Domino's Pizza

Grandview Plaza, 798-D New Holland Ave, Lancaster
(717) 295-4500

Recent Reviews

Sort by
Claire Calderon

Absolutely disgusting establishment. My pizzas both were undercooked. They lady who took my order, blonde with reddish color on the sides was quite rude and didn't seem to value her customers. People can get sick from eating raw dough. I would think moving forward they would pay more attention to cooking and less to socializing and running back and forth to different stores on the block.

Atmosphere: 1

Food: 1

Service: 1

Evan Baker

Found a piece of plastic in my slice. I filed a complaint with Dominos, and they said there’s nothing we can do because it’s independently owned. I got an email from the owner telling me to call the store for a refund. No one would answer.. Worst domino’s I’ve ever been to.

Food: 1

EliLlo Avila

I tried calling and no one picked up, so I went to place my order and was shoo'ed away like we were animals. I tried to ask if I can order online to have it delivered and they turned off the lights in the store...lol ...talk about horrible customer service...

Atmosphere: 1

Service: 1

Michelle Budny

I ordered one pizza a 2 liter coke and a marble brownie. The app is buggy. The delivery driver Edisher l, doesn’t follow directions and he will tell you oh I didn’t want to call you. The food was cold and hard. I will not buy from here ever again

Atmosphere: 1

Food: 1

Service: 1

Luciano Marcilio

I always had problems with this Dominos, but it's the only one that delivers to our address. But this last time was horrible. Manager was very rude and dumb. Won't be use them anymore. I'll drive extra to other Domino's.

Atmosphere: 1

Food: 2

Service: 1

Lauren Haldeman

Placed an order for curbside delivery. Received a message it was ready before I arrived. Once there I check in and wait 15 minutes before I decide to go inside. I politely let the staff know their system may not be working properly, as there were 4 additional vehicles waiting to pick up besides myself and no one was taking food out to them but was ready and waiting, however there were 2 employees sitting not working. As I exit the store a young worker yells behind me ‘have a great day!’, but not in a kind manner. It was like ‘so sorry you needed to get out of your car lady’. Now look- in my profession I stand hours on end on concrete floors and just wanted to sit down on my way home to feed my young family. I phoned the store to let the supervisor know and guess who answers? The same young lady… who paused for a second before lying and saying she was the supervisor. No remorse on the phone despite telling her I was not informing the team to be rude- I simply wanted them to be aware of the situation.

Also- when I walked in the same young lady was dropping curse words chatting with her coworker while working. I’d suggest letting her know her conversations are not private when working in an open atmosphere like their store.

Atmosphere: 3

Food: 5

Service: 3

Noah Arce

Called to order 2 times and waited. But no answer , goodluck

Service: 1

Daisy Marasciullo

They lied and had open sign out when not open meanies!!!!

Brad R

Fast service. This location however must be in some financial trouble. Sauce is just lightly drizzled on wings. Saw a sign advertising employment for $10/hr. Absolutely ridiculous. Owners should be ashamed of themselves for exploiting people like that. Those employees deserve better.

Atmosphere: 5

Food: 4

Service: 5

Yankee

This store frequently cancels my order for some reason.

Service: 1

James M

Don’t order any drinks with delivery. They forget half of the times

Atmosphere: 5

Food: 4

Service: 3

Eric

Not worth your money. Dried out pasta in the bread bowls every time.. hardly any sauce..
Even pizza here is hit or mis..

Food: 1

Kelly Wilson

Always a pleasure

Kid-friendliness: Everybody is always pleasant

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doritos Nacho Cheese Tortilla Chips, Pepperoni Pizza, Philly Cheese Steak, Lava Cake, Stuffed Cheesy Bread

Connor Melley

Okay, so there isn't much to talk about. It's a small, sweet location that gives you a little place to sit and wait for your food. The staff is extremely kind, and the inside is phenomenal. Plus, the food is extravagant. Perfect temperature and just the right amount of everything. Overall, yall are great. This big, will be back.

Kid-friendliness: Well, dawg, minors are in fact respected there.

Wheelchair accessibility: There are no leveled areas, so it's perfect for wheelchairs.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Build Your Own Pasta, Side Parmesan Cheese, Pizza Crusts, Buffalo Chicken Pizza, Deluxe Pizza, Pepperoni Pizza, Pizza, Buffalo Chicken, Chicken Bacon Ranch, Wings, Philly Cheese Steak, Pretzel, Lava Cake, Stuffed Cheesy Bread

Karen Demme

I had to reorder a pizza twice they delivered to the wrong address then resent the wrong pie!! When I called back to complain Emily the manager said they aren’t going to go around and around to fix it!!! Horrible group of kids work in this store!!! They shouldn’t be allowed to work there!!

Gave them a second chance New Year’s Day Jan 1 2025. OMG. I ordered thin crust regular slices Not little squares! It’s 30 degrees outside. The pizza was delivered, placed on the street sidewalk! , left there NEVER EVEN RANG MY DOOR BELL! And it came with tiny little square pieces!! This is THE WORST DOMINOS. I called them the guy said I told them pie slices!!! DO NOT EVER ORDER ANYTHING FROM THIS PLACE!! I gave a $5 tip on my credit card when I ordered. I want my tip back!!! Technically I never got my pie! They left it out on the sidewalk ground!!!

Atmosphere: 1

Service: 1

Loading...