I had a very disappointing dining experience at this restaurant. The service was extremely slow, and the staff seemed disorganized and uninterested in helping customers. We waited a long time just to be acknowledged, and our food took far longer than expected. I arrived at 9:30 PM for the Globe Experience, only to be told that the kitchen was already closed. This was extremely disappointing, especially since the experience is advertised as part of the dining attraction. There was no prior notice given online or upon booking that the kitchen would not be available at that time.
If the kitchen closes earlier, that should be clearly communicated so guests can plan accordingly.
Atmosphere: 1
Food: 1
Service: 1
Deneen Porzi
Unbelievable experience from the moment we entered! Met by welcoming staff! Shout out to Jocelyn THE BEST! Phenomenal drinks, food, atmosphere. The view is amazing! A must when in Lancaster!!!
Atmosphere: 5
Food: 5
Service: 5
Andrea Fox
This is one of the best spots in Lancaster to hang out and have a good view. Went here with an old friend and we had an amazing time. The street corn pizza was delicious! Make sure you have a reservation, they get busy!
Atmosphere: 5
Food: 5
Service: 5
Alexandra Culbertson
went here for the first time for my fiancés bday dinner and had the BEST time. the atmosphere was amazing, food was fantastic, & staff was so nice. our waitress, issa, was literally the sweetest and made the experience even better. i’ll definitely be back & will keep recommending it!!!
Atmosphere: 5
Food: 5
Service: 5
Meredith
I've been to the exchange a few times for drinks but this was the first time trying more food! Our table split a bunch of the shareables, and they were all phenomenal. We actually ordered a second of the tuna sharable because it was that good!! Our waitress was amazing. Food was hot and fresh. You can see the kitchen and they were moving like unit! An amazing experience for all of us!
Katrina Walton
Brought a small crew here after our elopement and everyone loved it!
Atmosphere: 5
Food: 5
Service: 5
Brenda
Booked The Globe for an incredible girls night experience.Globe was climate controlled. Drinks (Chill your Toddies & Status: Fall) were on point for a seasonal night celebration. Waitstaff was very attentive. Fig/Prosciutto pizza, Cranberry Salad were great. Our favorite was the Brussel sprouts. Ordered salmon dip which we did not like and sent back. The skyline was amazing that night, the flickering outdoor fires felt like a dream. The night was filled with lots of stories, laughter & friendship while sipping on the skyline. We made a pact to return again!
Taylor Scott
This is a must stop to if you are in the area and wanna grab a drink or pizza. Their vice is not too good and they watch were every one goes to ensure a great experience. Great drinks a
Atmosphere: 5
Food: 5
Service: 5
sandra
Took mom here for her 65th birthday and we were lucky enough to rent the igloo on the rooftop. Honestly, any seat there would have been a great seat! We ordered a little bit of everything and were able to share between 3 of us. Drinks / Igloo / Dinner considered, this place is reasonably priced! We will definitely visit again!
Marcella
We were celebrating my son's 21st birthday and The Exchange did fabulous job accomodating our group. It made for a wonderful event!
We had an engagement party dinner here with friends and it was lovely! The service was great, food and drinks pretty good as well. We had one issue with an appetizer not coming out but our server was quick to address the issue. Ambience was lovely as well. Will be returning when we're back in the area!
Atmosphere: 5
Food: 4
Service: 5
Madison
Issei is the best server ever! She is so attentive and gives the best recommendations. She makes sure my experience goes beyond my expectations every time!
Opentable Diner
My family gathered to celebrate my beautiful mother's first heavenly birthday. We wanted to feel just a little closer to her, and the rooftop view at sunset was absolutely perfect. The food, the atmosphere, the kindness of the staff—everything came together so beautifully. Our server was incredible, and the whole experience felt touched with love and grace.
Eric Boudreault
Very good place with a super nice view of the city.
Atmosphere: 5
Food: 5
Service: 5
Terri
Service was very accommodating and friendly. Great view and outdoor seating with glass fire pits. Beautiful and romantic ambiance. Lovely staff. Pizza and all the starters were delicious, including drinks; but I did not enjoy the pork entree. We would definitely return.
I had a very disappointing dining experience at this restaurant. The service was extremely slow, and the staff seemed disorganized and uninterested in helping customers. We waited a long time just to be acknowledged, and our food took far longer than expected. I arrived at 9:30 PM for the Globe Experience, only to be told that the kitchen was already closed. This was extremely disappointing, especially since the experience is advertised as part of the dining attraction. There was no prior notice given online or upon booking that the kitchen would not be available at that time.
If the kitchen closes earlier, that should be clearly communicated so guests can plan accordingly.
Atmosphere: 1
Food: 1
Service: 1
Unbelievable experience from the moment we entered! Met by welcoming staff! Shout out to Jocelyn THE BEST! Phenomenal drinks, food, atmosphere. The view is amazing! A must when in Lancaster!!!
Atmosphere: 5
Food: 5
Service: 5
This is one of the best spots in Lancaster to hang out and have a good view. Went here with an old friend and we had an amazing time. The street corn pizza was delicious! Make sure you have a reservation, they get busy!
Atmosphere: 5
Food: 5
Service: 5
went here for the first time for my fiancés bday dinner and had the BEST time. the atmosphere was amazing, food was fantastic, & staff was so nice. our waitress, issa, was literally the sweetest and made the experience even better. i’ll definitely be back & will keep recommending it!!!
Atmosphere: 5
Food: 5
Service: 5
I've been to the exchange a few times for drinks but this was the first time trying more food! Our table split a bunch of the shareables, and they were all phenomenal. We actually ordered a second of the tuna sharable because it was that good!! Our waitress was amazing. Food was hot and fresh. You can see the kitchen and they were moving like unit! An amazing experience for all of us!
Brought a small crew here after our elopement and everyone loved it!
Atmosphere: 5
Food: 5
Service: 5
Booked The Globe for an incredible girls night experience.Globe was climate controlled. Drinks (Chill your Toddies & Status: Fall) were on point for a seasonal night celebration. Waitstaff was very attentive. Fig/Prosciutto pizza, Cranberry Salad were great. Our favorite was the Brussel sprouts. Ordered salmon dip which we did not like and sent back. The skyline was amazing that night, the flickering outdoor fires felt like a dream. The night was filled with lots of stories, laughter & friendship while sipping on the skyline. We made a pact to return again!
This is a must stop to if you are in the area and wanna grab a drink or pizza. Their vice is not too good and they watch were every one goes to ensure a great experience. Great drinks a
Atmosphere: 5
Food: 5
Service: 5
Took mom here for her 65th birthday and we were lucky enough to rent the igloo on the rooftop. Honestly, any seat there would have been a great seat! We ordered a little bit of everything and were able to share between 3 of us. Drinks / Igloo / Dinner considered, this place is reasonably priced! We will definitely visit again!
We were celebrating my son's 21st birthday and The Exchange did fabulous job accomodating our group. It made for a wonderful event!
Restaurantji Recommends
We had an engagement party dinner here with friends and it was lovely! The service was great, food and drinks pretty good as well. We had one issue with an appetizer not coming out but our server was quick to address the issue. Ambience was lovely as well. Will be returning when we're back in the area!
Atmosphere: 5
Food: 4
Service: 5
Issei is the best server ever! She is so attentive and gives the best recommendations. She makes sure my experience goes beyond my expectations every time!
My family gathered to celebrate my beautiful mother's first heavenly birthday. We wanted to feel just a little closer to her, and the rooftop view at sunset was absolutely perfect. The food, the atmosphere, the kindness of the staff—everything came together so beautifully. Our server was incredible, and the whole experience felt touched with love and grace.
Very good place with a super nice view of the city.
Atmosphere: 5
Food: 5
Service: 5
Service was very accommodating and friendly. Great view and outdoor seating with glass fire pits. Beautiful and romantic ambiance. Lovely staff. Pizza and all the starters were delicious, including drinks; but I did not enjoy the pork entree. We would definitely return.
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