Had the new pretzel bun chicken sandwich was not as good as the original chicken sandwich
Atmosphere: 4
Food: 4
Service: 5
Shakia Martin
Also met with great, friendly service.
Atmosphere: 5
Food: 5
Service: 5
Marjorie Kessler
The staff are always so friendly and professional, it's refreshing. And it probably goes without saying that the food is always good, lol
Atmosphere: 5
Food: 5
Service: 5
Sally Goodhart
Excellent, well-prepared meals. Friendly atmosphere. Team members are incredibly helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Sandwich Meal
Alex Crawford
It chick-fil-a
Atmosphere: 5
Food: 5
Service: 5
Rich Young
Always delicious
Atmosphere: 5
Food: 5
Service: 5
Samantha Price
The past few visits have not been ideal, but this takes the cake.
I sat down at a perfectly clean table to order my food and suddenly one of the wait staff comes by and asks if he can wipe down the dirty table. It was completely clean? Not even a single salt crumb?? I agreed, despite being confused. When he cleaned the table, he turned his head away from me and muttered something under his breath about me being dumb. I felt so awful I got up and left. I wasnt even there 30 seconds.
Atmosphere: 1
Service: 1
Kristen Romeo
Long lines like every Chick-fil-A but very efficient. Never get my order wrong. Very friendly.
So, I travel frequently for work and my go to is an egg white grill w/ no cheese. Healthy, simple, low calories. Visited this place three days in a row while here in Lancaster and their egg white grill is just absolutely disgusting. It was so bad the first day that I could returned it for a refund. The second day, it was slightly more tolerable, and the third day, I was back to gagging. I don’t know what the heck they’re back there doing or not doing but the chicken, the egg whites… I mean it’s all nasty. No better way to say it. I’m not sure if this is a regional thing because LA or ATL would never. And how is that this is the only egg white grill I’ve ever gotten with fatty chicken breast? Please clean that chicken, season it properly and cook it thoroughly and stop handing out nonsense. Act like you care & have some standards! 🤢
Food: 1
Service: 1
J Sensenig
Good quality food at a good price and fast service! Pleasant and helpful staff. Try their new pretzel chicken sandwiches!
Food is great very packed service awesome. Would come again
Atmosphere: 2
Food: 4
Service: 5
John Wilcox
Ordered thru the app and food was prepared fast once we checked in.
Atmosphere: 5
Food: 5
Service: 5
sebastian candelario
Serve was wonder and fast, food on the other hand ✋️ amazing hot to the touch
Atmosphere: 5
Food: 5
Service: 5
Lynn
I’m genuinely disappointed and offended by the behavior I witnessed at this Chick-fil-A location during breakfast hours. As someone who chooses to spend money at this establishment, I expect all the customers to be treated with respect—not mocked for their food order. While waiting for my meal in the drive thru, I overheard staff making jokes and laughing about customers’ breakfast choices. It was unprofessional, immature, and frankly, insulting. Whether their order is “weird” or “shouldn’t be eaten at this hour of the morning” it shouldn’t be the topic of ridicule behind the counter. Everyone has their preferences, and it’s not the job of the employees to judge or belittle them. Chick-fil-A is known for its service and hospitality, but this experience felt anything but welcoming. I hope management takes this seriously and reinforces the importance of customer respect and professionalism. People come here expecting kindness and courtesy—not to be mocked by the very people serving them. The girl specifically mocking others orders in the drive thru had her hair in a pony tail & had dirty blonde hair. I believe her name started with a “C”. Do better.
Had the new pretzel bun chicken sandwich was not as good as the original chicken sandwich
Atmosphere: 4
Food: 4
Service: 5
Also met with great, friendly service.
Atmosphere: 5
Food: 5
Service: 5
The staff are always so friendly and professional, it's refreshing. And it probably goes without saying that the food is always good, lol
Atmosphere: 5
Food: 5
Service: 5
Excellent, well-prepared meals. Friendly atmosphere. Team members are incredibly helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Sandwich Meal
It chick-fil-a
Atmosphere: 5
Food: 5
Service: 5
Always delicious
Atmosphere: 5
Food: 5
Service: 5
The past few visits have not been ideal, but this takes the cake.
I sat down at a perfectly clean table to order my food and suddenly one of the wait staff comes by and asks if he can wipe down the dirty table. It was completely clean? Not even a single salt crumb?? I agreed, despite being confused. When he cleaned the table, he turned his head away from me and muttered something under his breath about me being dumb. I felt so awful I got up and left. I wasnt even there 30 seconds.
Atmosphere: 1
Service: 1
Long lines like every Chick-fil-A but very efficient. Never get my order wrong. Very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac \u0026 Cheese, Chick-Fil-A Sandwich Meal, Chick-Fil-A Waffle Potato Fries
So, I travel frequently for work and my go to is an egg white grill w/ no cheese. Healthy, simple, low calories. Visited this place three days in a row while here in Lancaster and their egg white grill is just absolutely disgusting. It was so bad the first day that I could returned it for a refund. The second day, it was slightly more tolerable, and the third day, I was back to gagging. I don’t know what the heck they’re back there doing or not doing but the chicken, the egg whites… I mean it’s all nasty. No better way to say it. I’m not sure if this is a regional thing because LA or ATL would never. And how is that this is the only egg white grill I’ve ever gotten with fatty chicken breast? Please clean that chicken, season it properly and cook it thoroughly and stop handing out nonsense. Act like you care & have some standards! 🤢
Food: 1
Service: 1
Good quality food at a good price and fast service! Pleasant and helpful staff. Try their new pretzel chicken sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Only chicken optionS
Atmosphere: 3
Food: 3
Service: 4
Food is great very packed service awesome. Would come again
Atmosphere: 2
Food: 4
Service: 5
Ordered thru the app and food was prepared fast once we checked in.
Atmosphere: 5
Food: 5
Service: 5
Serve was wonder and fast, food on the other hand ✋️ amazing hot to the touch
Atmosphere: 5
Food: 5
Service: 5
I’m genuinely disappointed and offended by the behavior I witnessed at this Chick-fil-A location during breakfast hours. As someone who chooses to spend money at this establishment, I expect all the customers to be treated with respect—not mocked for their food order.
While waiting for my meal in the drive thru, I overheard staff making jokes and laughing about customers’ breakfast choices. It was unprofessional, immature, and frankly, insulting. Whether their order is “weird” or “shouldn’t be eaten at this hour of the morning” it shouldn’t be the topic of ridicule behind the counter. Everyone has their preferences, and it’s not the job of the employees to judge or belittle them.
Chick-fil-A is known for its service and hospitality, but this experience felt anything but welcoming. I hope management takes this seriously and reinforces the importance of customer respect and professionalism. People come here expecting kindness and courtesy—not to be mocked by the very people serving them. The girl specifically mocking others orders in the drive thru had her hair in a pony tail & had dirty blonde hair. I believe her name started with a “C”. Do better.
Atmosphere: 1
Food: 5
Service: 1
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