Starbucks
1589 Fruitville Pike, Lancaster
(717) 874-2064
Recent Reviews
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It wasn’t really a busy day, the lady in-front of me finished her order and stepped aside. I walk up to the counter and the cashier immediately walks away to the back, and appeared to be stocking stuff. The other employee also ignored me, and instead of taking my order, was wiping the counters and machines. I waited a good 4 minutes to order while they stocked, cleaned, and conversed. Nobody was behind me! No big deal, just poor etiquette. As someone who works cashier at a food / retail facility, you never make the customer wait. Especially if you’re dilly dallying right in-front of their face. Grilled cheese was good tho.
Atmosphere: 5
Food: 5
Service: 2
I ordered an egg sandwich on the app and my card was charged. When I got there they said they were out of the item, and no refund was offered. No apologies either. This is horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Sucks. People there sucked. Drink sucked.
Atmosphere: 1
Food: 1
Service: 1
This is by far the most welcoming Starbucks I've been to. The staff here is the best. Everyone works together to get the job done and everyone is super friendly and courteous. I love this location ?
the service is too slow
Insanely slow- never going in the target Starbucks here again. The workers just stand around and talk and completely ignoring customers. Only going to the drive through now.
This is my home away from home. great staff, atmosphere, and ofcourse lets not forget the amazing coffee!
Atmosphere: 5
Food: 5
Service: 5
Good place I went with a friend to have a drink and the attention was super first class and the place was super clean I love Starbucks
This is my home away from home. great staff, atmosphere, and ofcourse lets not forget the amazing coffee!
Atmosphere: 5
Food: 5
Service: 5
Best one I've been too
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I was out and about with my toddler, and I realized I'd forgotten to bring any water for myself. I was right next to this location, so I decided to go through the drive thru. I ordered a venti water with strawberries, something my friends have done in the past for less than $1.They wanted to charge me $4.83 FOR WATER. "It's store policy that we charge it like a custom iced tea." I would've paid anywhere between $1-$2, but that is straight corporate greed. I know it's their right to make store policies, and I know it's a busy store. But the same price for a coffee or water is just theft.
Mocha cookie crumble frappe….soooooooo delicious. Mmmmm…oh yeah good customer service too.
Honestly haven’t ever had a bad experience here everyone is nice and almost always asks how I’m doing. It’s nice I appreciate it! Also the cheddar on sourdough is AMAZING. If you haven’t tried it get it you won’t regret it!
If this one inside Target lancaster pa Belmont, they won’t accept the app as I’m just learning how to use a phone! As I’m holding it there she could have said something before taking my order! And writing on the cup! And than saying if I don’t pay the police will be involved! Quack you! Will not return to this location!
Randy and Andrew absolutely made my day. Randy took my order and had me laughing the entire time. He was so sweet! And Andrew was at the window and was just so polite and sweet. Please give these two a raise. They absolutely are the best workers I’ve ever interacted with in customer service. Protect them at all costs!
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