Mr Sticky's Homemade Sticky Buns

Best sticky buns

A must stop for anyone in Lancaster. I would consider this a hidden gem. If you are traveling to Lancaster and want a delicious sticky bun, skip every bakery except Mr. Sticky! They are huge, taste amazing and the price is actually very fair. I went to a Cinnabon in the mall the other day and paid $7 for a cinnamon bun! I instantly wished I went to Mr. Sticky.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Regular Sticky

6:30am open, arrived at 6:45am, and 1/2 a dozen walnut available or one sticky bun, that's it, they said they were busy making orders and there would be nothing else available. I said I would take the 1/2 dozen walnut and then decided it's one roll, I'll take that too. They would not let me – one or the other.

1) If you're that busy with pre-orders and you are not able to produce enough to be open for more than 15-minutes, change your system/process and only take pre-orders for holidays. It would be a much better experience for people. At the very least when you know you will not have anything available for walk-ins, update your online hours to closed so people know not to make the drive.

2) I think I get the intent; "save something for the next customer who didn't pre-order". But, let me break it to you, from someone who drove 30-minutes in the snow, to be able to buy a single roll will not make a person happy. And by only allowing me to buy one or the other, well, you certainly didn't make me happy.

Hopefully this doesn't fall on deaf ears. You have a good product, just need to have a better operating system in place to give all your customers a good experience.

Atmosphere: 1

Food: 5

Service: 1

They are open until 3pm, showed up at 1230 and they were already closed for the day because they were out of stock. Terrible planning on their part. Drove 20 minutes to get there.

Atmosphere: 1

Food: 1

Service: 1

Terrible service. Lady was super rude and got our order wrong.

Service: 1

We bought 6 cinnamon buns and while they were good the customer service was atrocious. When we walked up to the window it took a good 5 minutes before anyone came to the window, the older lady working opens the window takes our order, we were in the middle of a sentence talking to her and she shuts the window. While waiting we realized a sign saying to pre order in advance so after a few minutes she opens the window to hand me the food and I apologized for not pre ordering we looked on the website prior because we know they sell well for the holidays but since were 3 weeks away from Christmas I thought we would be alright. The lady said very rude she is not taking orders over a dozen due to being short staffed and then closes the window….. Needless to say very disappointed had high praise from others so maybe next year will try again but overall very disappointed

Atmosphere: 4

Food: 4

Service: 1

We love this place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Peanut Butter Icing, Mr Sticky Bun, Lemonade, Cinnamon Roll, Cinnamon Bun with Walnuts Extra Icing, Regular Sticky, Cinnamon Bun

The window person was a blast. She was joking and the people behind doing the baking were chiming in on the joking. The experience was a needed break from the everyday humdrum.

Parking: Short walk from the car to the order counter.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mr Sticky Bun, Cinnamon Roll, Cinnamon Bun with Walnuts Extra Icing

I loved Mr. Sticky's! The sticky buns are a delightful treat—warm, gooey, and bursting with flavor. The staff is super friendly, and the quality of sticky buns are wonderful. I grabbed by box that were warm and fresh. Can’t wait to go back for more! Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

I have passed this gem countless times, and I decided to stop on to see what I was missing.
Their sticky buns are so good! They are very large, and there is a generous amount of icing provided for each bun.
I highly recommend the maple and cream cheese flavors of icing.
We will definitely stop by every time we are in town in the future!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Regular Sticky, Cinnamon Bun

Best sticky buns....ever.

Atmosphere: 3

Food: 5

Service: 4

Stinky buns are great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mr Sticky Bun, Walnut Sticky Bun, Cinnamon Bun

By far, this is the greatest sticky I've eaten since a child!!!! I encourage any one who love sticky buns to go here. Lady at window said I could order them and have them shipped to me in NC.... awesome...

Atmosphere: 5

Food: 5

Service: 5

The mean old lady thinks she is God's gift to the world making cinnamon rolls. There is no need to be rude or curt. Just treat people with respect. We're talking Cinnamon rolls right?

Atmosphere: 1

Food: 1

Service: 1

Stickys are great, older lady at the counter hates her life. Time to retire grumpy...

Food: 5

Service: 1