My order is usually always perfect & the staff at this location are awesome & friendly! Best staff at a Dunkin that I've been to for sure.
Atmosphere: 5
Food: 5
Service: 5
Kylee Hedrick
This place is so bad it doesn’t even deserve a star. I go to this dunkin at least once a week because it’s the only coffee place within 20 minutes of my house and school. The workers are so unbelievably rude but today was the worst it’s been. The drive through ladies didn’t hear one of the drinks I was ordering so as I know with working in customer service I asked if she wants me to come inside so I wasn’t holding up the line. The way she explained she said that I ordered a different drink and listed it off which I did she just didn’t hear my second one. She made it for me and was like you didn’t order this but we won’t charge you for it. She says that in the most condescending voice. I then go to my car and try my drink. It is so bitter and awful. I regularly get this drink and it has never tasted so bad. I then go back inside and ask if they can add liquid sugar or anything to it. I also said if it’s easier can they just make a second one and i’ll pay for it. They said no and scoffed. Every-time went I hated how the first part of my morning would be bothered by the unpleasant workers but I wanted coffee so I continued to go until today was my last time because of how badly it was made and how I was personally treated. I hope the two specific workers have an awful day. Maybe some day they will learn how to do their job. It would be even better if they were fired.
Atmosphere: 1
Food: 1
Service: 1
Shannen Baker
Stop here if you like disappointment for breakfast. I had to stop coming here because there's always a problem either 1. With the speaker 2. Tap to pay or 3. The order is wrong. Also, the one lady ALWAYS seems to have an attitude.
Atmosphere: 1
Food: 1
Service: 1
Kimberley Brown
I come here every day! Pretty sure when I place my order through the drive through that they know it’s me now. They got my order down perfect.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts
Becky Keen
Everyone knows me by name! Orders are always fast and
Atmosphere: 5
Food: 5
Service: 5
Bella Madden
This was a horrible experience. They tried to charge our little sister for water even though it should be free. They kept laughing at us and told us to stop messing around when all we did was leave go somewhere else and come back because we needed water which we didn’t get because they tried to charge us. I will never support this Dunkin or ever come back. such a disgrace to westmont which should be a welcoming environment for kids.
Stone Stuart
We came to Dunkin today and the workers were laughing at us and giving us dirty looks,tried to charge my 9 year old sister For a water! I will never come back in the photo I put you can see him laughing at my little
Atmosphere: 1
Food: 1
Service: 1
Terri C.
Tasty donuts, good coffee. Not the most super-friendly staff but, eh ... delicious sugary things and caffeine go a long way.
This is what you’d get if you’d ask for less ice. Very
Atmosphere: 1
Food: 1
Service: 1
Emma Zimmerman
I always go to Dunkin when I can like 1 or 2 times a week and I never regret my visits either, great food and amazing staff!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Egg and Cheese, Donuts, Everything Stuffed Bagel Minis
Rich Adams
Don't expect much customer service. I've stopped at this location twice in 6 months, both times I stood at the counter waiting for 5 minutes while employees stood chatting at the drivethru window. When I was waited on, the girl acted like I was intruding on her time. That and your prices will lead me elsewhere.
j.galasso
Donuts are ok... But not as good as years ago. Coffee is decent.
Atmosphere: 3
Food: 2
Service: 3
Pete Dean
Ordered a plain croissant with the rest of my order. It was missing when I picked up everything at the other end of the counter. I mentioned it was missing and one of the girls walked over to grab a croissant for me, which took some time and I overheard the manager yelling we’re using those, I’m not wasting them. Obviously it was in regard to the croissants that they gave me. It was undercooked, flat and sliced in half. I guess that’s what I get for not checking my order before I leave. I called and spoke with the manager who said that she could not credit my account and that she would be willing to replace it. I told her I was not driving in a half hour round trip for $1.79 croissant and wanted it credited to my account. Which she said they would replace next time I come in. I Replied I’m from out of town and will not be coming to this establishment again and she said there’s nothing she can do, unless I wanna come in for a replacement. Poor management to even think that somebody would want to eat a raw, squished and sliced croissant .
Doughnuts were greasy and way overpriced . Loud in seating area. Sorry, won't be back.
Atmosphere: 1
Food: 2
Service: 3
Everything was made as I ordered, and my food was actually hot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Black Pepper Breakfast Sandwich, Donuts, Caramel Iced Macchiato, Everything Stuffed Bagel Minis, Bagels, Munchkins Donut Hole Treats, Bacon Egg and Cheese
My order is usually always perfect & the staff at this location are awesome & friendly! Best staff at a Dunkin that I've been to for sure.
Atmosphere: 5
Food: 5
Service: 5
This place is so bad it doesn’t even deserve a star. I go to this dunkin at least once a week because it’s the only coffee place within 20 minutes of my house and school. The workers are so unbelievably rude but today was the worst it’s been. The drive through ladies didn’t hear one of the drinks I was ordering so as I know with working in customer service I asked if she wants me to come inside so I wasn’t holding up the line. The way she explained she said that I ordered a different drink and listed it off which I did she just didn’t hear my second one. She made it for me and was like you didn’t order this but we won’t charge you for it. She says that in the most condescending voice. I then go to my car and try my drink. It is so bitter and awful. I regularly get this drink and it has never tasted so bad. I then go back inside and ask if they can add liquid sugar or anything to it. I also said if it’s easier can they just make a second one and i’ll pay for it. They said no and scoffed. Every-time went I hated how the first part of my morning would be bothered by the unpleasant workers but I wanted coffee so I continued to go until today was my last time because of how badly it was made and how I was personally treated. I hope the two specific workers have an awful day. Maybe some day they will learn how to do their job. It would be even better if they were fired.
Atmosphere: 1
Food: 1
Service: 1
Stop here if you like disappointment for breakfast. I had to stop coming here because there's always a problem either 1. With the speaker 2. Tap to pay or 3. The order is wrong. Also, the one lady ALWAYS seems to have an attitude.
Atmosphere: 1
Food: 1
Service: 1
I come here every day! Pretty sure when I place my order through the drive through that they know it’s me now. They got my order down perfect.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts
Everyone knows me by name! Orders are always fast and
Atmosphere: 5
Food: 5
Service: 5
This was a horrible experience. They tried to charge our little sister for water even though it should be free. They kept laughing at us and told us to stop messing around when all we did was leave go somewhere else and come back because we needed water which we didn’t get because they tried to charge us. I will never support this Dunkin or ever come back. such a disgrace to westmont which should be a welcoming environment for kids.
We came to Dunkin today and the workers were laughing at us and giving us dirty looks,tried to charge my 9 year old sister For a water! I will never come back in the photo I put you can see him laughing at my little
Atmosphere: 1
Food: 1
Service: 1
Tasty donuts, good coffee. Not the most super-friendly staff but, eh ... delicious sugary things and caffeine go a long way.
Restaurantji Recommends
This is what you’d get if you’d ask for less ice. Very
Atmosphere: 1
Food: 1
Service: 1
I always go to Dunkin when I can like 1 or 2 times a week and I never regret my visits either, great food and amazing staff!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Egg and Cheese, Donuts, Everything Stuffed Bagel Minis
Don't expect much customer service. I've stopped at this location twice in 6 months, both times I stood at the counter waiting for 5 minutes while employees stood chatting at the drivethru window. When I was waited on, the girl acted like I was intruding on her time. That and your prices will lead me elsewhere.
Donuts are ok... But not as good as years ago. Coffee is decent.
Atmosphere: 3
Food: 2
Service: 3
Ordered a plain croissant with the rest of my order. It was missing when I picked up everything at the other end of the counter. I mentioned it was missing and one of the girls walked over to grab a croissant for me, which took some time and I overheard the manager yelling we’re using those, I’m not wasting them. Obviously it was in regard to the croissants that they gave me. It was undercooked, flat and sliced in half. I guess that’s what I get for not checking my order before I leave. I called and spoke with the manager who said that she could not credit my account and that she would be willing to replace it. I told her I was not driving in a half hour round trip for $1.79 croissant and wanted it credited to my account. Which she said they would replace next time I come in. I Replied I’m from out of town and will not be coming to this establishment again and she said there’s nothing she can do, unless I wanna come in for a replacement. Poor management to even think that somebody would want to eat a raw, squished and sliced croissant .