I ordered an 11 in. meatball sub to go. I expected a fresh sub. Before I left I noticed it was 10.00, which I thought nothing of it. I went home opened my sub and found that the sauce and meatballs were dry the bread seemed like it was reheated, a little dry and wrinkled like what you get when you have a bin in the microwave a little too long. This is the 2nd time I had a problem with my sub order, the first time it was burnt. The girl behind the counter was nice and the service was fast. My complaints are the subs are not worth it if they do this when I order. ?
Atmosphere: 4
Food: 1
Service: 4
Mindi Dively
Why is it that EVERY SINGLE TIME I go in the Main Street location the service attitudes are RUDE SHORT AND JUST NOT CUSTOMER SERVICE FRIENDLY smh ??♀️, if you don’t like YOUR JOB just QUIT already!!!!! It’s off putting and negative energy/vibes make Customers go ELSEWHERE!!!!!P.S. Em’s Sugar cookies are ? ? ?
Atmosphere: 3
Food: 4
Service: 2
Sandy Sadler
Ordered a #1 on menu or a regular sub 22 in. Got back to Indiana and had a sub with one kind of meat . To far.away to return not very happy.
Atmosphere: 4
Food: 1
Service: 4
jamie marsh
Pretty great food, have had few bad experiences. I miss the coconut cookies they no loner make.
Fran Benfield
Em’s has one of the greatest employees of all times! I ordered a wrap which came to $7.84 and took what I thought was 2 five dollar bills from my pocket and it was only a five snd a one. I apologized and said I thought I brought 2 fives. I was ready to cancel the order and she took 2 dollars out of her pocket! What a sweetheart, I thanked her and told her I would be back with my 5. The register tape said Danielle. I did return and gave her the 5 and thanked her again.
Atmosphere: 5
Food: 5
Service: 5
Stacey Karelitz
The one lady that was working was yelling at employees being so rude to customers screaming in her phone. She should not have a job. Absolutely miserable.
Atmosphere: 1
Food: 5
Service: 1
Walt Renaud
So where do I start. Food average, service, self serve with the exception of your sandwich. Relatively clean atmosphere. Walked in 20 mins before 6pm closing time. Unknownst to us at the time. Wife's sandwich came with brown lettuce and no cheese. At 6:05 pm we're and informed by kitchen staff that we need to " clean up, cause we are closing" I gave her a thumbs up. She could see we actually done at that time and ready to head the REO Speedwagon concert, up the street. Then several mins later she return. Just to reiterate what she said minutes earlier.
Atmosphere: 1
Food: 3
Service: 1
Jennifer Ray
Even though this location has a huge dining area, it appears most people do take out. Their bread is still very delicious. However, they need a better veggie selection for their veggie sub.
Atmosphere: 5
Food: 5
Service: 5
Beth G
The subs are okay. Having eating at Em’s as a kid, I’m really not a fan of the new bread they use for the subs. It will not continue to be a must have for me when I visit.
Sarah Watson
I Always get a meatball sub and soup. Normally I get Vegetable soup but if you get the chance to have the Potato Soup then you muuuussttt dooo itttt! So yummy:) also GOBS; gobs are bomb from ems:)
Food is good as always but some of the staff are straight up rude and acted like it was an inconvenience to do their job
Atmosphere: 4
Food: 5
Service: 3
Phil Scott
Excellent food and service.
Atmosphere: 5
Food: 5
Service: 5
Phil Polderdyke
Excellent food and service.
Google user
Great food. Underrated food actually. Some of the staff is just plain rude unfortunately
ThoughtsofRS
Ems Subs was an okay stop in Johnstown. The subs were okay but the bread seemed a bit slimmer than on other subs. They did use plenty of meat and veggies and the service was nice. Good but not extraordinary.
I ordered an 11 in. meatball sub to go. I expected a fresh sub. Before I left I noticed it was 10.00, which I thought nothing of it. I went home opened my sub and found that the sauce and meatballs were dry the bread seemed like it was reheated, a little dry and wrinkled like what you get when you have a bin in the microwave a little too long. This is the 2nd time I had a problem with my sub order, the first time it was burnt. The girl behind the counter was nice and the service was fast. My complaints are the subs are not worth it if they do this when I order. ?
Atmosphere: 4
Food: 1
Service: 4
Why is it that EVERY SINGLE TIME I go in the Main Street location the service attitudes are RUDE SHORT AND JUST NOT CUSTOMER SERVICE FRIENDLY smh ??♀️, if you don’t like YOUR JOB just QUIT already!!!!! It’s off putting and negative energy/vibes make Customers go ELSEWHERE!!!!!P.S. Em’s Sugar cookies are ? ? ?
Atmosphere: 3
Food: 4
Service: 2
Ordered a #1 on menu or a regular sub 22 in. Got back to Indiana and had a sub with one kind of meat . To far.away to return not very happy.
Atmosphere: 4
Food: 1
Service: 4
Pretty great food, have had few bad experiences. I miss the coconut cookies they no loner make.
Em’s has one of the greatest employees of all times! I ordered a wrap which came to $7.84 and took what I thought was 2 five dollar bills from my pocket and it was only a five snd a one. I apologized and said I thought I brought 2 fives. I was ready to cancel the order and she took 2 dollars out of her pocket! What a sweetheart, I thanked her and told her I would be back with my 5. The register tape said Danielle. I did return and gave her the 5 and thanked her again.
Atmosphere: 5
Food: 5
Service: 5
The one lady that was working was yelling at employees being so rude to customers screaming in her phone. She should not have a job. Absolutely miserable.
Atmosphere: 1
Food: 5
Service: 1
So where do I start. Food average, service, self serve with the exception of your sandwich. Relatively clean atmosphere. Walked in 20 mins before 6pm closing time. Unknownst to us at the time. Wife's sandwich came with brown lettuce and no cheese. At 6:05 pm we're and informed by kitchen staff that we need to " clean up, cause we are closing" I gave her a thumbs up. She could see we actually done at that time and ready to head the REO Speedwagon concert, up the street. Then several mins later she return. Just to reiterate what she said minutes earlier.
Atmosphere: 1
Food: 3
Service: 1
Even though this location has a huge dining area, it appears most people do take out. Their bread is still very delicious. However, they need a better veggie selection for their veggie sub.
Atmosphere: 5
Food: 5
Service: 5
The subs are okay. Having eating at Em’s as a kid, I’m really not a fan of the new bread they use for the subs. It will not continue to be a must have for me when I visit.
I Always get a meatball sub and soup. Normally I get Vegetable soup but if you get the chance to have the Potato Soup then you muuuussttt dooo itttt! So yummy:) also GOBS; gobs are bomb from ems:)
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Soup
Restaurantji Recommends
Food is good as always but some of the staff are straight up rude and acted like it was an inconvenience to do their job
Atmosphere: 4
Food: 5
Service: 3
Excellent food and service.
Atmosphere: 5
Food: 5
Service: 5
Excellent food and service.
Great food. Underrated food actually. Some of the staff is just plain rude unfortunately
Ems Subs was an okay stop in Johnstown. The subs were okay but the bread seemed a bit slimmer than on other subs. They did use plenty of meat and veggies and the service was nice. Good but not extraordinary.