Popeyes Louisiana Kitchen

1401 Manheim Pike, Lancaster
(717) 826-9655

Recent Reviews

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Leonardo Garcia

I have to wait to much , they never have anything ready to go

Atmosphere: 1

Food: 2

Service: 1

Caitlin Fitzgerald

My partner and I just tried to order a snack wrap meal and the attendant working the drive through was INCREDIBLY rude. We asked a simple clarifying question about how many wraps the meal included and were met with snarky remarks and snide comments. When we asked for a little time to think about drink choices, we were met with “If you wait too long the lemonade is going to melt”. Absolutely unacceptable and unprofessional. This location is, unfortunately, not worth your time.

Atmosphere: 1

Food: 1

Service: 1

Richard Walton

Terrible environment, bad service, and disrespectful. Employees were having a get together in the middle of the parking lot with friends, when I pulled up to the drive thru the cashier was being openly disrespectful at simple questions that he couldn’t understand and was too lazy to clarify. I’ve never driven out of a fast food drive thru because of a cashier until today. Awful awful awful

Atmosphere: 1

Food: 1

Service: 1

Toni Coniglio

Cold fries, & soggy, Mac and cheese not tasty, chicken not cooked all the way, and the staff wasn’t too friendly.. also we pay good money for this family meal and you only get 1 side and have to pay for BBQ sauce etc?? That’s bullcrap. 😡😡. KFC gives 2 sides and don’t charge for extra condiments! This is unacceptable! We won’t be back !

Atmosphere: 3

Food: 3

Service: 3

Aaron West

I just left this location.. time is 9:21pm.. Friday night.. June 27..
I ordered a #2 combo.. 2 piece conbo.. Spicy chicken.. with French fries and a Sweet tea.. I shouldn't have went through the drive thru.. got food.. paid for food.. did Not receive a receipt!.. the tea is Watered down with no Ice!.. Chicken isn't done and it isn't spicy!.. unfortunately I'm on the way to York so can't turn around.. I've tried calling the store.. 4x.. but Phone is Busy!.. probably off the hook..smh.

Atmosphere: 2

Food: 1

Service: 2

Camryn Heth

I ordered classic wraps on door dash and when I got them, they were honey mustard which I didn't even order.

Atmosphere: 3

Food: 2

Service: 5

Jackie Davison

Food was hot and fresh. Fast and friendly service.

Atmosphere: 5

Food: 5

Service: 5

vashista muddasani

Great place, with great service.

Atmosphere: 5

Food: 5

Service: 5

Chase Kramer

Great.

Atmosphere: 5

Food: 5

Service: 5

Heaven Booze

Everytime I come to this location the people always get smart or have an attitude. I went through the drive thru I asked for extra sweet heat sauce before I even pulled up to pay because I know they charge extra when I got to the window and handed Asahd my card I asked could he add Mardi Gras mustard but he probably didn’t hear me because he was rushing my payment. He hands me my order I ask for the mustard because he didn’t put it in there then he gets mad talking about we have a timed window and he didn’t charge me for my extra sweet heat when I literally never had a problem with being charged for it because I told him to do so before I even paid. I didn’t appreciate this interaction. I work retail and customer service I just got off a long shift and was looking forward to this food. I was nice and willing to pay off rip as I understand the service industry so I felt it wasn’t even necessary to do all that when I was willing to follow the rules. Very disappointed

Service: 2

Rex Stopmotion

The regular Popeyes experience dirty dining area not the best option

Atmosphere: 3

Food: 2

Service: 2

Anthony Guzzo

The team working today was incredible. Everybody was friendly and working in an orderly fashion where communication was clear. I had to wait for fresh spicy tenders but was told about the wait. I enjoyed waiting and watching the team work. The food was fresh and the store front was clean. I made sure the team was aware of how great they were doing before I left. A+, keep up the great work. It truly does not go unnoticed.

Atmosphere: 5

Food: 5

Service: 5

Kingdom Kleaning

Best Ghost wings around

Atmosphere: 4

Food: 5

Service: 4

miles lauver

Great place and food is great

Atmosphere: 5

Food: 5

Service: 5

Yancel Morales

Our family has been going to this Popeyes on Manheim pike for years. My husband even goes these for Uber eats and drives there many orders monthly. The food is always hot and fresh and the people work hard but the main reason we have gone there for years is because of Judy. She treats us the best like family everytime. Even that short period of time she was gone we missed her cuz no one works as hard and deserves anymore credit running a store as a manager than Judy. We pulled up from the side street and it didn't register the speaker alert drive thru and the big boss I think was there and came outside and asked us if we had been waited on which I thought he meant if we ordered already but we weren't at all in a hurry and just had pulled up right before he came out so we didn't sit there not even a minute. It confused me and my husband didn't mean for any of that cuz Judy always gives us the best service and if we would have known that was the big manager we would have told him how the Judy is the reason why we continue to go there all this time and recommend her to be noticed as the best manager and deserves a raise. Please check this Popeyes out. You will be happy.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Tender, New Popeyes Boneless Wings, Popeyes Strawberry Biscuits

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