Dunkin'

Last week, I came to this location and ordered a medium with cream and a couple packets of sugar on the side. Only to find out that they ran out of sugar. Then, I come back a week later (today) and they still don’t have sugar. So, I had to go around the food court asking the different restaurants for sugar. Finally, when I had gotten the sugar from another place, my coffee was cold. I then, went back to Dunkin and asked one of the employees if she could warm up my coffee. She told me that she couldn’t do it because I had already drank from it. This is by far the worst experience I have ever had at a Dunkin Donuts. I am very dissatisfied and disappointed. I went through all of that trouble to buy from your establishment, and then had to drink a cold coffee because of Dunkin’s unpreparedness. You would think that if they could charge you $7 for 2 pieces of bread and a cold coffee, the least they could do is warm up your coffee. And if they couldn’t do that, they should’ve served me another one. It would’ve been the least that they could’ve done due to their unpreparedness. This is a very bad experience and I have been going to them for years.

Atmosphere: 2

Food: 2

Service: 1

gross and nasty attitude workers

Service: 1

I went in on Friday July 5th around 6 pm to get a small iced caramel latte with cold foam. i was waiting for my coffee having a clear visual of the worker whilst making my drink and i saw her pull out whipped cream instead of cold foam and another employee informed her that i did not want whipped cream but wanted cold foam that i paid extra for. instead the worked pressed down the whipped cream and put a lid on top. when I said this is not cold foam but whipped cream she tried to gaslight me into saying this was cold foam giving me an attitude at the same time. i did not like the staff they were very rude and lying straight to my face. i won’t be back and i don’t recommend.

Atmosphere: 1

Food: 1

Service: 1

Horrible service. When asked a question about their promos, staff just says “idk, I just work here”. Very “helpful”…

Service: 1

Horrible service. When asked a question about their promos, staff just says “idk, I just work here”. Very “helpful”…

Service: 1

Horrible service 2 idiot kids took over 10 minutes on one person I was next in line well I will never go back to that Dunkin donuts ever again it's always lousy service

Wrong order again… they just talking about girls friends and boyfriend… they never put attention to what people ask for it…

It Dunkin', what else is there to say?

I would not recommend visiting the Dunkin on 1615 E. LINCOLN HWY

It Dunkin', what else is there to say?

This place is gross. Don't come here if you want anything specific, they can NOT make drinks at all. The skinny white guys in tight shorts do not know how to brew coffee one bit. The food is good because the one lady who's always there makes everything food wise for them but the drinks/coffee is terrible and they're always not ordering enough items and always out of things like plain bagels, sweet pepper bacon, refreshers etc. Go to the DD around the corner. Not here!

Its a dunkin and they got my order right so 4 stars

Every time I’ve gone here my order has been messed up. I got a double shot iced coffee and it tasted like water and almost no cream or anything. I ordered a matcha latte and basically just got milk. I should know better than to order here.

I wish I could rate this place 0 stars. The coffees my family and I got from this location were the nastiest coffees I have ever had.

Love that dark roast coffee!!