I get the workers hate their job but I was being so nice because I also work fast food, and they just stared at me when I told them thank you and have a good day 😭
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: French Fries
Stephen McGinn
Started off with their system not working to accept my code for BOGO breakfast sandwich, restaurant wouldn't honor it even tho i could should the coupon via app. Then after getting my sandwich and frappe, I found a piece of plastic bag in my frappe and gagged on it as I was drinking my frappe. Thankfully I didn't swallow it. I will not be returning to this location for sometime as this is completely unacceptable in a food establishment.
Atmosphere: 3
Food: 1
Service: 2
Harry Hankle
Easy service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger
Karen Seibel
Food was good this time. Got fish sandwich and it was fresh
Atmosphere: 3
Food: 5
Service: 5
Tripl E
They had flurries today!
William Lanier
So tired of the McDonalds app not working properly! Drive thru folks are great. It's not their fault the app doesn't work but I finally went to Wendy's to get more food at a lesser price.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Cheese Fries, Sausage
Michael Waters
Typical McDonald's service
Atmosphere: 2
Food: 3
Service: 2
Dana S
Food and service is always good. Just a shame how the drive thru is set up. Very tight for larger pick ups
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: French Fries, Mcchicken, Egg Mcmuffin, Mcgriddles
Troy Shearer
Yeah my dog that digs all kind of nasty Morty stuff out of the garbage wouldn't eat the fresh McDonald's burger that I got for him today
This McDonald's has excellent food but they need more staff!! Eastport teenagers running around getting people's orders everywhere. It's unfortunate it's the only McDonald's in Lebanon PA . I FEEL BAD FOR THEM !! I WAITED 45MIN. FOR 2 BURRITO MEALS N STILL GOT ORDER WRONG:CAME HOME WITH ONLY1 BURRITO N CHARGED FOR 2 BURRITO MEALS!! ❤️LOVE MICKEY D'S!!!
Wheelchair accessibility: Need electric doors!!
Atmosphere: 2
Food: 5
Service: 2
rudolf muntinga
Without further ado, let’s get to the essence of “food”.
Atmosphere: 5
Food: 5
Service: 5
Austin Weller
Never in my life have I ever had the displeasure of dealing with such a disrespectful manager in my entire life. A simple mistake was made by an employee in training. An order with a soda and water was mis-entered as just a water. When we received the water we were also told to pull up for our food as the fries were not ready. The drive thru employee was immediately offensive towards us when we asked about the other drink, the soda, and refused to offer any assistance. We asked for the manager and once again she was offensive and rude before we even explained the situation. It was settled on me now having to waste my time and physically go inside to pay for the soda that I already paid for, but whatever. I then informed her, the on-shift manager, I found it incredibly sad that she couldn't even take ownership for her employee's mistake. I mean honestly, it was just a soda. A $1.39 soda, I had to pay for twice. She then responded that If I needed to be disrespectful then she had no reason to even give me my food. So now, because I have the audacity to complain about her lack-of-managment, I no longer deserve the food I paid for? But don't worry miss. Manager, I deeply appreciated the ABSOLUTE absurd amount of salt you added to my fries. I love eating salt packets.
This is the only time in my life I wish I could grant an establishment negative stars. As 1, is still far too much for this place.
Atmosphere: 1
Food: 1
Service: 1
Sarah Stengel
I don't understand why McDonald's can't train their employees. If your going to have a bunch of teenagers working they need supervision. We came here today and just wanted 2 drink, one being a coke and the other being a water. They only charged us for one drink because the one last told us the water was supposed to be free. Then we drive up to the second window and only gave us the water. The manager couldn't even own up to her own employees mistake. Told us we had to get out of the car and come into the McDonald's. Then, when my fiance went in, they refused to give us our fries because she didn't appreciate us arguing with her.
Customer service is so hard to come by nowadays. Own up to your employees mistakes and make it right. It's not that hard to work at a McDonald's. There's no common decency anymore in the world.
Atmosphere: 1
Food: 1
Service: 1
Anthony Rush
It's getting real old with workers not having a personality. And why am I waiting time and time again for simple orders? I have to pull into a spot to wait for my order. Expensive food for a longer and longer wait time. Just came back and where am I? Waiting for a triple cheeseburger. I had to pull up and wait for a simple triple burger. Nothing changes.
I get the workers hate their job but I was being so nice because I also work fast food, and they just stared at me when I told them thank you and have a good day 😭
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: French Fries
Started off with their system not working to accept my code for BOGO breakfast sandwich, restaurant wouldn't honor it even tho i could should the coupon via app. Then after getting my sandwich and frappe, I found a piece of plastic bag in my frappe and gagged on it as I was drinking my frappe. Thankfully I didn't swallow it. I will not be returning to this location for sometime as this is completely unacceptable in a food establishment.
Atmosphere: 3
Food: 1
Service: 2
Easy service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Cheeseburger
Food was good this time. Got fish sandwich and it was fresh
Atmosphere: 3
Food: 5
Service: 5
They had flurries today!
So tired of the McDonalds app not working properly! Drive thru folks are great. It's not their fault the app doesn't work but I finally went to Wendy's to get more food at a lesser price.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Cheese Fries, Sausage
Typical McDonald's service
Atmosphere: 2
Food: 3
Service: 2
Food and service is always good. Just a shame how the drive thru is set up. Very tight for larger pick ups
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: French Fries, Mcchicken, Egg Mcmuffin, Mcgriddles
Yeah my dog that digs all kind of nasty Morty stuff out of the garbage wouldn't eat the fresh McDonald's burger that I got for him today
Atmosphere: 2
Food: 1
Service: 1
awesome fries
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This McDonald's has excellent food but they need more staff!! Eastport teenagers running around getting people's orders everywhere. It's unfortunate it's the only McDonald's in Lebanon PA . I FEEL BAD FOR THEM !! I WAITED 45MIN. FOR 2 BURRITO MEALS N STILL GOT ORDER WRONG:CAME HOME WITH ONLY1 BURRITO N CHARGED FOR 2 BURRITO MEALS!! ❤️LOVE MICKEY D'S!!!
Wheelchair accessibility: Need electric doors!!
Atmosphere: 2
Food: 5
Service: 2
Without further ado, let’s get to the essence of “food”.
Atmosphere: 5
Food: 5
Service: 5
Never in my life have I ever had the displeasure of dealing with such a disrespectful manager in my entire life.
A simple mistake was made by an employee in training. An order with a soda and water was mis-entered as just a water. When we received the water we were also told to pull up for our food as the fries were not ready. The drive thru employee was immediately offensive towards us when we asked about the other drink, the soda, and refused to offer any assistance. We asked for the manager and once again she was offensive and rude before we even explained the situation. It was settled on me now having to waste my time and physically go inside to pay for the soda that I already paid for, but whatever. I then informed her, the on-shift manager, I found it incredibly sad that she couldn't even take ownership for her employee's mistake. I mean honestly, it was just a soda. A $1.39 soda, I had to pay for twice. She then responded that If I needed to be disrespectful then she had no reason to even give me my food. So now, because I have the audacity to complain about her lack-of-managment, I no longer deserve the food I paid for?
But don't worry miss. Manager, I deeply appreciated the ABSOLUTE absurd amount of salt you added to my fries. I love eating salt packets.
This is the only time in my life I wish I could grant an establishment negative stars. As 1, is still far too much for this place.
Atmosphere: 1
Food: 1
Service: 1
I don't understand why McDonald's can't train their employees. If your going to have a bunch of teenagers working they need supervision. We came here today and just wanted 2 drink, one being a coke and the other being a water. They only charged us for one drink because the one last told us the water was supposed to be free. Then we drive up to the second window and only gave us the water. The manager couldn't even own up to her own employees mistake. Told us we had to get out of the car and come into the McDonald's. Then, when my fiance went in, they refused to give us our fries because she didn't appreciate us arguing with her.
Customer service is so hard to come by nowadays. Own up to your employees mistakes and make it right. It's not that hard to work at a McDonald's. There's no common decency anymore in the world.
Atmosphere: 1
Food: 1
Service: 1
It's getting real old with workers not having a personality. And why am I waiting time and time again for simple orders? I have to pull into a spot to wait for my order. Expensive food for a longer and longer wait time. Just came back and where am I? Waiting for a triple cheeseburger. I had to pull up and wait for a simple triple burger. Nothing changes.
Atmosphere: 1
Food: 2
Service: 1
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