not real fast and was miserable.
Atmosphere: 4
Food: 4
Service: 1
Rishith Gundavarapu
I ordered for a large matcha latte with less ice and more than half of the glass was empty. I asked why is it like this the reply was there is less ice so that’s the quantity we give for large. If I wanted it to look full they would add ice which means they are just selling a glass of ice. This was never the case with any other Dunkin
Hannah Henzler
Staff is always rude, has no manners, always grumpy, when i order drinks with less ice my drink gets half way filled. Did i say less drink? No. I said less ice. These workers act like the drink is coming out of there paychecks. The people who work the drive thru are also very grumpy aswell. It’s always “what can i get for you”, not even a Hello, Hi how are you doing. Everything about this place is just poor. If you’re that grumpy at a job maybe you should quit.
Atmosphere: 1
Food: 1
Service: 1
Nate Moore
I wouldn’t let my dog eat the sausage from here. The food sucks and the service is even worse. Management team has two brain cells and they’re both fighting for 4th place
Ordered online to pick up ,through the app, arrived to get my order. Had to ask for the donuts that were on the order. I was told they were out of them.I asked for a refund since I had paid through the app.I was then told I could make another choice which I wasn't interested in doing. Then basically had shoulders shrugged at me and told I'd have to send an email to try to get a refund. Extremely poor customer service and business practices. I've had similar situations where my items weren't available and it was credited back immediately. It's worth driving further up Rte 30 to Jeannette and avoiding this location.
Service: 1
Ashi Akuma
Hate to leave one star but EVERY TIME I GO TO A PLACE THEY SCREW IT UP AND BACK IN LINE I GO.
Atmosphere: 1
Food: 1
Service: 1
colin humphries
Since the remodel the place is unfriendly, the seating is minimal and the tables are disgusting with sticky doughnut icing and crumbs everywhere, never seen anyone come out from behind the counter to clean anything, they're always running around like their ass is on fire. The overall impression since the remodel is "get your stuff and leave" certainly not a cozy atmosphere to have a doughnut and coffee. Might have to go back to Panera where at least it's comfortable and welcoming rather than the laboratory feel of this place.
Parking: Getting to the parking lot is a cluster F##k, most of the time the cars are backed out onto 30 so you can't get into the lane that takes you to the parking
Kid-friendliness: Not any more it's not, you removed the kid friendly seating
Atmosphere: 1
Food: 3
Service: 3
Aleesha Eckenrod
Do not do an online order because I did an online order and they told me mine didn’t go through. I showed them my face and the transaction on yeah and they still were telling me it did not go through. Thankfully, they still did my order, but they were trying to argue with me trying to tell me that I didn’t have an order there when I did. They were very rude and disrespectful. I clearly showed them on my bank where they took my money and I showed them my order on the app and they wanted to tell me they didn’t have it. Originally they told me they gave someone else my order and then said they never got it. They are a joke
They always get my order right. This is my go to place for coffee
Atmosphere: 5
Food: 5
Service: 5
The drive-thru was fast but I specifically asked for less ice in my matcha latte, I didn’t realize until I pulled through and tried to put my straw in that I could barely do that. If I’m going to pay that price I’d expect more than a couple sips and some foam.
This location is a safety hazard.
If I could give them less stars I would!
Let me first syart by saying, my daughter and I always look forward to our thursday morning girls coffee dates before school. A few years ago I got diagnosed with POTS and a cardiac issue, I cant have caffine anymore, however I still enjoy the taste of it. Today we went through drive thru and I specifically asked for a decaffeinated iced, latte, they handed me a hot extra espresso shot latte.... I called them and said I specifically asked for decaffeinated that I would never ask for espresso and the GM argued that she heard extra espresso, that's not something id ever do bc I will have heart palpitations for it. When I came.back to get a new drink she was so incredibly rude and continuous argues with me. I did end uo getting a new drink but I think we will be choosing somewhere else to have our morning dates for now on. Staff is so rude in here and they were irritated that I even asked for them to remake it. Ive never been so disrespected in my lifem usually I love leaving good reviews but this out a bad taste in my mouth. I get things are hard out there and some.people dont like their jobs, but at least treat people correctly when they did nothing wrong and you got the order wrong.
Atmosphere: 1
Food: 1
Service: 1
This used to be my favorite Dunkin until about 8 mths ago. The coffee is ALWAYS nasty. The food is never made correctly. The older lady at the drive thru window is nastier than the coffee. I used to go every day now I will drive to the Greensburg location out of my way to bypass this one.
Atmosphere: 1
Food: 1
Service: 1
I ordered a refresher drink and sandwich and the staff was extremely rude and miserable. The service was awful. It was definitely an environment I will not be subjecting myself to again.
Older ladies working the counter with a line out the door. She was not real fast and was miserable.
Atmosphere: 4
Food: 4
Service: 1
I ordered for a large matcha latte with less ice and more than half of the glass was empty. I asked why is it like this the reply was there is less ice so that’s the quantity we give for large. If I wanted it to look full they would add ice which means they are just selling a glass of ice. This was never the case with any other Dunkin
Staff is always rude, has no manners, always grumpy, when i order drinks with less ice my drink gets half way filled. Did i say less drink? No. I said less ice. These workers act like the drink is coming out of there paychecks. The people who work the drive thru are also very grumpy aswell. It’s always “what can i get for you”, not even a Hello, Hi how are you doing. Everything about this place is just poor. If you’re that grumpy at a job maybe you should quit.
Atmosphere: 1
Food: 1
Service: 1
I wouldn’t let my dog eat the sausage from here. The food sucks and the service is even worse. Management team has two brain cells and they’re both fighting for 4th place
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered online to pick up ,through the app, arrived to get my order. Had to ask for the donuts that were on the order. I was told they were out of them.I asked for a refund since I had paid through the app.I was then told I could make another choice which I wasn't interested in doing. Then basically had shoulders shrugged at me and told I'd have to send an email to try to get a refund. Extremely poor customer service and business practices. I've had similar situations where my items weren't available and it was credited back immediately. It's worth driving further up Rte 30 to Jeannette and avoiding this location.
Service: 1
Hate to leave one star but EVERY TIME I GO TO A PLACE THEY SCREW IT UP AND BACK IN LINE I GO.
Atmosphere: 1
Food: 1
Service: 1
Since the remodel the place is unfriendly, the seating is minimal and the tables are disgusting with sticky doughnut icing and crumbs everywhere, never seen anyone come out from behind the counter to clean anything, they're always running around like their ass is on fire. The overall impression since the remodel is "get your stuff and leave" certainly not a cozy atmosphere to have a doughnut and coffee. Might have to go back to Panera where at least it's comfortable and welcoming rather than the laboratory feel of this place.
Parking: Getting to the parking lot is a cluster F##k, most of the time the cars are backed out onto 30 so you can't get into the lane that takes you to the parking
Kid-friendliness: Not any more it's not, you removed the kid friendly seating
Atmosphere: 1
Food: 3
Service: 3
Do not do an online order because I did an online order and they told me mine didn’t go through. I showed them my face and the transaction on yeah and they still were telling me it did not go through. Thankfully, they still did my order, but they were trying to argue with me trying to tell me that I didn’t have an order there when I did. They were very rude and disrespectful. I clearly showed them on my bank where they took my money and I showed them my order on the app and they wanted to tell me they didn’t have it. Originally they told me they gave someone else my order and then said they never got it. They are a joke
Service: 1
always rude
Atmosphere: 1
Food: 1
Service: 1
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