The pancake farm at Richmond

wow this place has gotten terrible, the food is really bad. the service is good and the girls are trying. But there are much better places for breakfast and lunch then here.

Jan 26th 2025 LOCALS REVIEW wow downhill quick. I have gone to both locations a couple times, I enjoyed my first breakfast with them ... never again. * I had the pleasure of being waited on by some man from NYC or something, 50yr punk, he was so rude, wouldn't take orders right, could hear him complaining and moaning. I wanted to choke him and his attitude . Every meal at the table was not liked by the person , my meal was completely wrong and took halfway threw breakfast to flag him down, I had to step outside I was so mad, I came back and refused to eat it , saying id still pay if I have to but it was pathetic. WHAT THE HECK HAPPENED TO THE BISCUITS?? THEY ARE THINNER THEN A STANDARD PEICE OF WHITE BREAD. I dont know what happened to EVERYTHING but the food was disgusting , half cooked hash browns at every table, eggs were drop and go.. they all smile but you can see the disfunction. BTW check out the FOOD REVIEWS LATELY IN THE LANCASTER PAPERS. read below... "in-use knives stored between table edges or between tables, an area not easily cleanable & sanitized; repeat violation. Time in lieu of temperature being used in the food facility to control ready to eat potentially hazardous foods (raw shell eggs) without written procedures or documentation to verify disposition of food; repeat violation. The hand-wash sink for employees located in the kitchen near the mop sink and hot water tank, is not convenient, as evidenced by the observed lack of proper hand-washing by employees."

Been here several times. Food is tasty. Noise level with kids is reasonable. An oddity is the robotic caddie bringing food to the serves at the tables: both a tech advantage and occasional obstacle to foot traffic. Kids seem to love the place.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Belgian Waffle, Cinnamon Apple Pancakes

Pancake Farm executes breakfast with excellence! The price is incredibly reasonable and the food is prepared to perfection. The staff is friendly and personable and the service was timely. If you are looking for a good place to grab breakfast with a friend I reccomend this place highly.

Atmosphere: 5

Food: 5

Service: 5

Not as good as the old location. Strawberry and banana pancakes don’t have the fruit in them anymore, just sliced on top, which was the biggest disappointment. While not as cramped, more of a generic restaurant feel than the cozy farm kitchen diner vibe it used to have. Sides and service were always meh with phenomenal pancakes, so now that the pancakes are also only fine, the whole experience wasn’t worth the increased cost.

Atmosphere: 2

Food: 1

Service: 3

Quaint cozy atmosphere. Food is well priced and exquisite. Both wife and I are first timers and it was well worth the hour+ drive. We loved the little autonomous server as well. Very awesome

Atmosphere: 5

Food: 5

Service: 5

We had an amazing meal, food was great and very reasonably priced, our server Keith was fantastic

Atmosphere: 5

Food: 5

Service: 5

Dietary restrictions: Menu was more than adequate for healthy options. Service was supurb service had been there over 25 years

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Banana Pancakes, Eggs Benedict

Hostess did not exhibit a personality. Seemed dismayed. Food was great. Server was extremely pleasant. Should move host/hostess to front of us business not in middle, would flow better.

Atmosphere: 4

Food: 5

Service: 5

Fantastic food, service, and atmosphere. They even had a food delivery robot! Very cool!

Atmosphere: 5

Food: 5

Service: 5

Enjoyed outside seating.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Eggs Benedict

Beautiful little restaurant. We had about a 25 minute wait, but when we were seated, the service was quick. It's laid back, and the service is excellent. We had the Belgian waffle with the berries and a sweet cream cheese on top and the Mexican omelet with a side of bacon. It was delicious. Everything g was cook to perfection. Definitely recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger Panini, Cinnabon Swirl Pancakes, Eggs Benedict, Pancakes with Strawberries on Top, Ultimate Pancakes, Strawberries and Cream Crepe, Creamy Chicken & Waffles w 1 Side

Fantastic pancake selection indeed! Parking can be a bit of a challenge on busy days, but worth the hassle.
The robotic food delivery is fun to watch!!

Atmosphere: 4

Food: 5

Service: 5

Like their property in Ephrata, great breakfast selections, atmosphere and friendly staff.

Parking: Great value. Get Abbey as a server. Great person

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Toast

Very disappointed in our meals. We both had Avacado turkey wraps. Very little turkey, almost couldn’t see it, and no avocado at all.

Atmosphere: 4

Food: 1

Service: 4