We have we have Panera many years in different locations. Haven't eaten there for several years and went to one today. Was very disappointed. The soup bowls were smaller the sandwiches were smaller. Even the spoons were smaller but the prices were higher. It was not the quality that I remember, we were very disappointed. Probably won't come back again.
Atmosphere: 3
Food: 3
Service: 3
Mr. Bad Example
Stopped in for a loaf of bread the other day. The bakery was empty, luckily they did have the loaf I wanted. Asked for it to be sliced, got it stuffed in a bag and it was barely tied, not even a twist tie. Ron Shaich wouldn't have let this happen if it was still on his watch. I'll try again, hopefully they will actually have a few scones left to purchase. I know I can order ahead, but I never know when I'll get the Panera itch, especially with Lambcakes in town.
Atmosphere: 3
Food: 5
Service: 4
Michael Bittner
We had a good lunch at Panera. It was even better when my wife's rewards lowered the tab by a third.
Atmosphere: 4
Food: 5
Service: 5
Mike Peterson
As always it's a great staff that makes the establishment great. This is that place!
Atmosphere: 5
Food: 5
Service: 5
Kelly K (HellCat)
This was my first time eating Panera. It was average. The counter staff was unfriendly and spoke to the customer in front of us like they were idiots so we opted to just use the kiosk. The staff spent more time having "girl time" in the lobby with their friends that came in and out. Our food was ok, at best. The bacon Mac and cheese was just Mac and cheese with no more than a tablespoon of bacon on top. My sandwich was ok, no complaints. My bf got a soup and it had that "straight from the can" taste. His sandwich was ok as well. We ordered a chocolate chip cookie too, and it looked like someone punched it about 6x before bagging it. I will say that I liked it the best though. So to sum it all up- *condescending staff that would rather mingle in the lobby. The guys making the food were doing what they were supposed to. *Mid-average food. *High prices for what you get.
Atmosphere: 5
Food: 4
Service: 4
Julie Flesher
I ordered a chicken avocado sandwich...chunks of chicken, very little avocado.
Kid-friendliness: My grandchildren love to eat there, yummy mac.n.cheese.
Atmosphere: 5
Food: 3
Service: 3
Mandy Baney
The people working register need to do their jobs better. Paying attention to the work and not just talking to each other about boys and school. My order sat getting cold while these girls just talked away. And then when I asked about my food they laughed it off. Terrible customer service. When I called the manager she barely apologized and didn't try to say or do anything to remedy the problem. They need re-trained.
Love the restaurant, but the manager seemed to be”inconvenienced” by having to actually take my order vs me entering it in.
Sorry, but that’s your job Tiffany!
Do better, try smiling ?
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Fuji Apple Chicken Salad
Mark A
Panera used to be one of my favorite spots. Service has really declined. The portions have also gotten smaller and prices have gone through the roof.
Atmosphere: 2
Food: 2
Service: 1
Emma Albright
very bad experience. went up to the register to order and the girl working there was not nice at all!! food was good, but the girl at the register didn’t even talk to me when i went up. what happened to the costumer service here?
Atmosphere: 3
Food: 3
Service: 1
Dave Warren
Not even remote affordable anymore. The food quality has also diminished. Panera was never great, but it was consistent. Now it's just consistently mediocre.
Atmosphere: 3
Food: 3
Service: 3
Kenneth Beaner
There new menu is lacking a lot of variety. The quality is there but serving size is guessable.. The breakfast menu has decreased along with smaller bagels and a smaller pastries selection
Food was terrible
Atmosphere: 1
Food: 1
Service: 2
We have we have Panera many years in different locations. Haven't eaten there for several years and went to one today. Was very disappointed. The soup bowls were smaller the sandwiches were smaller. Even the spoons were smaller but the prices were higher. It was not the quality that I remember, we were very disappointed. Probably won't come back again.
Atmosphere: 3
Food: 3
Service: 3
Stopped in for a loaf of bread the other day. The bakery was empty, luckily they did have the loaf I wanted. Asked for it to be sliced, got it stuffed in a bag and it was barely tied, not even a twist tie.
Ron Shaich wouldn't have let this happen if it was still on his watch.
I'll try again, hopefully they will actually have a few scones left to purchase. I know I can order ahead, but I never know when I'll get the Panera itch, especially with Lambcakes in town.
Atmosphere: 3
Food: 5
Service: 4
We had a good lunch at Panera. It was even better when my wife's rewards lowered the tab by a third.
Atmosphere: 4
Food: 5
Service: 5
As always it's a great staff that makes the establishment great. This is that place!
Atmosphere: 5
Food: 5
Service: 5
This was my first time eating Panera. It was average. The counter staff was unfriendly and spoke to the customer in front of us like they were idiots so we opted to just use the kiosk. The staff spent more time having "girl time" in the lobby with their friends that came in and out.
Our food was ok, at best. The bacon Mac and cheese was just Mac and cheese with no more than a tablespoon of bacon on top. My sandwich was ok, no complaints. My bf got a soup and it had that "straight from the can" taste. His sandwich was ok as well. We ordered a chocolate chip cookie too, and it looked like someone punched it about 6x before bagging it. I will say that I liked it the best though.
So to sum it all up-
*condescending staff that would rather mingle in the lobby. The guys making the food were doing what they were supposed to.
*Mid-average food.
*High prices for what you get.
Atmosphere: 5
Food: 4
Service: 4
I ordered a chicken avocado sandwich...chunks of chicken, very little avocado.
Kid-friendliness: My grandchildren love to eat there, yummy mac.n.cheese.
Atmosphere: 5
Food: 3
Service: 3
The people working register need to do their jobs better. Paying attention to the work and not just talking to each other about boys and school. My order sat getting cold while these girls just talked away. And then when I asked about my food they laughed it off. Terrible customer service. When I called the manager she barely apologized and didn't try to say or do anything to remedy the problem. They need
re-trained.
Atmosphere: 1
Food: 2
Service: 1
Skimpy with portions.
Atmosphere: 4
Food: 3
Service: 4
Great employees
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Broccoli Cheddar Soup, Creamy Tomato Soup, Mediterranean Veggie
Restaurantji Recommends
Love the restaurant, but the manager seemed to be”inconvenienced” by having to actually take my order vs me entering it in.
Sorry, but that’s your job Tiffany!
Do better, try smiling ?
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Fuji Apple Chicken Salad
Panera used to be one of my favorite spots. Service has really declined. The portions have also gotten smaller and prices have gone through the roof.
Atmosphere: 2
Food: 2
Service: 1
very bad experience. went up to the register to order and the girl working there was not nice at all!! food was good, but the girl at the register didn’t even talk to me when i went up. what happened to the costumer service here?
Atmosphere: 3
Food: 3
Service: 1
Not even remote affordable anymore. The food quality has also diminished. Panera was never great, but it was consistent. Now it's just consistently mediocre.
Atmosphere: 3
Food: 3
Service: 3
There new menu is lacking a lot of variety. The quality is there but serving size is guessable.. The breakfast menu has decreased along with smaller bagels and a smaller pastries selection
Atmosphere: 4
Food: 3
Service: 4
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