Popeyes Louisiana Kitchen

2246 Lincoln Hwy E, Lancaster
(717) 553-2409

Recent Reviews

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Tracie Jones

Food was so good!

Atmosphere: 4

Food: 5

Service: 5

Jason B.

Me and my wife stopped by on 7-29-25, approximately 3:30pm. We were greeted warmly by staff. Very clean environment. Had to wait a few minutes for spicy chicken, not a problem. As me and my wife sat, a nice gentleman brought our order to us. We are visiting from Chicago. This amazing customer service is rare, especially in the fast food industry. Very pleasant experience.

Doug Hill

The best part of the experience was the staff. Food and facilities were also very good.

Atmosphere: 5

Food: 5

Service: 5

Stephanie Moffitt

I do not recommend this location.

My experience here was disappointing from start to finish. Despite being the only customer at the time, the staff rushed me through the drive-thru. One employee handed me a drink before I even pulled forward, while I still had my payment in hand. It felt inconsiderate and left me fumbling with everything.

A male employee leaned over the cashier to hand me my food bag in a hurried manner, which felt intrusive. On top of the uncomfortable interaction, my order was incorrect. I was missing the biscuits that came with my meals, and I didn’t realize until I had already left. Additionally, my frozen strawberry lemonade wasn’t stirred, and we were not given any utensils for our sides.

I ordered:

2 beans and rice

1 mashed potato

1 macaroni & cheese

What I received:

2 macaroni & cheese

1 mashed potato

1 beans and rice

To make matters worse, the attitude of the employees made me uncomfortable enough that I didn’t want to return to fix the order. I even tried another Popeyes nearby, but they informed me they were unaffiliated.

Overall, I felt rushed, unwelcome, and dissatisfied with both the service and the accuracy of my order. I hope management takes this seriously and makes improvements.

Food: 3

Service: 1

Connor Chant

food was good, staff was friendly, building was clean and bright, I was very pleased

Atmosphere: 5

Food: 5

Service: 5

Neru Giri

Foods are good and prices are not expensive

Atmosphere: 4

Food: 4

Service: 4

Chelsey Light

This is a amazing atmosphere with great hot food it’s amazing fresh hot food and great customer service

Atmosphere: 5

Food: 5

Service: 5

Ppornthipm Thongpasuk

We stopped by for dinner after long day of travel. The wait was long but the service was ok.

Atmosphere: 4

Food: 4

Service: 4

David Vazquez

Great job and great manager

Atmosphere: 5

Food: 5

Service: 5

Andrew Long

Absolutely one of the best Popeyes I’ve been to. Always clean and staff are always great. Can’t recommend enough!

Atmosphere: 5

Food: 5

Service: 5

Bushy

Horrible experience. After eating from this location was stuck on the toilet the entire evening exploding with cramping pain. Food poisoning. Learn how to cook your food, or find workers with a brain.

Glen Christensen

Cashier had hard time getting order straight. Drink dispenser machine was sending drink all over the place. Manager came out and had to clean whole machine to get it to work.

Atmosphere: 2

Food: 3

Service: 3

Vince Alicea

Soda machine dirty! The server had a heavy accent problems understanding him, tables also dirty bad first impression!!!

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Sandwich

Brandon Rudolph

This may have been the worse Popeyes I've eaten at thus far. Food was not completely cooked, and I didn't have all the food i ordered.

Atmosphere: 2

Food: 2

Service: 2

Antionette Archie-Mangin

The food quality here was very poor, one of the worst tasting Popeyes I've eaten at. Popeyes has a standard and this one did not meet that standard for me on my visit.

Atmosphere: 2

Food: 1

Service: 2

Recommended dishes: Fried Chicken

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