Very very dissatisfied I will never bring my family here again. I’m in 54 years old and I never seen such lack of human consideration. Let’s start off by how yesterday evening I had a server by the name of Ariel or Eriel tall skinny girl with a bob, and tattoos very very rude little girl . I have been coming to OUTBACK in Jenkintown for over 8 years now and ever since they switched management , Jenkintown hires anybody they find off the street. First off I want to say she reeked of Marijuana and this is the second time I have came into this establishment and smelled her. I have asthma I can not nor do I want to smell like that so yes as soon as she walked to my table I asked her did she have spray to spray herself she laughed and walked off , she never introduced to me her name I had to find that out by asking another server, shortly after receiving our drinks, I then ordered a steak well done it came out cold, when I asked for her to have them heat it up she snatched my plate and rolled her eyes. Yes I’m not sure if miss lady had a bad day but you leave your problems at the door. Staff wise here has been getting really bad at this location. Very unacceptable. When she brought my food back out she roughly sat the plate in front of me. At that point I was completely in disgust I asked another server for a to go box paid for our food and left. I will be calling the store later on.
Atmosphere: 2
Food: 4
Service: 1
Jennifer Hall
Staff was nice enough but 15 ppl came to our table and still nothing was right. Wrong salad dressing. Finally got the correct one as the food came out. Food was NOT hot. Pasta was gummy; likely under cooked. Ordered hot tea and recvd hot water with no tea bag or sugar. Asked for silverware 3 times. Couldn't get servers attention so walked to mgr to ask for takeout box and check. After 3 walks to the register to ask for things that were a no brainer I was tempted not to leave a tip at all, but left one in the end.
Service is just "not" there for this location (Jenkintown)...always something. I usually avoid it and tonight was a reminder why. Chose this location if you can stand the wait before, and during your dining experience and don't mind asking for every little thing and waiting for it.
Atmosphere: 3
Food: 3
Service: 2
Tangee Scott
First, let me start off. The place was nice and clean the hostess and the waitress. The whole atmosphere was very friendly. Food was good. This is my favorite spot. I went to a lot of outback, but this one in Jenkintown at home very very nice atmosphere and very friendly plenty of parking, grateful wheelchair And the service was great. Staff was very friendly. I get this place to five.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Skillet Cookie, Chicken and Shrimp Alfredo, Bloomin' Onion Rings, House Salad, Kookaburra Wings
Gerry Griffin
Simply superb service - very courteous and accommodating host and server with a large party on a moments notice!
Atmosphere: 5
Food: 5
Service: 5
Curtis Holmes
Piper was a fantastic server. The food was scrumptious! 😋👍👍
Atmosphere: 5
Food: 5
Service: 5
Jennifer Jackson
Clean store with friendly staff. Menu has been upgraded, so it has a lot of options.
Atmosphere: 4
Food: 5
Service: 4
Shamus Williams
This is a solid example of the restaurant chain. The staff are friendly and the food is what you expect. I was happy with the gluten free options available.
Atmosphere: 4
Food: 4
Service: 4
TAMARA QAYYUM
The waitress made this meal not the food for me. The shrimp scampi was horrible🤮🤢so salty I could feel an instant spike in my blood pressure and couldn't eat it. Horrible that chefs don't taste before serving food... terrible. However...our wait staff were friendly, welcoming, attentive and professional...
The steak was half burnt and I asked for medium. The salad and dressing was lovely. Food was average. The service not bad.
Atmosphere: 3
Food: 3
Service: 5
Julia Loatmen
Love going to this Outback very good service very friendly staff. The food is the best very good and different than any other food. Love the blooming onion and coconut Shrimp!
Service was great and timely
Atmosphere: 5
Food: 5
Service: 5
Salmon and shrimp was amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Onion Soup, Soup
Very very dissatisfied I will never bring my family here again. I’m in 54 years old and I never seen such lack of human consideration. Let’s start off by how yesterday evening I had a server by the name of Ariel or Eriel tall skinny girl with a bob, and tattoos very very rude little girl . I have been coming to OUTBACK in Jenkintown for over 8 years now and ever since they switched management , Jenkintown hires anybody they find off the street. First off I want to say she reeked of Marijuana and this is the second time I have came into this establishment and smelled her. I have asthma I can not nor do I want to smell like that so yes as soon as she walked to my table I asked her did she have spray to spray herself she laughed and walked off , she never introduced to me her name I had to find that out by asking another server, shortly after receiving our drinks, I then ordered a steak well done it came out cold, when I asked for her to have them heat it up she snatched my plate and rolled her eyes. Yes I’m not sure if miss lady had a bad day but you leave your problems at the door. Staff wise here has been getting really bad at this location. Very unacceptable. When she brought my food back out she roughly sat the plate in front of me. At that point I was completely in disgust I asked another server for a to go box paid for our food and left. I will be calling the store later on.
Atmosphere: 2
Food: 4
Service: 1
Staff was nice enough but 15 ppl came to our table and still nothing was right. Wrong salad dressing. Finally got the correct one as the food came out. Food was NOT hot. Pasta was gummy; likely under cooked. Ordered hot tea and recvd hot water with no tea bag or sugar. Asked for silverware 3 times. Couldn't get servers attention so walked to mgr to ask for takeout box and check. After 3 walks to the register to ask for things that were a no brainer I was tempted not to leave a tip at all, but left one in the end.
Service is just "not" there for this location (Jenkintown)...always something. I usually avoid it and tonight was a reminder why. Chose this location if you can stand the wait before, and during your dining experience and don't mind asking for every little thing and waiting for it.
Atmosphere: 3
Food: 3
Service: 2
First, let me start off. The place was nice and clean the hostess and the waitress. The whole atmosphere was very friendly. Food was good. This is my favorite spot. I went to a lot of outback, but this one in Jenkintown at home very very nice atmosphere and very friendly plenty of parking, grateful wheelchair And the service was great. Staff was very friendly. I get this place to five.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Skillet Cookie, Chicken and Shrimp Alfredo, Bloomin' Onion Rings, House Salad, Kookaburra Wings
Simply superb service - very courteous and accommodating host and server with a large party on a moments notice!
Atmosphere: 5
Food: 5
Service: 5
Piper was a fantastic server. The food was scrumptious! 😋👍👍
Atmosphere: 5
Food: 5
Service: 5
Clean store with friendly staff. Menu has been upgraded, so it has a lot of options.
Atmosphere: 4
Food: 5
Service: 4
This is a solid example of the restaurant chain. The staff are friendly and the food is what you expect. I was happy with the gluten free options available.
Atmosphere: 4
Food: 4
Service: 4
The waitress made this meal not the food for me. The shrimp scampi was horrible🤮🤢so salty I could feel an instant spike in my blood pressure and couldn't eat it. Horrible that chefs don't taste before serving food... terrible. However...our wait staff were friendly, welcoming, attentive and professional...
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
The steak was half burnt and I asked for medium. The salad and dressing was lovely. Food was average. The service not bad.
Atmosphere: 3
Food: 3
Service: 5
Love going to this Outback very good service very friendly staff. The food is the best very good and different than any other food. Love the blooming onion and coconut Shrimp!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bloomin' Onion Rings, Lemonade
Great food and great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster
Good food, fast service, friendly people!
Atmosphere: 5
Food: 5
Service: 5
Haven't been to Outback in year's, the food was delicious 😋 the waitress was very nice.
Atmosphere: 5
Food: 5
Service: 5
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