This was my first time eating Panera. It was average. The counter staff was unfriendly and spoke to the customer in front of us like they were idiots so we opted to just use the kiosk. The staff spent more time having "girl time" in the lobby with their friends that came in and out. Our food was ok, at best. The bacon Mac and cheese was just Mac and cheese with no more than a tablespoon of bacon on top. My sandwich was ok, no complaints. My bf got a soup and it had that "straight from the can" taste. His sandwich was ok as well. We ordered a chocolate chip cookie too, and it looked like someone punched it about 6x before bagging it. I will say that I liked it the best though. So to sum it all up- *condescending staff that would rather mingle in the lobby. The guys making the food were doing what they were supposed to. *Mid-average food. *High prices for what you get.
Atmosphere: 5
Food: 4
Service: 4
Julie Flesher
I ordered a chicken avocado sandwich...chunks of chicken, very little avocado.
Kid-friendliness: My grandchildren love to eat there, yummy mac.n.cheese.
Atmosphere: 5
Food: 3
Service: 3
Mandy Baney
The people working register need to do their jobs better. Paying attention to the work and not just talking to each other about boys and school. My order sat getting cold while these girls just talked away. And then when I asked about my food they laughed it off. Terrible customer service. When I called the manager she barely apologized and didn't try to say or do anything to remedy the problem. They need re-trained.
Love the restaurant, but the manager seemed to be”inconvenienced” by having to actually take my order vs me entering it in.
Sorry, but that’s your job Tiffany!
Do better, try smiling ?
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Fuji Apple Chicken Salad
Mark A
Panera used to be one of my favorite spots. Service has really declined. The portions have also gotten smaller and prices have gone through the roof.
Atmosphere: 2
Food: 2
Service: 1
Emma Albright
very bad experience. went up to the register to order and the girl working there was not nice at all!! food was good, but the girl at the register didn’t even talk to me when i went up. what happened to the costumer service here?
Atmosphere: 3
Food: 3
Service: 1
Dave Warren
Not even remote affordable anymore. The food quality has also diminished. Panera was never great, but it was consistent. Now it's just consistently mediocre.
Atmosphere: 3
Food: 3
Service: 3
Kenneth Beaner
There new menu is lacking a lot of variety. The quality is there but serving size is guessable.. The breakfast menu has decreased along with smaller bagels and a smaller pastries selection
Staff very helpful is scheduling their community room. I enjoy the oatmeal and salad options.
Atmosphere: 4
Food: 4
Service: 4
Mark Kubasky
Had the soup and half a sandwich.Both were good..
Parking: Alot . It was in a plaza
Atmosphere: 5
Food: 5
Service: 5
Cherresse K
Friendly customer
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chipotle Chicken Scrambled Egg & Avocado on Ciabatta
sean guertin
I had actually never been to a Panera before. Had a bowl of broccoli cheddar soup that was great and a half a steak and white cheddar sandwich. Soup was great, bread was great, but the sandwich was
Atmosphere: 4
Food: 4
Service: 4
Jonah Baksa
Turkey chili, french onion soup, creamy tomato soup, chicken and wild rice soup, sandwhiches, bread, chips, drinks, it was delicious. Location was clean and modern, staff were friendly and efficient, highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Baguette, Creamy Tomato Soup, Bistro French Onion Soup
This was my first time eating Panera. It was average. The counter staff was unfriendly and spoke to the customer in front of us like they were idiots so we opted to just use the kiosk. The staff spent more time having "girl time" in the lobby with their friends that came in and out.
Our food was ok, at best. The bacon Mac and cheese was just Mac and cheese with no more than a tablespoon of bacon on top. My sandwich was ok, no complaints. My bf got a soup and it had that "straight from the can" taste. His sandwich was ok as well. We ordered a chocolate chip cookie too, and it looked like someone punched it about 6x before bagging it. I will say that I liked it the best though.
So to sum it all up-
*condescending staff that would rather mingle in the lobby. The guys making the food were doing what they were supposed to.
*Mid-average food.
*High prices for what you get.
Atmosphere: 5
Food: 4
Service: 4
I ordered a chicken avocado sandwich...chunks of chicken, very little avocado.
Kid-friendliness: My grandchildren love to eat there, yummy mac.n.cheese.
Atmosphere: 5
Food: 3
Service: 3
The people working register need to do their jobs better. Paying attention to the work and not just talking to each other about boys and school. My order sat getting cold while these girls just talked away. And then when I asked about my food they laughed it off. Terrible customer service. When I called the manager she barely apologized and didn't try to say or do anything to remedy the problem. They need
re-trained.
Atmosphere: 1
Food: 2
Service: 1
Skimpy with portions.
Atmosphere: 4
Food: 3
Service: 4
Great employees
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Broccoli Cheddar Soup, Creamy Tomato Soup, Mediterranean Veggie
Love the restaurant, but the manager seemed to be”inconvenienced” by having to actually take my order vs me entering it in.
Sorry, but that’s your job Tiffany!
Do better, try smiling ?
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Fuji Apple Chicken Salad
Panera used to be one of my favorite spots. Service has really declined. The portions have also gotten smaller and prices have gone through the roof.
Atmosphere: 2
Food: 2
Service: 1
very bad experience. went up to the register to order and the girl working there was not nice at all!! food was good, but the girl at the register didn’t even talk to me when i went up. what happened to the costumer service here?
Atmosphere: 3
Food: 3
Service: 1
Not even remote affordable anymore. The food quality has also diminished. Panera was never great, but it was consistent. Now it's just consistently mediocre.
Atmosphere: 3
Food: 3
Service: 3
There new menu is lacking a lot of variety. The quality is there but serving size is guessable.. The breakfast menu has decreased along with smaller bagels and a smaller pastries selection
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Staff very helpful is scheduling their community room. I enjoy the oatmeal and salad options.
Atmosphere: 4
Food: 4
Service: 4
Had the soup and half a sandwich.Both were good..
Parking: Alot . It was in a plaza
Atmosphere: 5
Food: 5
Service: 5
Friendly customer
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chipotle Chicken Scrambled Egg & Avocado on Ciabatta
I had actually never been to a Panera before. Had a bowl of broccoli cheddar soup that was great and a half a steak and white cheddar sandwich. Soup was great, bread was great, but the sandwich was
Atmosphere: 4
Food: 4
Service: 4
Turkey chili, french onion soup, creamy tomato soup, chicken and wild rice soup, sandwhiches, bread, chips, drinks, it was delicious. Location was clean and modern, staff were friendly and efficient, highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Baguette, Creamy Tomato Soup, Bistro French Onion Soup
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