Swatara Coffee Company

40 W Market St, Jonestown
(717) 865-1800

Recent Reviews

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Samantha Reichert

Been a regular customer for years, and the quality of the drinks is great. The service can be disappointing, I have waited before for 45 minutes to find out my order got “lost” and needed to be redone. It happens, I get it…however, we just had a group of 4, and they were busy, but 3 of us got our drinks within about 15 minutes, and one waited while 2 drinks that were ordered after us were served, so we kept waiting. Finally we asked if our order would soon be ready and we were told “sorry, we’re busy.” About 25 more minutes passed, with additional orders placed after us, groups that got their drinks first, about 6 more drinks…we said to the staff that we’d like a refund, we needed to leave. The staff wasn’t polite about it and said “I think your drink is done,” and they pulled it out from behind there counter where it was sitting for who knows how long….we stood there for 45 minutes, gave a reminder, and they never put it out and weren’t even nice about it. Extremely disappointed…didn’t try to make up for the ridiculous wait or the fact that they kept cranking out drinks for people that ordered well after us…some 45 minutes after us. As a regular, I gotta admit it’ll be a while before I consider going back. To act that way when the customer isn’t in the wrong, felt forgotten, and then almost as if it was done on purpose after we politely asked if our order was coming up is very disappointing, and like I said…seems to happen more than it should at this one location (because we frequent their other locations as well.) After asking for a refund because we needed to leave, and our coffee that had apparently been sitting there after we asked for it was just handed over, like we were a problem was ridiculous. Not very good service at all, sad to say.

Food: 5

Service: 1

priscilla pagan

The best part of this coffee shop is the young ladies that work there they are so very nice and attentive. The coffee was very good as well. The only problem I have with this place is the high priced sandwiches for gods sake I’m from NYC and that is how much they charge in manhattan for a sandwich. We are in central Pa for me these sandwich prices are ludicrous.

Atmosphere: 5

Food: 3

Service: 5

Kristin Fuoco

Stopped in here a few times during a work trip and was really pleasantly surprised by food, drinks and atmosphere! Super cute and incredibly good coffee. Excited to take another work trip down that way soon!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Espresso Ect, Bakery

Mia S

Nice lovely place recharge your energy.

Atmosphere: 5

Food: 5

Service: 5

Korina Sensenig

adorable coffee shop with amazing drinks ?

Atmosphere: 5

Food: 5

Service: 5

David Braciszewski

Nice little spot. Very friendly. Lattes in the morning and went back for an iced coffee a little later.

Atmosphere: 5

Krispy Toon's

I’ve been coming here for years. Loved it. But I will no longer go here. The new owners are terrible….rick just fires people. The atmosphere is terrible. I do not recommend going here. I cannot support such a horrible person.

Atmosphere: 1

Food: 1

Service: 1

Ali PK

I just stopped by to get hot latte which was ok! Staff was friendly and place was nice!

Atmosphere: 5

Food: 4

Service: 5

Maria Zimmerman

This place is the cutest little place ever! And I got an iced carmal latte with sweet cream, and it was the best ever!! Perfect place to go catch up with a friend ?

Atmosphere: 5

Food: 5

Service: 5

Bethany Taylor

Really bad.

Heather Wolfgang

It’s unfortunate how this business has declined. It was once a great community spot with local ties. Management appears demeaning to employees and it’s no longer a comfortable place to sit, enjoy a coffee, and interact with the baristas.

Heather Landis

It’s unfortunate how this business has declined. It was once a great community spot with local ties. Management appears demeaning to employees and it’s no longer a comfortable place to sit, enjoy a coffee, and interact with the baristas.

Emily Mack

It's a cute shop, but the coffee was not my favorite.

Atmosphere: 5

Food: 3

Service: 5

Barca Hrebickova

Best vanilla latte that I ever had!!!!

Atmosphere: 5

Food: 5

Service: 5

Amber Pirrera

So I am still sitting in this lovely coffee establishment writing this review because they are just that dang good!Before we forget, I got the Toffee Nut Latte and hubby got the French Press Hazelnut ? they are so so lovely! We will definitely be back!!

Atmosphere: 5

Food: 5

Service: 5

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