Jimmy John's sandwiches are so good! The bread is always fresh and delicious, and they put enough meat, cheese, and topping items in the sandwich so that I don't have just bread left at the end of the bun. The service has been polite and friendly. The only negative: It was really cold in there today, so we brought in our long sleeved shirts.
Atmosphere: 4
Food: 5
Service: 5
Trishia Davenport
Place is designed a bit strange. You park in the back but the door is on the side facing the road. I had thought it was 2 different restaurants when the buidling was going up. It is a combined space for DD and JJ. Im asking people as a recent customer, to have grace for this new staff. You can instantly tell they are new to the work force and are already short staffed. I'd give this place a few months for the learning curve. People were getting annoyed that orders were wrong and they were waiting a little bit longer for their food. I'd say, if you want food from JJ, be prepared to wait and have some patience until they get the hang of it. Good job! In 6 months I can see yall kicking sandwiches out in a jiffy.
Atmosphere: 4
Food: 2
Service: 2
Jewel May
Absolute worst time. I stood for 20 minutes with 5 other people waiting for our orders trying to get an ETA from staff and nothing. Finally I just left. They weren't putting any orders out.
Atmosphere: 1
Service: 1
Lucas Wierman
Staff doesn’t look at or speak to me everytime I go in to pick up an order. And everytime I ask about my order they almost completely ignore me & give attitude.
Atmosphere: 1
Food: 2
Service: 1
Dale Sipling
This place is going downhill fast.
Atmosphere: 2
Food: 4
Service: 2
Kyle Ryan
This location always does a great job with quick service and making sure all orders on big deliveries are correct. Zero complaints. Great service.
Atmosphere: 5
Food: 5
Service: 5
Wendy L
First time there And we had lunch and was great service and food
Atmosphere: 5
Food: 5
Service: 5
Cinthya Cabrera
Best chicken bacon ranch sandwich I’ve ever had!
Food: 5
Ally Bosley
Had us waiting and the poor lady in the picture for mins to order, all while he was standing there making sandwiches. Two people on Friday night. Didn’t have the new cookies defrosted either at 6 so I got it frozen and had to wait an hour for it to defrost. Tables were nasty. Dude making the sandwiches was so high, couldn’t even open his eyes and respond to questions. Someone spilt a whole soda by the machine, the girl only picked up the rug but didn’t mop it up.
Atmosphere: 1
Food: 4
Service: 1
Cierra Greer
They put one scoop of tuna on my sandwich was not busy at all. Last time coming here.
Always friendly at this location and mobile order has always been correct!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big John, Jumbo Kosher Dill Pickle
Jill Hasson
Lettuce wraps the best!
Atmosphere: 5
Food: 5
Service: 5
Michael Donovan
I used to love Jimmy John's the last three times I've gone to the Queen Street store made an order all three times have been wrong and tonight was the final straw I ordered viteos and got something totally different from people who seem they didn't care making it I will never go back
Jennifer Borzelleca
I can't believe how rude the woman was who made my sandwich. All I asked was if they could put my sandwich in a bowl and the roll on the side. I was going to eat it later in the day and I didn't want it to be mushy. I work in the restaurant business. It's not a big deal. But this woman acted like I was asking for her first born. I do realize everyone has a bad day. But most people I tell the story to, know exactly who I am talking about. If you are going to be in the customer service industry you should at least pretend to like your job. I won't be going back there. Sad because their sandwiches are pretty good.
Jimmy John's sandwiches are so good! The bread is always fresh and delicious, and they put enough meat, cheese, and topping items in the sandwich so that I don't have just bread left at the end of the bun. The service has been polite and friendly. The only negative: It was really cold in there today, so we brought in our long sleeved shirts.
Atmosphere: 4
Food: 5
Service: 5
Place is designed a bit strange. You park in the back but the door is on the side facing the road. I had thought it was 2 different restaurants when the buidling was going up. It is a combined space for DD and JJ. Im asking people as a recent customer, to have grace for this new staff. You can instantly tell they are new to the work force and are already short staffed. I'd give this place a few months for the learning curve. People were getting annoyed that orders were wrong and they were waiting a little bit longer for their food. I'd say, if you want food from JJ, be prepared to wait and have some patience until they get the hang of it. Good job! In 6 months I can see yall kicking sandwiches out in a jiffy.
Atmosphere: 4
Food: 2
Service: 2
Absolute worst time. I stood for 20 minutes with 5 other people waiting for our orders trying to get an ETA from staff and nothing. Finally I just left. They weren't putting any orders out.
Atmosphere: 1
Service: 1
Staff doesn’t look at or speak to me everytime I go in to pick up an order. And everytime I ask about my order they almost completely ignore me & give attitude.
Atmosphere: 1
Food: 2
Service: 1
This place is going downhill fast.
Atmosphere: 2
Food: 4
Service: 2
This location always does a great job with quick service and making sure all orders on big deliveries are correct. Zero complaints. Great service.
Atmosphere: 5
Food: 5
Service: 5
First time there And we had lunch and was great service and food
Atmosphere: 5
Food: 5
Service: 5
Best chicken bacon ranch sandwich I’ve ever had!
Food: 5
Had us waiting and the poor lady in the picture for mins to order, all while he was standing there making sandwiches. Two people on Friday night. Didn’t have the new cookies defrosted either at 6 so I got it frozen and had to wait an hour for it to defrost. Tables were nasty. Dude making the sandwiches was so high, couldn’t even open his eyes and respond to questions. Someone spilt a whole soda by the machine, the girl only picked up the rug but didn’t mop it up.
Atmosphere: 1
Food: 4
Service: 1
They put one scoop of tuna on my sandwich was not busy at all. Last time coming here.
Restaurantji Recommends
Always friendly at this location and mobile order has always been correct!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big John, Jumbo Kosher Dill Pickle
Lettuce wraps the best!
Atmosphere: 5
Food: 5
Service: 5
I used to love Jimmy John's the last three times I've gone to the Queen Street store made an order all three times have been wrong and tonight was the final straw I ordered viteos and got something totally different from people who seem they didn't care making it I will never go back
I can't believe how rude the woman was who made my sandwich. All I asked was if they could put my sandwich in a bowl and the roll on the side. I was going to eat it later in the day and I didn't want it to be mushy. I work in the restaurant business. It's not a big deal. But this woman acted like I was asking for her first born. I do realize everyone has a bad day. But most people I tell the story to, know exactly who I am talking about. If you are going to be in the customer service industry you should at least pretend to like your job. I won't be going back there. Sad because their sandwiches are pretty good.
Atmosphere: 3
Food: 3
Service: 1
Food always on point and quick
Atmosphere: 5
Food: 5
Service: 5
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