Terrible bagel! They dont know how to make a bagel! Shut this place down!!
Atmosphere: 1
Food: 1
Service: 1
John huard jr
Want one in
Atmosphere: 5
Food: 5
Service: 5
deanna rose
YAY for gf bagels !!! Im sad they’re so expensive:,(
Atmosphere: 3
Food: 4
Service: 3
Ryan DeCurtis
So good!
Atmosphere: 5
Food: 5
Service: 5
Patricio Z
Grest place to taste Bagles smoky canadian style
Atmosphere: 5
Food: 5
Service: 4
J C
Reasonably priced sandwiches but today my bagel was still raw in the middle. Filthy bathroom - clearly not cleaned regularly. Makes me wonder what the cleaning practices are for the food prep area.
Atmosphere: 1
Food: 2
Service: 2
Christian Marks
Below is the email I sent to their corporate team last Friday. I still have gotten no response. Great bagels, terrible attitudes.
I'm reaching out to see if I could have the contact information for a representative to discuss an issue that occurred today. This past year I have place 20-30 orders, every Friday, at your King of Prussia location for between 75$-100$ per order for work. This morning was my first poor experience with this location and it makes me revisit coming back in the future. I placed an online order for Pick Up at 9:45AM, I have attached a screenshot of my receipt from today. It was my first time using your online service to perform my order. My request is for each dozen to be bagged separately, as well as a half dozen bagged separately. The point of this is for dropping to different clients, where your business is also marketed. When I arrived at the location I waited until 9:45AM to give Alexis as much time as possible as she was busy, when I walked up at 9:45 my order was not ready and she grabbed the bags to get it ready. Instead of taking the time to complete the order, she took all other line orders and made me wait an additional 5 minutes. After finishing my order I received and it and realized the order was bagged incorrectly. When I approached Alexis I said "this is wrong" and we reviewed the receipt on the bag. She then , with attitude, told me I was wrong and that the order was correct and that just how they do it. I asked her to separate the half dozen for me and she was nice enough to do this. But while she was pulling out the half dozen I requested bagged separately, she decided to mutter to her coworker that I wanted them bagged separately, as if it's a difficult request. The reason I'm reaching out is because this is a routine order, I also work in the restaurant industry and didn't appreciate the way Alexis had an attitude instead of trying to assist and get me out the door. Again, I am just looking to articulate this with someone because there are other local businesses I'd be happy to spend the money in. Thank you for your time.
Atmosphere: 1
Food: 3
Service: 1
Chris Vorgity
They were busy on Labor Day but i still shouldn’t have to wait over 25 minutes for one sandwich.
Atmosphere: 2
Food: 3
Service: 2
Aarav Patel
Wasn’t to fond of it . My bagel was really hard .. and the cream cheese tasted outdated . Eh possibly won’t be back.
Everything was GREAT! Service was exceptional, bagels OUT OF THIS WORLD!
Atmosphere: 5
Food: 5
Service: 5
Daniel Dawson
This place has decent food but is very poorly run. They have somewhat smokey flavored bagels, if that’s your thing. It is never open on time, and employees are frequently arguing, running in to start a shift (presumably late), and food takes a very, very long time. I live right next to it without many other options in the AM, so it’s very unfortunate but no one has time to guess if they will actually be open according to their posted hours and then be able to dedicate 30+ mins to just take out a bagel sandwich (that is with essentially no line too).
Atmosphere: 3
Food: 4
Service: 2
D T
I grew up in NJ and NY, so I'm very particular about my bagels. This is the first bagel place I've had in my 11 years of living here that's actually comparable to what I had in my childhood. It was perfectly toasted. The sausage, egg, and cheese was well balanced (though I'll get Xtra cheese next time just because I like it). The place itself is modern and vibrant, and the staff were super friendly. I'll definitely be coming back very soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel with Hollandaise Cream Cheese, Carnegie Breakfast
Nicole Carter
The salted egg bagel is my favorite ?
Atmosphere: 5
Food: 5
Service: 4
Lisa Kneipp
Went here for the first time as finding a good bagel in this are isn’t easy. Let’s start this with food was good and I may give them a 2nd chance just because of that but they need better customer service or someone to manage the front of the house. When I went in there was no line but it still took almost 5 minutes of waiting for someone to take my order, I wasn’t even acknowledged . There were 4 employees working in the front and no one even could say “ someone will be right with you” I was just ignored. I then watch as the person who was supposed to make my order finish organizing her station before she starts mine. Grill guy finally jumps over and proceeds to make my order wrong - I had to stop him and he had to remake it. After 15 minutes I finally get my order no apologies. Bagel was good but for $15 I would expect it to be. Customer service training or management oversight needs to improve.
The people who work here are always awesome. I always enjoy going here for a breakfast sandwich and coffee
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Salted Egg Bagel, Bagel with Hollandaise Cream Cheese, Assorted Cream Cheese Spreads, Carnegie Breakfast
Terrible bagel! They dont know how to make a bagel! Shut this place down!!
Atmosphere: 1
Food: 1
Service: 1
Want one in
Atmosphere: 5
Food: 5
Service: 5
YAY for gf bagels !!! Im sad they’re so expensive:,(
Atmosphere: 3
Food: 4
Service: 3
So good!
Atmosphere: 5
Food: 5
Service: 5
Grest place to taste Bagles smoky canadian style
Atmosphere: 5
Food: 5
Service: 4
Reasonably priced sandwiches but today my bagel was still raw in the middle. Filthy bathroom - clearly not cleaned regularly. Makes me wonder what the cleaning practices are for the food prep area.
Atmosphere: 1
Food: 2
Service: 2
Below is the email I sent to their corporate team last Friday. I still have gotten no response. Great bagels, terrible attitudes.
I'm reaching out to see if I could have the contact information for a representative to discuss an issue that occurred today. This past year I have place 20-30 orders, every Friday, at your King of Prussia location for between 75$-100$ per order for work. This morning was my first poor experience with this location and it makes me revisit coming back in the future. I placed an online order for Pick Up at 9:45AM, I have attached a screenshot of my receipt from today. It was my first time using your online service to perform my order. My request is for each dozen to be bagged separately, as well as a half dozen bagged separately. The point of this is for dropping to different clients, where your business is also marketed. When I arrived at the location I waited until 9:45AM to give Alexis as much time as possible as she was busy, when I walked up at 9:45 my order was not ready and she grabbed the bags to get it ready. Instead of taking the time to complete the order, she took all other line orders and made me wait an additional 5 minutes. After finishing my order I received and it and realized the order was bagged incorrectly. When I approached Alexis I said "this is wrong" and we reviewed the receipt on the bag. She then , with attitude, told me I was wrong and that the order was correct and that just how they do it. I asked her to separate the half dozen for me and she was nice enough to do this. But while she was pulling out the half dozen I requested bagged separately, she decided to mutter to her coworker that I wanted them bagged separately, as if it's a difficult request. The reason I'm reaching out is because this is a routine order, I also work in the restaurant industry and didn't appreciate the way Alexis had an attitude instead of trying to assist and get me out the door. Again, I am just looking to articulate this with someone because there are other local businesses I'd be happy to spend the money in. Thank you for your time.
Atmosphere: 1
Food: 3
Service: 1
They were busy on Labor Day but i still shouldn’t have to wait over 25 minutes for one sandwich.
Atmosphere: 2
Food: 3
Service: 2
Wasn’t to fond of it . My bagel was really hard .. and the cream cheese tasted outdated . Eh possibly won’t be back.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
Everything was GREAT! Service was exceptional, bagels OUT OF THIS WORLD!
Atmosphere: 5
Food: 5
Service: 5
This place has decent food but is very poorly run. They have somewhat smokey flavored bagels, if that’s your thing. It is never open on time, and employees are frequently arguing, running in to start a shift (presumably late), and food takes a very, very long time. I live right next to it without many other options in the AM, so it’s very unfortunate but no one has time to guess if they will actually be open according to their posted hours and then be able to dedicate 30+ mins to just take out a bagel sandwich (that is with essentially no line too).
Atmosphere: 3
Food: 4
Service: 2
I grew up in NJ and NY, so I'm very particular about my bagels. This is the first bagel place I've had in my 11 years of living here that's actually comparable to what I had in my childhood. It was perfectly toasted. The sausage, egg, and cheese was well balanced (though I'll get Xtra cheese next time just because I like it). The place itself is modern and vibrant, and the staff were super friendly. I'll definitely be coming back very soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel with Hollandaise Cream Cheese, Carnegie Breakfast
The salted egg bagel is my favorite ?
Atmosphere: 5
Food: 5
Service: 4
Went here for the first time as finding a good bagel in this are isn’t easy. Let’s start this with food was good and I may give them a 2nd chance just because of that but they need better customer service or someone to manage the front of the house. When I went in there was no line but it still took almost 5 minutes of waiting for someone to take my order, I wasn’t even acknowledged . There were 4 employees working in the front and no one even could say “ someone will be right with you” I was just ignored. I then watch as the person who was supposed to make my order finish organizing her station before she starts mine. Grill guy finally jumps over and proceeds to make my order wrong - I had to stop him and he had to remake it. After 15 minutes I finally get my order no apologies. Bagel was good but for $15 I would expect it to be. Customer service training or management oversight needs to improve.
Atmosphere: 4
Food: 4
Service: 1
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