Auntie Anne's

Would give zero stars if I could. They open at 10am yet had barely any options for pretzels ready when we went in after 1pm. And you're given attitude for simply asking questions.

Okay, I get it. Your take out only, not eat in but rather than be rude and tell people they have to leave because it’s carry out you may want to put a sign up. Especially when you’re charging $2 more for your product than my local Aunties. Because they are basically the only food vendor on property I would recommend packing a cooler of snacks and libations.

Atmosphere: 1

Food: 5

Service: 2

It’s good but it’s getting really pricy. $8 for small?

Customer service so bad that I literally thought I was being pranked at first. The girl working the counter was so unbelievably rude. I walked in to buy a pretzel: she looked at me, rolled her eyes, and WALKED AWAY! I would be embarrassed to have someone like this represent my brand. She needs to go.

I’ve never written a google review on any restaurant before. But my experience here was a first. Read the other reviews and they reflect the service you’ll get here. The girl at the counter seems to be of high school age. She would slam things onto the counter and roll her eyes at you for just ordering. I don’t recommend anyone come here unless you want to be treated poorly. Auntie Anne’s needs to look into replacing the management of this business.

Atmosphere: 1

Food: 1

Service: 1

We didn't have the issues that many seemed to have here. We had to wait for a bucket of pretzel bites, but that's to be expected. The lemonades were very expensive, but everything else seemed on par with other Auntie Anne's I've been to lately. There is no seating here.

I'll always miss the days when Auntie Anne's were rare and run by Mennonite girls who tried hard and made a phenomenal product. They're definitely not as good as they were in the 90s, but what is.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Original Pretzel Dog

The service was so bad, I thought we might have been being pranked. But no, the girl's attitude was actually that piss-poor. When I order two original pretzels (basic, simple!) She rolled her eyes, signed and turned around. I was so confused. I turned to my husband in disbelief, and was like umm should I order something else? ? After I paid, she tore off the receipt and crumpled it up. She didn't get to give it to us or ask us if we wanted it (I did). She plunked the food on the counter and said nothing. We stood there for a moment, not even sure if our transaction was complete.
So weird and uncalled for.

Atmosphere: 1

Food: 3

Service: 1

Worst customer service I have seen in years.The girl who helped us was incredibly rude...never made eye contact and pretty much ignored us. It was very clear she didn't want to be there she crumpled up our receipt and threw it away. She
was so rude it was almost comical

Atmosphere: 1

Food: 3

Service: 1

Who doesn't like Auntie Anne's

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Honey Mustard Dip, Original Pretzel, Mini Pretzel Dogs, Hot Salsa Cheese Dip

Worst customer service I have seen in years.The girl who helped us was incredibly rude...never made eye contact and pretty much ignored us. It was very clear she didn't want to be there she crumpled up our receipt and threw it away. She
was so rude it was almost comical

Atmosphere: 1

Food: 3

Service: 1

RACIST, she basically kicks us out while we were looking for the mustard and said that they weren’t allow to have people inside I didn’t want to ask for the certificate of occupancy but I know she wasn’t right,also she’s underage.

Atmosphere: 1

Food: 1

Service: 1

If I could I would literally give them a 0 star for their service and food! They automatically charged me the tip amount; even though I didn’t even give them the TIP! I asked the cashier why they did charge it without my permission and they start arguing that I charge it even though she was the one who input the tip; I didn’t even want to tip them. The cashier said I want the refund for the tip they charge me and they said they couldn’t. They also give me a nasty attitude! The lady who give me the refund slam the receipt on the table hard and give me a nasty look! All those workers in there are all children who doesn’t even know how to serve customers. Also always check your receipt they’ll automatically put in the tip that you didn’t even want to tip them for!

Atmosphere: 1

Food: 1

Service: 1

Always good.Customer service is out of this world, great job.Hard working young people.Well done!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweet Almond Pretzel

When you are cravin a pretzel. You cant go wrong at this place. However the line was pretty long and people get frustrated with employees who are just standing around laughing and joking instead of opening up an additional register..Besides that the pretzels definitely hit the spot

Wanted to purchase a cup of pretzels to share with my mom. The young man flipped the cup of pretzels into another cup and dropped a pretzel. I asked him if he was going to replace the pretzel he dropped, he said, "they can't do that." I said, so you want me to pay full price for a less amount of pretzels in the cup. He just looked at me dumbfounded, as if I asked for something foreign and he said yes. I smiled, said no thank you and left. He made a comment as we were leaving, "she is upset about a pretzel!"I was not upset, I politely with a smile said no thank you.Honestly, they looked old ,& very greasy, probably were in the warmer all evening at the very least.

Atmosphere: 3

Food: 2

Service: 1