This is the worst sweet green location I’ve ever been to!! Workers are yelling at each other in front of customers, they seem bothered by customers questions and the they don’t put the full scoop of anything. Management really needs to step up!
hungry angela
Sweet greens, sweet service!
Leaf and Kevin were the best! Patient, kind and helpful—I left with a full tummy and full heart.
Great selection, fresh ingredients. Would recommend as a quick, energizing bite as you shop ‘til you drop.
Atmosphere: 5
Food: 5
Service: 5
chris c
i have never written a review in my whole life but the way i was treated by one of the workers there made me feel like i had to write something. so today i went to the king of prussia mall with my friend we are 16(me) and 17(her) after shopping for a bit we decided to get food i’ve never tried this restaurant but i decided to try because my friends food looked pretty good so i ended up going into the line. as i go into the line i see two workers they seemed busy so i was going to wait until they were done doing what they were doing(they both had two bowls in their hands) i wasn’t super hungry so i did not mind at all waiting because i know how it can be stressful in the kitchen sometimes from having friends who work in the food industry! but after one minute of standing one worker goes “are you going to order” so then i go and say “oh yeah sorry may i have the create your own bowl please” in a neutral voice not loud but not at all quiet then the other worker(the worker that was making my food and the worker that gave me and my friend the problem!) goes “can you speak up” and i go “yeah, sorry i have a hard time talking to people because i don’t like confrontation!” which i know confrontation is not the right word in this context but it was obvious i was telling him i have bad social anxiety. he goes “ok” then i ask him for lettuce and white rice and there was no problem so i was relieved because i thought maybe i was actually talking quiet and didn’t know it but then i go ask him for cucumbers and carrots and he rolls his eyes and asks my friend who is still next to me and has seen this all go down to order for me for my sake and then proceeded to ask her to do it for his sake. after that when i ask him for chicken then his coworker comes and starts a conversation with him and then he proceeds to say “oh he is shy and didn’t like confrontation but we all actually know what’s happening with them” implying that me and my friend whom is a person of color were being racist which i find that truly disgusting because i would never EVER imply that a kid is racist just because he simply has social anxiety. anyways the food was decent!
Atmosphere: 1
Food: 3
Service: 1
Lethal Sportsman
This store has continuously screwed up orders. The latest incident included ordering double steak and receiving no steak at all in my bowl. Corporate should review quality of this store.
Atmosphere: 1
Food: 1
Service: 1
Lee
Food was delicious! But I understand the comments on the service the woman you took my order rushed me and seemed to have an attitude. Other than that the portion was fine and the food was fresh
Atmosphere: 4
Food: 5
Service: 3
Gfzqdc
It's 2025, and sadly, racism behavior are still very real — even in upscale places like this mall.
Most of the staff were friendly, but I had a very upsetting interaction with the server in the photo. He was incredibly rude and condescending. It felt like every customer had to FOLLOW his personal rules. If you were still looking at the menu when he said “hi”, he will repeated that same word and let you order until you said “hi” back. “Please give me couple more minutes” is a NO, you have to say the word “hi”. He also corrected my wording in a patronizing way, then literally laughed in my face and mocked what I said. When I placed my order and said “lettuce,” he cut me off and said, “Oh, it’s not lettuce, it’s called romaine,” then laughed dismissively while repeating the word lettuce in a mocking tone. If I wanted kale, I would’ve said kale. If I meant spinach, I would’ve said spinach. Does sweet green has other lettuce than romaine? No! There’s no reason to belittle someone over how they phrase a food order.
His attitude was humiliating and felt deeply disrespectful and rude. I didn’t come here to be lectured, mocked, or made to feel out of place. This kind of behavior should have no place in public service, and it’s disappointing to encounter it in a place like this.
Atmosphere: 1
Food: 3
Service: 1
Philip T
Great good and fast service.
It wasin a mall so no real atmosphere.
Atmosphere: 3
Food: 5
Service: 5
Quanbtw
I’ve been a regular Sweetgreen customer, but the King of Prussia location just lost me for good. I ordered a salad and immediately noticed a cherry tomato that was soft, moldy, and clearly rotten—how does that even make it past prep? When I brought it to their attention, the staff brushed it off like it was no big deal and flat-out refused to give me a refund. Not a replacement, not a credit—nothing.
This isn’t a $5 salad. Sweetgreen charges premium prices for supposedly fresh, quality ingredients. If I wanted slimy produce and rude service, I could’ve gone to a gas station. Absolutely unacceptable and deeply disappointing from a brand that preaches sustainability and health but can’t handle basic food safety or customer care.
Avoid this location unless you enjoy paying top dollar for spoiled veggies and attitude.
PeekABU Prince
didnt even get my salad. dude shook his head at me when i asked the price of the chicken. rude
Atmosphere: 1
Service: 1
Malik
Rude staff, small portions, food not fresh. Do not even waste your money here. My bowl was not even half full, I had to chat with customer service for a refund. The avocado was brown and old. Save yourself the headache.
What is wrong is this store. Its a resturant in a food court. They do not let other people dine in inside. Hope U bankcrupt on day under such a cheap strategy.
Atmosphere: 1
Food: 1
Service: 1
Vin
I’ve come here a few times and each time I was served very small portions. For the price of the meals here I would at least expect my bowl to be full. There are better options nearby that will give you what you pay for.
Atmosphere: 5
Food: 2
Service: 3
Haotong Chen
If I could rate zero I would. The first black guy who served salad and rice (who worked on 1/26/25 noon shift) is very rude. I feel discriminated.
Atmosphere: 1
Food: 1
Service: 1
Sara Tahsin
The worst attitude from a worker there ever! I almost cried!
tltltt gg
The attendants were complaining each other and rude to the customers for no reason. Never been to a worse sweet green place. Terrible service just don’t go to this branch
This is the worst sweet green location I’ve ever been to!! Workers are yelling at each other in front of customers, they seem bothered by customers questions and the they don’t put the full scoop of anything. Management really needs to step up!
Sweet greens, sweet service!
Leaf and Kevin were the best! Patient, kind and helpful—I left with a full tummy and full heart.
Great selection, fresh ingredients. Would recommend as a quick, energizing bite as you shop ‘til you drop.
Atmosphere: 5
Food: 5
Service: 5
i have never written a review in my whole life but the way i was treated by one of the workers there made me feel like i had to write something. so today i went to the king of prussia mall with my friend we are 16(me) and 17(her) after shopping for a bit we decided to get food i’ve never tried this restaurant but i decided to try because my friends food looked pretty good so i ended up going into the line. as i go into the line i see two workers they seemed busy so i was going to wait until they were done doing what they were doing(they both had two bowls in their hands) i wasn’t super hungry so i did not mind at all waiting because i know how it can be stressful in the kitchen sometimes from having friends who work in the food industry! but after one minute of standing one worker goes “are you going to order” so then i go and say “oh yeah sorry may i have the create your own bowl please” in a neutral voice not loud but not at all quiet then the other worker(the worker that was making my food and the worker that gave me and my friend the problem!) goes “can you speak up” and i go “yeah, sorry i have a hard time talking to people because i don’t like confrontation!” which i know confrontation is not the right word in this context but it was obvious i was telling him i have bad social anxiety. he goes “ok” then i ask him for lettuce and white rice and there was no problem so i was relieved because i thought maybe i was actually talking quiet and didn’t know it but then i go ask him for cucumbers and carrots and he rolls his eyes and asks my friend who is still next to me and has seen this all go down to order for me for my sake and then proceeded to ask her to do it for his sake. after that when i ask him for chicken then his coworker comes and starts a conversation with him and then he proceeds to say “oh he is shy and didn’t like confrontation but we all actually know what’s happening with them” implying that me and my friend whom is a person of color were being racist which i find that truly disgusting because i would never EVER imply that a kid is racist just because he simply has social anxiety. anyways the food was decent!
Atmosphere: 1
Food: 3
Service: 1
This store has continuously screwed up orders. The latest incident included ordering double steak and receiving no steak at all in my bowl. Corporate should review quality of this store.
Atmosphere: 1
Food: 1
Service: 1
Food was delicious! But I understand the comments on the service the woman you took my order rushed me and seemed to have an attitude. Other than that the portion was fine and the food was fresh
Atmosphere: 4
Food: 5
Service: 3
It's 2025, and sadly, racism behavior are still very real — even in upscale places like this mall.
Most of the staff were friendly, but I had a very upsetting interaction with the server in the photo. He was incredibly rude and condescending. It felt like every customer had to FOLLOW his personal rules. If you were still looking at the menu when he said “hi”, he will repeated that same word and let you order until you said “hi” back. “Please give me couple more minutes” is a NO, you have to say the word “hi”. He also corrected my wording in a patronizing way, then literally laughed in my face and mocked what I said. When I placed my order and said “lettuce,” he cut me off and said, “Oh, it’s not lettuce, it’s called romaine,” then laughed dismissively while repeating the word lettuce in a mocking tone. If I wanted kale, I would’ve said kale. If I meant spinach, I would’ve said spinach. Does sweet green has other lettuce than romaine? No! There’s no reason to belittle someone over how they phrase a food order.
His attitude was humiliating and felt deeply disrespectful and rude. I didn’t come here to be lectured, mocked, or made to feel out of place. This kind of behavior should have no place in public service, and it’s disappointing to encounter it in a place like this.
Atmosphere: 1
Food: 3
Service: 1
Great good and fast service.
It wasin a mall so no real atmosphere.
Atmosphere: 3
Food: 5
Service: 5
I’ve been a regular Sweetgreen customer, but the King of Prussia location just lost me for good. I ordered a salad and immediately noticed a cherry tomato that was soft, moldy, and clearly rotten—how does that even make it past prep? When I brought it to their attention, the staff brushed it off like it was no big deal and flat-out refused to give me a refund. Not a replacement, not a credit—nothing.
This isn’t a $5 salad. Sweetgreen charges premium prices for supposedly fresh, quality ingredients. If I wanted slimy produce and rude service, I could’ve gone to a gas station. Absolutely unacceptable and deeply disappointing from a brand that preaches sustainability and health but can’t handle basic food safety or customer care.
Avoid this location unless you enjoy paying top dollar for spoiled veggies and attitude.
didnt even get my salad. dude shook his head at me when i asked the price of the chicken. rude
Atmosphere: 1
Service: 1
Rude staff, small portions, food not fresh. Do not even waste your money here. My bowl was not even half full, I had to chat with customer service for a refund. The avocado was brown and old. Save yourself the headache.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
What is wrong is this store. Its a resturant in a food court. They do not let other people dine in inside. Hope U bankcrupt on day under such a cheap strategy.
Atmosphere: 1
Food: 1
Service: 1
I’ve come here a few times and each time I was served very small portions. For the price of the meals here I would at least expect my bowl to be full. There are better options nearby that will give you what you pay for.
Atmosphere: 5
Food: 2
Service: 3
If I could rate zero I would. The first black guy who served salad and rice (who worked on 1/26/25 noon shift) is very rude. I feel discriminated.
Atmosphere: 1
Food: 1
Service: 1
The worst attitude from a worker there ever! I almost cried!
The attendants were complaining each other and rude to the customers for no reason. Never been to a worse sweet green place. Terrible service just don’t go to this branch
Atmosphere: 1
Food: 2
Service: 1
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