Gertrude Hawk Chocolates

Ordered for Christmas and both boxes of chocolates tasted “ burnt “. Sad as I remember their chocolate being the best ever!

Rude customer service. Not helpful

I was hired back in September 2021. To work at Gertrude hawks chocolates as a sales supervisor .
I was in charge of , closing and opening the store gate . Cleaning up the store . Organizing the store . Restocking and organizing the shelves .
Finalizing transactions for the customers . Ringing out customers as they came in and bought there items . I also was in charge of dipping Rice Krispies, 3 marshmallows on a stick , caramel apples , potato chips , coconut macaroon cookies , into chocolate and putting toppings on them or drizzling more chocolate on top .
As well as dipping frozen bananas , ice cream bars , and frozen cheese cakes in to the ice cream chocolate pots . I also was in charge of counting the drawer of the register . And counting the safe . And doing paperwork at the end of the night or the morning .
I was encouraged to give a warm welcoming to the customers when they came in .
And I was always kind and polite with the customers !
I even was given good reviews from them when I was working there .
I unfortunately was terminated because I had a stress fracture in my foot . They claimed they couldn’t accommodate anything for me to do in the store with the restrictions I currently had . And the knee scooter I was on at the time was a safety hazard when it never was even the doctor I had wrote a doctors letter and said I am allowed to work . And I am not a safety risk . I can still work just at the register .
And they still wouldn’t budge with me. They terminated me . And made it seem like i resignated although i never did .
I was accepted with unemployment. Unemployment also agreed I was descriminated against by them .i was very hurt because I loved working there and loved the customers ! It was a fun job and I did enjoy it .

Atmosphere: 2

Food: 5

Service: 2

Turkey GIANT

Nice candy store! They have delicious chocolates and other candies, and a lot of variety. We especially love the candied nuts, which are $4 each (if you get 2+). They are delicious and warm!Also, make sure you sign up for the rewards program if you come here a few times a year. Prices are a little higher in general but the products are premium. Definitely recommend this place.

Absolutely the best chocolate I've ever had! Definitely recommend the raspberry dark chocolate smidgens! Great customer service by Courtney! Very helpful and kind to all the customers that she interacted with when I was shopping there. Definitely coming back to get more chocolate!

The staff was super kind and the products, as always, amazing!

Getting a little to expensive now.

Many Yummy treats to offer! Very smooth chocolate without any bitter aftertaste. Wide variety of spring and Easter items available now!

Google says they close at 9. Drove half hour one way to get some chocolate and at 7:30 they are closed.

Great stuff but not cheap. Good for special occasions

The staff was super kind and the products, as always, amazing!

Went in here on Saturday 10-30-2021 to but some chocolate, which were in our hand. After already recieving an unprompted glare for an older woman we stood near the register in line. A man, woman and cashier were talking about politics, conspiracy theories and other wild things, loudly and aggressively. We were furious as we just wanted some chocolate. I get you can't control your customers but check your employees. Never coming back here.

No problems. Selection was great, checkout no issues. Family loves Gertrude Hawk chocolates.

Went in here on Saturday 10-30-2021 to but some chocolate, which were in our hand. After already recieving an unprompted glare for an older woman we stood near the register in line. A man, woman and cashier were talking about politics, conspiracy theories and other wild things, loudly and aggressively. We were furious as we just wanted some chocolate. I get you can't control your customers but check your employees. Never coming back here.