We booked a load with broker NFI for a 9:00 AM pickup @11AM. Due to a missed appointment, our truck arrived at the facility at 12:05 PM — not ideal, but still reasonable for a reschedule. Despite that, the truck was held at the facility until 9:00 PM, almost 9 full hours of detention with no clear communication or updates. This is not just poor customer service — it’s a clear disregard for DOT Hours of Service regulations. Facilities like this seem to forget that drivers are human beings with federally regulated hours, not just assets to sit in a lot all day. It’s becoming more common to see brokers and shippers punish carriers for things beyond their control, while taking no responsibility for their own delays or mismanagement. The system is broken when carriers and drivers are doing everything they can to survive in this market. This kind of behavior is destroying the trucking industry. We strongly caution other carriers to be aware of this facility and broker's practices.
Yordanis Hernández Guerra
Very bad company, they treat you like an animal, they have no consideration, I do not recommend it to anyone
Jagtar Kahlon
Very nice place easy to pickup
Mandeep Singh
Docks 1-9easy ones ,security is nice but others not so friendly. Didn’t see any restrooms.
MajrPayne NurAss
Nissin has replaced the Styrofoam cup for a paper cup to put the ramen noodles in and please be careful because the cup gets very hot to the point it's almost impossible to pick up.I gave it a 3 because the cup is hot to the touch but the soup is still good.
Deep Breath
Took me late on salt delivery, and 30 min unload.
Victor Vallejo
Personally I hade a good experience, blindsided backing, one hour there, but a guy told me that maybe I had to wait 4-5 hours to get unloaded. Supervisor just gave me a door right away.
I bring here a load I will never comeback my appointment was 4pm and I’m here almost 3 hours no body in the office people are ignoring I will give zero
Cheick Boubakri
They are nice people even the guard took me at7:00AM my appointment was 8:00AM on Monday got the dock quick I don't know why people gave them 2 stars I think they don't have restrooms because it's food area
Alyssa YT
I've never been there but I got noodles from that company it was wonderful
We booked a load with broker NFI for a 9:00 AM pickup @11AM. Due to a missed appointment, our truck arrived at the facility at 12:05 PM — not ideal, but still reasonable for a reschedule. Despite that, the truck was held at the facility until 9:00 PM, almost 9 full hours of detention with no clear communication or updates.
This is not just poor customer service — it’s a clear disregard for DOT Hours of Service regulations. Facilities like this seem to forget that drivers are human beings with federally regulated hours, not just assets to sit in a lot all day.
It’s becoming more common to see brokers and shippers punish carriers for things beyond their control, while taking no responsibility for their own delays or mismanagement. The system is broken when carriers and drivers are doing everything they can to survive in this market.
This kind of behavior is destroying the trucking industry. We strongly caution other carriers to be aware of this facility and broker's practices.
Very bad company, they treat you like an animal, they have no consideration, I do not recommend it to anyone
Very nice place easy to pickup
Docks 1-9easy ones ,security is nice but others not so friendly. Didn’t see any restrooms.
Nissin has replaced the Styrofoam cup for a paper cup to put the ramen noodles in and please be careful because the cup gets very hot to the point it's almost impossible to pick up.I gave it a 3 because the cup is hot to the touch but the soup is still good.
Took me late on salt delivery, and 30 min unload.
Personally I hade a good experience, blindsided backing, one hour there, but a guy told me that maybe I had to wait 4-5 hours to get unloaded. Supervisor just gave me a door right away.
Fast loading and friendly
It is preferable not to say. Better not
I love the soups they sell
Restaurantji Recommends
Good soups Haha
I work there is comfortable
I bring here a load I will never comeback my appointment was 4pm and I’m here almost 3 hours no body in the office people are ignoring I will give zero
They are nice people even the guard took me at7:00AM my appointment was 8:00AM on Monday got the dock quick I don't know why people gave them 2 stars I think they don't have restrooms because it's food area
I've never been there but I got noodles from that company it was wonderful
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