Popeyes Louisiana Kitchen
2246 Lincoln Hwy E, Lancaster
(717) 553-2409
Recent Reviews
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Food was so good!
Atmosphere: 4
Food: 5
Service: 5
Me and my wife stopped by on 7-29-25, approximately 3:30pm. We were greeted warmly by staff. Very clean environment. Had to wait a few minutes for spicy chicken, not a problem. As me and my wife sat, a nice gentleman brought our order to us. We are visiting from Chicago. This amazing customer service is rare, especially in the fast food industry. Very pleasant experience.
The best part of the experience was the staff. Food and facilities were also very good.
Atmosphere: 5
Food: 5
Service: 5
I do not recommend this location.
My experience here was disappointing from start to finish. Despite being the only customer at the time, the staff rushed me through the drive-thru. One employee handed me a drink before I even pulled forward, while I still had my payment in hand. It felt inconsiderate and left me fumbling with everything.
A male employee leaned over the cashier to hand me my food bag in a hurried manner, which felt intrusive. On top of the uncomfortable interaction, my order was incorrect. I was missing the biscuits that came with my meals, and I didn’t realize until I had already left. Additionally, my frozen strawberry lemonade wasn’t stirred, and we were not given any utensils for our sides.
I ordered:
2 beans and rice
1 mashed potato
1 macaroni & cheese
What I received:
2 macaroni & cheese
1 mashed potato
1 beans and rice
To make matters worse, the attitude of the employees made me uncomfortable enough that I didn’t want to return to fix the order. I even tried another Popeyes nearby, but they informed me they were unaffiliated.
Overall, I felt rushed, unwelcome, and dissatisfied with both the service and the accuracy of my order. I hope management takes this seriously and makes improvements.
Food: 3
Service: 1
food was good, staff was friendly, building was clean and bright, I was very pleased
Atmosphere: 5
Food: 5
Service: 5
Foods are good and prices are not expensive
Atmosphere: 4
Food: 4
Service: 4
This is a amazing atmosphere with great hot food it’s amazing fresh hot food and great customer service
Atmosphere: 5
Food: 5
Service: 5
We stopped by for dinner after long day of travel. The wait was long but the service was ok.
Atmosphere: 4
Food: 4
Service: 4
Great job and great manager
Atmosphere: 5
Food: 5
Service: 5
Absolutely one of the best Popeyes I’ve been to. Always clean and staff are always great. Can’t recommend enough!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Horrible experience. After eating from this location was stuck on the toilet the entire evening exploding with cramping pain. Food poisoning. Learn how to cook your food, or find workers with a brain.
Cashier had hard time getting order straight. Drink dispenser machine was sending drink all over the place. Manager came out and had to clean whole machine to get it to work.
Atmosphere: 2
Food: 3
Service: 3
Soda machine dirty! The server had a heavy accent problems understanding him, tables also dirty bad first impression!!!
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Sandwich
This may have been the worse Popeyes I've eaten at thus far. Food was not completely cooked, and I didn't have all the food i ordered.
Atmosphere: 2
Food: 2
Service: 2
The food quality here was very poor, one of the worst tasting Popeyes I've eaten at. Popeyes has a standard and this one did not meet that standard for me on my visit.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Fried Chicken
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